Lake Charles Lock Playground Hotels

"So so"

"Everything really clean"

"The room was great! It took awhile to find put where the open restaurants were, on the casino floor. The steak restaurant sounded great but it was never open. The construction outside my window started early in the morning and continued later in the evening. I know this was not the fault of the casino however."

"Yes the staff as I witness with other customers good have been much better, and the Breakfast, as I’ve stay d here many times and yes this was the first breakfast was sub par, bacon over cooked the first milk carton was spoiled came out in chucks, we were always waiting for more food to be put out on the line."

"Disappointing Check-In Experience - I arrived at 2:45 PM and was told to wait until the official 3:00 PM check-in time, which is understandable. However, when I returned at 3:10 PM, I was told the room still wasn't ready and that they would call me within the hour. That call never came. I eventually returned at 5:30 PM to finally get my keys. Communication was poor, and it’s frustrating to waste several hours of my trip waiting for a room that should have been ready on time."

"Everything was good. Elevator is in bad shape. Needs to be replaced"

"Parking will secure not enough tiles in t v did not work"

"The front desk clerk was very kind and friendly! The pre-check in process made check in very fast and efficient. Easy drive to the casinos."

"The staff continuously called me to have me do early check in prior to even seeing the property and I had pay at property selected. She stated she’d tried to run my card to check me in WITHOUT MY CONSENT. I was furious but had my card locked so she couldn’t. I’d never stay here again. "