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梅里塔斯帕卡多度假村 - 洛納瓦拉的評價

4 out of 5
梅里塔斯帕卡多度假村 - 洛納瓦拉
137 A, Opp Tata Power House, Old Mumbai Pune Highway, Lonavala, Maharashtra

評價

8.4

很好

10 分評分，優異；173 則評價中有 79 則" "
8 分評分，不錯；173 則評價中有 58 則" "
6 分評分，一般；173 則評價中有 19 則" "
4 分評分，欠佳；173 則評價中有 9 則" "
2 分評分，很差；173 則評價中有 8 則" "

8.4/10 

整潔度

8.2/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

7.2/10 

環保程度

評價

6/10 一般

Vishal

於 2024 年 1 月住了 2 晚

4/10 欠佳

Jijo

家人同遊
The rooms are highly over priced compared to the service then provide. The property and the rooms are just basic. The bathtub seemed like an old broken tub, the jacuzzi switch didn't work. The shower knob turns off on its own, need to keep the knob lifted for continuous flow of water. A 2 star service with a 5 star pricing, that's all I can say.
於 2024 年 1 月住了 2 晚

8/10 不錯

Sunil

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Problem: Internet was inconsistent / missing most of the time.
於 2024 年 1 月住了 1 晚

8/10 不錯

Harish

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The property is good. The reception communication and response is bad.
於 2023 年 12 月住了 2 晚

10/10 優異

Nisha

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Kumar

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

2/10 很差

Avik

於 2023 年 9 月住了 1 晚

10/10 優異

RAJENDRA

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Needs pest control and appropriate supply of towels.
於 2023 年 9 月住了 2 晚

8/10 不錯

Sukhadeo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location
於 2023 年 8 月住了 2 晚

10/10 優異

Shubham

於 2023 年 7 月住了 2 晚

8/10 不錯

Imran

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent location and amenities !!
於 2023 年 5 月住了 2 晚

2/10 很差

megha

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Bad Management and Front staff
We stayed here for 2 nights. On 1st night our AC broke. We called the maintenance and they fixed it and within 2 hours it broke again. We called maintenance and it broke again. When we asked the front desk to give us non AC rooms charges, we were told we should have requested room change. Then we were told we should have called maintenance. When we pointed out that we did call maintenance the manager took the log book to check and then call maintenance to verify our story. The Sr manager on call came in at 11 AM and then was busy on call with someone to see what they can do for us. We paid 30K for 2 rooms for 2 night. We asked for a discount considering we were with 2 children and were sleeping in non AC room in hot weather. But clearly the front staff did not care. They told us we should have asked for alternate accommodations and that it was not their job to give us alternate accommodations. We were being given 2K discount which was not acceptable considering we never got AC and that there was mold in the bathroom. The kids swimming area was unclean and green in color. The adult section was clean and treated properly after close. The wait staff was also good. I am mad at the management for treating guest so poorly and blaming them for not asking to give alternate accomodations or calling maintenance (which we clearly did).
於 2023 年 3 月住了 2 晚

10/10 優異

Jayesh

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good stay with family
於 2022 年 7 月住了 1 晚

6/10 一般

Deepika

家人同遊
讚好：職員與服務和設施服務
The staff was friendly but because there were few of them service wasn’t at its best. The resort was very crowded hence Restuarants were very clean & food quality was okay.
於 2022 年 5 月住了 2 晚

8/10 不錯

Priyanka

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Water park access
於 2022 年 4 月住了 1 晚

8/10 不錯

Jennifer

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Rooms were clean, lovely stay. Many activities available: spa, swimming pool/hot tub, water park for little kids and water slides for bigger kids, playground, huge trampoline, bike riding. Very courteous staff. Hotels.com seems to have the incorrect photos for the executive room, showing that the executive room is a suite when it is actually just a regular room, so we were confused when we checked in. The hotel staff was so kind and gave us the suite room that was advertised in the app for no extra cost. Areas for improvement: The food was underwhelming, and the mattresses and pillows were not the most comfortable, and they needed more poolside chairs. Overall, it was a great stay.
於 2022 年 3 月住了 2 晚

6/10 一般

真實旅客

家人同遊
讚好：客房舒適度
於 2022 年 2 月住了 2 晚

8/10 不錯

Amit

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Good but can be better
The stay was good. But the rooms do need repair. Example: there was a small hole in the bath tub which was oozing out dirt, so we could not enjoy the bubble bath. The balcony door lock was broken and that didn't feel safe at all.
於 2022 年 1 月住了 1 晚

10/10 優異

gaurav

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
ideal for children
very good property in the heart of city. water park was cherry of the trip
於 2021 年 12 月住了 1 晚

