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Hotel Kilimanjaro

3.0 star property
Hotel with a rooftop terrace, 9-minute walk to Playa de Palma

Choose dates to view prices

Photo gallery for Hotel Kilimanjaro

Beach nearby
Outdoor pool, pool loungers
Restaurant
Desk, soundproofing, free cots/infant beds, free WiFi
Lobby
Located near El Arenal Beach, Hotel Kilimanjaro offers relaxation and entertainment. Guests enjoy the outdoor pool, arcade games, and billiards. High-speed WiFi keeps everyone connected, and the attentive staff ensures a comfortable stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, Balcony

Desk, soundproofing, free cots/infant beds, free WiFi

Double Room, Balcony

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Desk
  • 242 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Balcony

Desk, soundproofing, free cots/infant beds, free WiFi

Single Room, Balcony

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Desk
  • 130 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room, Balcony

Desk, soundproofing, free cots/infant beds, free WiFi

Triple Room, Balcony

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Desk
  • 282 sq ft
  • Sleeps 3
  • 3 Twin Beds
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About the area

Map
Gran I General Consell, 47, El Arenal, Llucmajor, Mallorca, 7600

What's nearby

  • El Arenal Beach - 5 min walk - 0.4 km
  • Playa de Palma - 6 min walk - 0.6 km
  • Port of El Arenal - 6 min walk - 0.6 km
  • Aqualand El Arenal - 8 min walk - 0.7 km
  • Palma Aquarium - 5 min drive - 6.6 km

Getting around

  • Marratxi Pont d Inca Station - 13 min drive
  • Palma de Mallorca (PMI) - 15 min drive

Restaurants

  • ‪Caramba - ‬4 min walk
  • ‪Panaderia Pasteleria Ballester - ‬2 min walk
  • ‪Meson La Taskita - ‬2 min walk
  • ‪El Nilo - ‬4 min walk
  • ‪Gusto Iberico - ‬5 min walk

About this property

Hotel Kilimanjaro

Hotel near El Arenal Beach
You can look forward to a poolside bar, a rooftop terrace and an arcade/games room at Hotel Kilimanjaro. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a library and a bar.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with sunloungers
  • Buffet breakfast (surcharge), a local area shuttle and a TV in reception
  • A front desk safe, a vending machine and luggage storage
  • A lift, concierge services and a billiards/pool table
  • Guest reviews give top marks for the helpful staff
Room features
All 141 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with baths or showers
  • Balconies, free infant beds and ceiling fans

All-inclusive details

All-inclusive room rates at Hotel Kilimanjaro are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 10 per day)
  • Area shuttle (surcharge)
  • Limited on-site parking (max 4 spaces per unit)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 9 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Renovations and closures

The property is closed between 8 October and 8 May.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Nearby parking fee: EUR 10 per day (49 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Hotel Kilimanjaro Playa de Palma
Kilimanjaro Playa de Palma
Hotel Kilimanjaro Hotel
Hotel Kilimanjaro Llucmajor
Hotel Kilimanjaro Hotel Llucmajor

Frequently asked questions

Does Hotel Kilimanjaro have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Kilimanjaro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Kilimanjaro?

Limited spots are available.

What time is check-in at Hotel Kilimanjaro?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Kilimanjaro?

Checkout is at 11 AM.

Are there all-inclusive benefits at Hotel Kilimanjaro?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Kilimanjaro located?

Situated near the beach, this hotel is within a 10-minute walk of Port of El Arenal and Playa de Palma. El Arenal Beach is 0.6 mi (0.9 km) away.

