Livermore Hotel with Pool

"It was a very bad experience. When my girlfriend and I checked into our jacuzzi room we were excited to use the jacuzzi. We did get in pretty late about 9pm but figured we'd have plenty of time to relax before going to bed, we were wrong. After filling up the jacuzzi tub we tried the jets over and over with no luck. I went down to tell staff at the front desk because he wasn't answering my phone calls. He was on the phone with someone sounded like his girlfriend. He stated that the room shouldn't have been booked as the problem was reported the prior night for maintenance. I said well what the heck I want a discount then. He then stated no discount as he can get me into another similar room. I stated I would deal with the discount issue in the morning. Well after packing our things and heading to the new room. We find out the room keys would not work. So again I go down the front desk. He re programs the keys and says they should work no I try and no luck again! I go back down and he follows me and tries, no luck. He then goes gets the master and that works so he proceeds to mess with the room whole we wait. He comes back and says ok I've moved you to a different room again that the key does work. We fill up the tub to the new room and the knob is missing for the jets. So then we have to move again it's about 230am at this point. We finally got to use the jacuzzi in the new new new room. Moved 3 times! Called corporate in the morning said they would investigate has beenaweek."

"Yes"

"Yes waz great !!"

"1st floor near side exit- killed several spiders in my room, not my favorite way to start the day. I think we can all agree that the weird chicken/turkey sausage patties are just awful. "

"Great location and huge rooms!"

"Great location and wonderful staff."

"Hotel was nice and room was clean. Breakfast was good too. It was quiet but it did back up to a trailer park. "

"Beautiful property. Loved that the rooms didn't have carpet. Very nice touch. Wonderful rooms. Hot tub used and enjoyed. Beyond friendly and helpful staff. Very welcoming. Will definitely stay again "

"The staff are fantastic. The music is for techno-esque and not very pleasant at 6am breakfast. Hard to identify the hotel front without a sign on the front of the building. Overall adequate stay. "