4/10 很差
Amy
与家人及幼儿出行
2024年06月3日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
We stayed here on our way back. When searching for hotels, looking at amenities does draw you in, and seeing photos of a splash pad and a nice pool drew us to stay here. Room was excellent and hotel is clean, however, they advertized a heated pooland it was freezing. The water was coming out warm in the pool but still was freezing. Splash bad was not on. When you travel with kiddos, they look forward to this. We asked the front desk about the heated pool and they said they've been having heat issuea for weeks. Ok, well why not fix it..? The water is warm coming into the pool, maybe turn the heat up inside the pool room. It was a disappointment.
Amy
2024 年 6 月入住 1 晚