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Hotel Kilimanjaro Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 62 out of 208 reviews
Rating 8 - Good. 90 out of 208 reviews
Rating 6 - Okay. 38 out of 208 reviews
Rating 4 - Poor. 10 out of 208 reviews
Rating 2 - Terrible. 8 out of 208 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to stay! Just minutes from the beach. Highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience!
Stayed 4 nights in Jun 2025

8/10 Good

Mebrahtom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We hade a good time in this hotel.
Stayed 4 nights in Sep 2023

8/10 Good

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Hotel kilamanjaro such a refreshing hotel air conditioning was used throughout the hotel breakfast choices came with a wide variety my hotel view from the pool was amazing staff were very helpful and generous at helping check in early.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sonia ira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a hotel

What a gem of a hotel only 3 stars but I personally would rate it as a 4 star hotel , very clean , staff helpful and welcoming, I booked a single room but had a larger room 2single beds and bathroom which was a bonus , pool area inviting and clean . I would definitely recommend this hotel to friends/family
Stayed 4 nights in Jun 2024

8/10 Good

Selena

Liked: Staff & service, amenities
Nice view but too loud at nights because of drunk germans and young people as well
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice experience overall.

Everything was good. The service was as expected, the room was as described, and the breakfast offered a variety of delicious food. The only drawback was that the Wi-Fi was either super slow or not working at all.
Stayed 3 nights in Jul 2022

6/10 Okay

Isabelle

Liked: Staff & service
The staff was super friendly and helpful Breakfast was not good I always had sand on the floor in my room
Stayed 3 nights in Aug 2023

2/10 Terrible

Cassie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely unsafe conditions – visible black mould and no accountability from management. I stayed one night at Hotel Kilimanjaro in October 2025, and it was one of the most shocking hotel experiences I’ve ever had. Upon entering our first room (401), there was an overwhelming musty odour and black mould visibly growing around the air-conditioning vent. The air felt damp and unhealthy to breathe. When we asked to move rooms, we were shown two others (205 and 110) — both had strong damp smells, water damage, and in one case more visible mould near the air duct. This was especially alarming as one of my friends suffers from asthma and another from a chronic cough. Black mould (Stachybotrys chartarum) is known to cause serious respiratory and long-term health problems, and clearly should never be present in guest areas. We informed the staff immediately and were told to speak with the general manager in the morning about a refund. When we returned, the day receptionist was dismissive, claimed the manager was not available, and offered no assistance whatsoever. We have yet to receive a reply from the hotel. We had no choice but to check out early for our own safety and rebook at another property, incurring additional expenses. If you value your health, I strongly urge you to avoid this hotel until they address the severe mould contamination and lack of management accountability. No guest should have to experience this
Stayed 3 nights in Oct 2025

8/10 Good

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nette kamers en vriendelijke service van het personeel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Merle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 5 nights in Sep 2025

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mooi hotel, luidruchtig dat wel, onze wc pot was kapot onder. Verder mooi zwembad en vriendelijk personeel!
Stayed 4 nights in Sep 2025

6/10 Okay

Christine

Disliked: Property conditions & facilities
Die Balkontür ging nicht abzuschließen. es hieß es kommt ein Techniker der leider die nächsten 2 Tage auch nicht kam. Im Badezimmer hat es durch die Klimaanlage von der Decke getropft, dadurch Schimmel an der Decke. Das Tropfen wurde behoben.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tolga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Empfehlenswert
Stayed 4 nights in Sep 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in great location. Just few minutes walking from the beautiful beach bay. There are supermarkets and many restaurants nearby. Easily accessible from the airport by local transportation. The only negative thing is the noise..the hotel staff should be more mindful of disrespectful guests staying in hotel that make a lot of noise late at night and take some prevention to guarantee good stay in a good and respectful environment for everyone.
Stayed 5 nights in Sep 2025

6/10 Okay

Theresa

Liked: Cleanliness, staff & service, amenities
Nettes zu vorkommendes Personal, Frühstücksangebot war vollkommen ausreichend und der Poolbereich war sehr gut.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ute

