特色装修、特色家居、办公桌、熨斗/熨板

关于洛库斯特格罗夫温德姆速 8 酒店的点评

2 out of 5
洛库斯特格罗夫温德姆速 8 酒店
4605 Bill Gardners Pkwy, I-75 Exit 212, Locust Grove, GA

点评

6.8
10 分 - 超赞。76 条好评,共有 318 条点评" "
8 分 - 还可以。90 条好评,共有 318 条点评" "
6 分 - 一般。74 条好评,共有 318 条点评" "
4 分 - 很差。35 条好评,共有 318 条点评" "
2 分 - 糟糕。43 条好评,共有 318 条点评" "

7.0/10

清洁度

7.4/10

员工和服务

6.0/10

服务设施

6.6/10

住宿条件和设施

6.0/10

环保

点评

10/10 超赞

Trudy

与家人出行, 带宠物出行
满意:员工和服务,清洁度
I travel with my poodle. He is very clean and friendly. Poodles should stay for free
2024 年 5 月入住 1 晚
Manager 于 2024年05月14日 的回复
Hello Trudy,We appreciate your feedback about your stay with us. Our pet policies are in place to ensure the comfort and safety of all our guests. Should you have any further concerns regarding our pet fees, please don't hesitate to reach out to our management team.

10/10 超赞

Glorivy

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Manager 于 2024年05月1日 的回复
Hello Glorivy,We are very glad to hear that you had a wonderful experience at our hotel! We hope to welcome you back soon for another exceptional stay!

6/10 一般

Chadston

2024 年 3 月入住 3 晚
Manager 于 2024年03月24日 的回复
Hello Chadston,We appreciate you choosing to stay with us. Please don't hesitate to contact us directly with any concerns from your visit. We look forward to the opportunity to enhance your experience in the future.

6/10 一般

Leslie

不满意:服务设施
Run down, lots of trash or broken items in places. Lots of cats walking around. Advertised they had breakfast and they no longer have any hot items. No protein at all. No peanut butter even for a bagel. Disappointed!!
2024 年 2 月入住 1 晚
Manager 于 2024年03月6日 的回复
Hello Leslie, We appreciate your feedback and apologize for any inconvenience you experienced. We will share your concerns with the appropriate teams for review. Thank you for bringing this to our attention so we can work to improve our services for future guests.

10/10 超赞

Brent

满意:清洁度、员工和服务、住宿条件和设施
It was quiet
2024 年 2 月入住 2 晚
Manager 于 2024年02月15日 的回复
Hello Brent,Thank you for sharing your feedback on your recent stay. We appreciate your comment about the peaceful atmosphere at our hotel. We strive to create a tranquil environment for our guests to enjoy their stay. If you have any further feedback or suggestions, please feel free to reach out to our management team.

10/10 超赞

Amber

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Manager 于 2024年02月14日 的回复
Hello Amber,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a fantastic experience with us. Should you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future!

10/10 超赞

Christine

2024 年 2 月入住 1 晚
Manager 于 2024年03月22日 的回复
Hello Christine,We're thrilled you had a wonderful experience at our hotel! We look forward to welcoming you back again soon.

10/10 超赞

Jin Ho

2024 年 1 月入住 4 晚
Manager 于 2024年02月9日 的回复
Hello Jin Ho,We are thrilled to hear that you had a fantastic experience during your stay with us! It was an absolute pleasure having you as our guest. If you have any further feedback or suggestions, please don't hesitate to reach out to us. We hope to welcome you back soon for another wonderful stay!

4/10 很差

Zachary

不满意:住宿条件和设施
2024 年 2 月入住 1 晚
Manager 于 2024年02月8日 的回复
Hello Zachary, We're sorry to hear that you didn't have the best experience during your stay. We would appreciate it if you could please reach out to us directly with any specific feedback you may have, so that we can address any issues and improve our services. We value your input and hope to have the opportunity to make it up to you in the future.

8/10 还可以

Vernon

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
On the road
I was with truck and trailer needed room. They had a spot I needed
2024 年 1 月入住 1 晚
Manager 于 2024年01月26日 的回复
Hello Vernon,Thank you for choosing our hotel for your stay with your truck and trailer. We appreciate your feedback and are glad that we had a suitable spot for your needs. We strive to provide accommodating options for all our guests. We look forward to welcoming you back in the future.

