My husband and I stayed at America's Best due to inclement weather. I had read other online reviews in regards to the lack of upkeep but was hoping some changes had been made. The room we stayed in, suite with a king bed, was large but neglected. The chair was stained significantly and the couch which was a pull out appeared to be broken because the pillows were askew and the fold out bed would not operate properly. Also, the room just had an overall dingy unclean feel. The lamp shades were dirty and needed to be replaced, we received dingy old towels some with holes in them. The bed coverings also appeared dingy. The bathroom was large but the ceiling over the tub appeared to have had a leak but the repair was done horribly. I realize the cost of running a hotel can be costly but clean linens/towels don't cost much and furniture can be reupholstered. I went into another room to speak with a housekeeper and it appeared to have new linens and new towels. The small things can make a big difference and although the price was good the room itself was reflective of the lack of care and the neglect by management to pay heed to what customers are saying which in the long run can cost them business.