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren zufrieden. Nettes hilfsbereites kompetentes Personal Tolles sauberes Zimmer Super Matratzen Bad neu mit großer Dusche Frühstücksbuffet 👍 es war alles da😊 Pool mit Wasserfall
Stayed 6 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel macht insgesamt einen guten Eindruck, alles ist sauber, nicht mehr im neusten Zustand aber für mediterrane Verhältnisse wirklich gut. Der Poolbereich war ok, wenn man eine Lige bestzt hält. Die Dachterasse konnte man bei 30Grad im August nicht nurzen, da keine Schirme vorbehalten sind. Wir hatten ca 20 Minuten Fussmarsch zum Bierkönig, einem kurzen Weg zum Strand. Hervorzuheben ist die freundliche Rezeptionistin, auch sonst war das Personal sehr freundlich und zuvorkommend.
Stayed 3 nights in Aug 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Frühstück und sehr nettes Personal. Schöner Pool, Strandnah und viele Einkaufsmöglichkeiten in der Gegend. Wer früher schlafen geht hat vielleicht manchmal etwas Schwierigkeiten, da nachts öfter mal durch andere Gäste Krach gemacht wird. Trotzdem eher ruhigere Gegend, als direkt am Ballermann. Alles in allem für den Preis unschlagbar, ich würde wieder kommen.
Stayed 4 nights in Aug 2025

4/10 Poor

Jade

Disliked: Cleanliness, property conditions & facilities
The bed and pillows smell musty and unpleasant, like fabric that stayed wet too long.
Stayed 1 night in Aug 2025

6/10 Okay

Marc

Das Hotel liegt etwas abgelegen, mitten im Viertel, wo viele Holländer sind. Das Hotel ist ok, mehr aber auch nicht. Nachts war es teilweise sehr laut. Auch das Frühstück war ok, habe aber auch schon besser gefrühstückt.
Stayed 2 nights in Aug 2025

8/10 Good

Bastian Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Als positiv ist das Preis-/Leistungsverhältnis zu bewerten.Zimmer war zweckmäßig mit großem Bad,Balkon und angenehmen Betten. Ebenfalls positiv war der Poolbereich mit dem dazugehörigen Bistro (hier kann man auch den ganzen Tag gut verbringen).Frühstück war weitestgehend gut,auch hier kann man nicht meckern. Einzig die Lautstärke war nachts/am frühen morgen teilweise ein wenig hoch,aber wir sind ja schließlich auch in El Arenal ;). Von meiner Seite aus kann ich das Hotel gut weiterempfehlen!
Stayed 3 nights in Jul 2025

10/10 Excellent

Frances

Liked: Staff & service
Very helpful staff. Luggage room plus shower available to use once youve checked out and they offered free towels to use at pool or beach. Rooms basic but clean. Breakfast really good choice available.
Stayed 1 night in Jul 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated close to the downtown area the hotel acts as a good baae to see Mallorca. Nice check-in by Martina who made a good first impression and has a great sense of humour. The room was small but practical, what yiu would expect for the price paid. A kettle for tea and coffee would have made it much better. Excellent outdoor pool on the 2nd floor, with a bar that becomes the hub of the hotel. My room had city views and a generous balcony.
Stayed 2 nights in Jul 2025

4/10 Poor

ADRIANA

Disliked: Cleanliness, staff & service, property conditions & facilities

Sale

Très déçue, je suis partie avec 2 amies, on s’est retrouvée dans une chambre dans un état horrible. Tout simplement un ancien local technique transformée en chambre… sous la cage d’escalier il fallait passer par des petites portes pour arriver à la chambre. Si c’était que ça ok mais hors mis ça l’odeur de renfermer dans la chambre ainsi que sur les draps j’ai du aller demander à 00h00 des draps propres et nous avons refait nous même nos lits avec des draps « propres », le sol tellement salubre que marcher pied nus était impossible. Après plusieurs requête à l’accueil, on nous avons promis un ménage complet de la chambre, chose qui n’a pas était faite donc encore une fois fait par nous. J’ai demandé des draps propres et ils n’ont pas voulu nous en refournir. L’hôtel en lui même est sympas mais trop degueu et il n’y a aucun service pour les clients… Peut être marre des jeunes ? Mais on est pas tous irrespectueux des lieux… Breff j’y retournerais pas et vue le prix non plus
Stayed 3 nights in Jul 2025