8/10 还可以

Brandon

2024 年 1 月入住 1 晚
Manager 于 2024年02月13日 的回复
Hello Brandon, Thank you for choosing our hotel for your stay. We hope you had a pleasant experience. If there's anything we can do to improve your future visits, please feel free to reach out to us. We value your feedback and look forward to welcoming you back soon.

10/10 超赞

Mignon

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Manager 于 2024年01月20日 的回复
Hello Mignon,Thank you for choosing our hotel for your stay! We appreciate your perfect rating and are thrilled to hear that you had a wonderful experience with us. Should you ever decide to return, we would love to welcome you back for another excellent stay.

4/10 很差

Dennis

满意:住宿条件和设施,员工和服务
2024 年 1 月入住 1 晚
Manager 于 2024年01月10日 的回复
Hello Dennis, We appreciate you choosing our hotel for your stay. We apologize if we didn't meet your expectations during your visit. We kindly request you to reach out to us directly with any specific feedback you may have, as it would greatly assist us in improving our services. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.

10/10 超赞

Bunnie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Well landscaped. Didn't see any trash in parking lot.
2023 年 12 月入住 4 晚
Manager 于 2023年12月29日 的回复
Hello Bunnie,We appreciate your positive feedback on our well-landscaped property and clean parking lot. We strive to maintain a pleasant environment for all our guests. Thank you for noticing and taking the time to share your experience with us.

4/10 很差

Robert,Grand Cayman

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Checked into a two-queen room after 9:00 PM and around 10:00 PM went to the office to ask for more pillows since there were only four total for three of us, but I was told that housekeeping had already left and there was no access to the pillows. I later realized that we only had two sets of towels. The three roaches (one in the bed) were also not welcome. Went for breakfast in the morning to find only coffee, juice, muffins and bananas.
2023 年 12 月入住 1 晚
Manager 于 2023年12月6日 的回复
Hello Robert, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered regarding the limited availability of pillows and towels. Our team will address this matter to ensure it doesn't occur again. We're sorry to hear about the unwelcome presence of roaches in your room, and we will escalate this to our pest control team for immediate attention. Regarding breakfast, we appreciate your feedback and will pass it on to our food and beverage department for improvement. Your concerns will definitely be taken into consideration for future enhancements.

8/10 还可以

Amanda

满意:清洁度、员工和服务、住宿条件和设施
Hard mattress, bad breakfast light shining in the room
2023 年 11 月入住 1 晚
Manager 于 2023年11月29日 的回复
Hello Amanda,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the mattress and breakfast. We appreciate your comments and will share them with our team for further improvement. If there is anything else we can assist you with, please don't hesitate to contact our management.

10/10 超赞

Dean

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stay
Good for the price
2023 年 10 月入住 1 晚
Manager 于 2023年11月4日 的回复
Hello Dean,Thank you for choosing our hotel for your stay. We appreciate your feedback and it's great to hear that you found our hotel to be a good value. We strive to provide comfortable accommodations at a reasonable price. We hope to have the opportunity to welcome you again in the future.

10/10 超赞

Mignon

2023 年 9 月入住 1 晚
Manager 于 2023年09月30日 的回复
Hello Mignon,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

4/10 很差

Zack

与配偶出行, 商务旅客
不满意:清洁度、服务设施、住宿条件和设施
Room is dirty and the chair in the room was stained and smelled horrible
2023 年 9 月入住 1 晚
Manager 于 2023年09月19日 的回复
Hello Zack ,Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

10/10 超赞

Keith

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This motel is easy to find and only a block from i-75. This is an older motel, but the owner has done a nice job of keeping it clean and relatively up to date. Personally, I like some of the older motels. That said, it is clean with the usual amenities.
2023 年 8 月入住 1 晚
Manager 于 2023年08月18日 的回复
Hello Keith, Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

8/10 还可以

D m

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stay again
All was good
2023 年 8 月入住 1 晚
Manager 于 2023年08月8日 的回复
Hi D M,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