4/10 欠佳

Amitabh

讚好：整潔度和職員與服務
不滿：住宿狀況
The pictures shared on Expedia
於 2021 年 10 月住了 1 晚

10/10 優異

Priya

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 10 月住了 2 晚

8/10 不錯

真實旅客

家人同遊
讚好：住宿狀況和客房舒適度
於 2021 年 2 月住了 1 晚

8/10 不錯

Indrani (Thane)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved the room and the view. Barring a few minor issues, my stay was amazing. My primary purpose for this holiday was relaxation and that was achieved in spades. The food was awesome. The few issues (as mentioned above) were maintenance issues, like the key card didn't work immediately, the tv had problems, the door handle inside the room was broken. But these really were minor issues and we're sorted out immediately by the staff. They also told me that the problems were due to the fact that the room had been inoperative for almost six months. All in all I had the most amazing time at the resort. Absolute kudos to the staff for their wonderful service all while ensuring that cleanliness, sanitization and all norms for this pandemic were maintained!!!!
於 2020 年 10 月住了 2 晚
Team Meritas Picaddle Resort 於 2020年10月19日的回應
Dear Guest, We thank you for taking out time and giving us feedback for your valued stay with our resort. We hope to see you again. Regards, Team Meritas Picaddle Resort

8/10 不錯

data prasad

家人同遊
讚好：整潔度、職員與服務和客房舒適度
good hptelbutnot in five star class
ok but the staff lack customer friendly ness when we child in girl was superb but the guy with her was trying to act smart.also the breakfast on Sunday had lot of variety but on Monday very few as thr crowd was less they cannot prepare things on the basis of business as the rate of Htl does not change Monday.the staff have no expression on their face .this needs to improve .
於 2020 年 2 月住了 2 晚

10/10 優異

tushar

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚

10/10 優異

RD (jacksonville Florida )

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very central location and staff is very friendly and courteous. Room service and food is excellent.Great value for the money spent.
於 2019 年 12 月住了 1 晚

6/10 一般

Jyoti

商務旅客
於 2019 年 11 月住了 1 晚

10/10 優異

Samad (Mumbai)

讚好：整潔度、職員與服務和住宿狀況
Spa Facilities not available most other properties
於 2019 年 10 月住了 1 晚

8/10 不錯

Angelie

讚好：職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚

8/10 不錯

Alien

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall the hotel is good. Service could be a bit better.
於 2019 年 10 月住了 2 晚

10/10 優異

Mohan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 3 晚

10/10 優異

Vikash

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing Experience
Superb place. I loved it. worth the money. staff co-operative. Good Experience
於 2019 年 8 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 3 晚

6/10 一般

Jagjiwan

不滿：職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚

8/10 不錯

真實旅客

於 2019 年 6 月住了 1 晚

10/10 優異

Rohit

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚

8/10 不錯

Ramdas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Its Fantastic
It was good Stay ! Its summer holiday with my family and relatives ! Food was good ! can be even better by providing more items and variety, staff is very responsive and co operative , game zone is good
於 2019 年 5 月住了 2 晚

10/10 優異

Shoheb

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Overall good stay. Food was good. But staff as less at the restaurant to serve considering the number of guests. Rooms was just okay. Washroom a bit small. Too many guests. So not a quiet place.
於 2019 年 5 月住了 3 晚

10/10 優異

j c

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚

4/10 欠佳

真實旅客

不滿：整潔度和職員與服務
於 2019 年 4 月住了 2 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度和設施服務
Property & ambience is good mini summing & water park is excellent room is good over all 4 star
於 2019 年 4 月住了 1 晚

8/10 不錯

Capt.

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good water park and pool for kids. However, poor requires a bit of maintenance as the tiles are coming out at places creating some sharp edges. Otherwise, a worthwhile experience
於 2019 年 3 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
1 night at Picaddle
Not used to non-indian guests. Service slow but I think it’s the same in the whole town
於 2019 年 3 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Water slides & location Games zone,.............. ..... ....
於 2019 年 2 月住了 2 晚

6/10 一般

Shailesh

讚好：整潔度、住宿狀況和客房舒適度
Good place to stay overnight
Room not very clean. Just another roadside hotel with a pool. Cannotcall it a resort.
於 2019 年 2 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice food and property, good service would like to visit again
於 2019 年 1 月住了 1 晚

8/10 不錯

Dhaval

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fun filled and relaxing stay
The entire stay was fun filled and relaxing. The resort has all amenities that you may need right from water park with rides, swimming pool, game zone, spa, kids play area, restaurant's, and so on. The only point that the hotel can consider in improving is to have the temperature of pool and water park regulated so that the water is not chilled and even kids and have fun at all times of the day.
於 2019 年 1 月住了 2 晚

10/10 優異

真實旅客

於 2019 年 1 月住了 1 晚