8/10 还可以

Michael

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚
Manager 于 2023年08月8日 的回复
Hello Michael,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 还可以

Marlo

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 2 晚
Manager 于 2023年08月1日 的回复
Hello Marlo,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 超赞

Malcolm

2023 年 7 月入住 2 晚
Manager 于 2023年07月16日 的回复
Hello Malcolm,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 糟糕

Patricia

与配偶出行
不满意:清洁度
Bugs in room shower and in bed. I had to go.to office everyday and get key rekeyed. We were locked out of room everyday.
2023 年 6 月入住 4 晚
Manager 于 2023年06月30日 的回复
Hello Patricia,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our bed and also our shower. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

8/10 还可以

William

2023 年 6 月入住 1 晚
Manager 于 2023年07月4日 的回复
Hello William,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 还可以

Nancy

与家人出行
It is O K
2023 年 5 月入住 1 晚
Manager 于 2023年05月12日 的回复
Hello Nancy,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 很差

Malinda

不满意:住宿条件和设施,清洁度
2023 年 3 月入住 1 晚
Manager 于 2023年03月28日 的回复
Hello Malinda, It was our privilege to earn your business and we hope to host you again on your next trip.

6/10 一般

Maryam

2022 年 12 月入住 1 晚
Manager 于 2023年11月7日 的回复
Hello Maryam,Thank you for sharing your feedback about your recent stay. We appreciate hearing about your experience and apologize for any inconveniences you may have encountered. Your comments will be passed along to our management team for review and we hope to have the opportunity to serve you better in the future.

2/10 糟糕

William

不满意:清洁度、住宿条件和设施、客房舒适度
My wife and I were extremely dissatisfied with the cleanliness of the Super 8 Motel. Having driven 12 hours, we were tired. Preparing to go to bed, we found 4 cockroaches on the floor near the wash basin. We killed them. We were too tired to leave the motel. We repacked our clothes and luggage in the car. Next morning we found a 5th cockroach. On checking out we showed the dead cockroaches to Roween, the motel employee and expressed our disgust. We have used hotels.com many times in the past with excellent service and cleanliness. Not this time. we advise future travelers to avoid this motel in Locust Grove, Georgia.
2022 年 11 月入住 1 晚
Manager 于 2022年11月26日 的回复
Hello JUANITA, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 糟糕

Lewis

商务旅客
不满意:员工和服务
My car had broke down on sat. The guy who was going to fix it picked it up at 10 on sun at the hotel said he would bring it back with in 2 hours. I checked out at 11 and went to sit in the lobby and the guy at the front desk rudely told me i had to go i could not sit there and wait for my car. He actually made me go out of the dining srea then proceeded to tell me to go outside. I asked him if he was really kicking me out and he said YES. So i had to go out i told him i wss going to report him to the corporate office before i could my son called i was fit to be tied i told my son they thought i wss on the phone with corporate so the came out and said i could wait inside. My car was ready at 11:35. I will never stay at another Super 8
2022 年 11 月入住 1 晚

8/10 还可以

Nancy

2022 年 10 月入住 1 晚
Manager 于 2022年10月18日 的回复
Hello Nancy,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4/10 很差

James

不满意:清洁度、住宿条件和设施、客房舒适度
2022 年 10 月入住 1 晚
Manager 于 2022年10月12日 的回复
Hello James,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 超赞

JAMES

2022 年 10 月入住 1 晚
Manager 于 2022年10月10日 的回复
Hello JAMES,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

2/10 糟糕

Cindy

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not so clean…..
Upon entering room 109 the first chair had a white towel hanging out of it. On further examination the towels and wash clothe were Samoa be smelled of urine. We went no further and went to the desk clerk and showed her the pictures gave her the key and told her we were leaving the property.
2022 年 9 月入住 1 晚
Manager 于 2022年10月6日 的回复
Hello Cindy, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!

2/10 糟糕

Christine

与配偶出行
不满意:清洁度、服务设施、住宿条件和设施
This hotel was disgusting!! The room was dirty the bathroom door was so dirty i couldn't even touch it or the handle hasnt been cleaned in years! I couldn't even take a shower too scared! Black mold around the tub. Our back up toilet paper roll was a half a roll not wrapped in paper just a horrible experience we asked for a smoking room and it was on the 2nd floor, my husband is handicapped so it was very hard on him to go up the stairs and me too, i asked for a room on the 1st floor but the manager said he had nothing on the first floor yet only 3 rooms in the hotel were booked empty lot only 3 cars yet they had nothing available frankly it offended us we felt like they were against the handicapped!! Dont stay here, save yourself!!
2022 年 9 月入住 1 晚
Manager 于 2022年09月7日 的回复
Hello Christine, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 超赞

Constance

2022 年 8 月入住 1 晚
Manager 于 2022年11月24日 的回复
Hello Constance,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

4/10 很差

Melissa

商务旅客
不满意:清洁度
Dirty carpets
Floor/carpet was disgustingly dirty, couldn’t walk barefoot.
2022 年 7 月入住 2 晚
Manager 于 2022年08月3日 的回复
Hello Melissa, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.

2/10 糟糕

Tramekia,Kissimmee

与家人出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
The property has a roach infestation problem. They were visible all around the room. There were German cockroaches as well as the ones that come from outside.
2022 年 7 月入住 1 晚
Manager 于 2022年10月4日 的回复
Hello Tramekia, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests on a regular scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience. On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 糟糕

Destiny

与家人及幼儿出行, 与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Disgusting and looks nothing like the pictures
2022 年 7 月入住 1 晚
Manager 于 2022年07月20日 的回复
Hello Destiny, Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

10/10 超赞

Angela

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Only downfall was the hair dryer didn’t work!
2022 年 7 月入住 1 晚
Manager 于 2022年07月17日 的回复
Hello Angela, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,

10/10 超赞

Daniel Glen

与家人出行
满意:客房舒适度,员工和服务
2022 年 7 月入住 1 晚
Manager 于 2022年07月7日 的回复
Hello Daniel Glen, It was our privilege to earn your business and we hope to host you again on your next trip.,

8/10 还可以

Marlo

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good place
2022 年 6 月入住 1 晚
Manager 于 2022年06月30日 的回复
Hello Marlo, We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our hotel. Please do consider us again on your next visit to the area.

4/10 很差

Jamie

满意:员工和服务
不满意:服务设施,清洁度
2022 年 6 月入住 1 晚
Manager 于 2022年09月26日 的回复
Hello Jamie, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 还可以

Sarah

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Better breakfast would be nice. Hotel is dated but clean and beds are comfortable.
2022 年 6 月入住 1 晚
Manager 于 2022年06月19日 的回复
Hello Sarah, We appreciate your rating of our hotel and the feedback you have shared pertaining to our breakfast. Guest comments such as yours help us to continuously improve. Thank you for your business.

4/10 很差

Fran

商务旅客
不满意:清洁度、住宿条件和设施、客房舒适度
2022 年 6 月入住 1 晚
Manager 于 2022年06月15日 的回复
Hello Fran, "Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

2/10 糟糕

Mark

与家人出行
Even though your website said pet friendly the person at desk pointed at a sign saying they would not accept a cat, no exceptions and we would have to find other accommodations
2022 年 6 月入住 1 晚
Manager 于 2022年06月13日 的回复
Hello Mark,I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

2/10 糟糕

Anita

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Never again.
The “non smoking” room reeked of smoke. It did not feel clean and there was nothing to prevent slipping in the bathtub. The sink did not drain properly and there was no cold water supply in the sink. The whole property was generally run down.
2022 年 6 月入住 1 晚
Manager 于 2022年06月10日 的回复
Hello Anita, We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our room and comments about our property. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 还可以

Tamara

与配偶出行
满意:住宿条件和设施,员工和服务
No frills or thrills but it is decent and always clean.
2022 年 5 月入住 1 晚
Manager 于 2022年06月9日 的回复
Hello Tamara, Thank you for your review and comments regarding our hotel. Please do consider us again on your next visit to the area.

8/10 还可以

Luz

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 5 月入住 1 晚
Manager 于 2022年08月27日 的回复
Hello Luz, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,