室外游泳池，屋顶泳池，8:00 至 18:00 开放, 日光浴躺椅, 现场救生员
查看供应情况

关于雷杰塔SGS绿色酒店 - 朗瓦拉的点评

4 out of 5
雷杰塔SGS绿色酒店 - 朗瓦拉
Plot No.46, Old Mumbai Pune Highway, Lonavala, Maharashtra

点评

9.2

非常棒

10 分 - 超赞。4 条好评，共有 5 条点评" "
8 分 - 还可以。0 条好评，共有 5 条点评" "
6 分 - 一般。1 条好评，共有 5 条点评" "
4 分 - 很差。0 条好评，共有 5 条点评" "
2 分 - 糟糕。0 条好评，共有 5 条点评" "

10/10

清洁度

8.8/10

员工和服务

10/10

服务设施

9.6/10

住宿条件和设施

10/10

环保

点评

10/10 超赞

Rajesh

满意：住宿条件和设施，清洁度
不满意：员工和服务
2024 年 4 月入住 4 晚

10/10 超赞

Georgi

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Much better than expected in general. Got an upgrade, the room was big, clean and very convenient. The pool at the rooftop was definitely a highlight and provided nice views.
2024 年 4 月入住 4 晚
The Manager 于 2024年05月13日 的回复
Thank you so much for taking the time to share your feedback following your recent stay. We truly appreciate your valuable input and are delighted to hear about your experience with us.We hope to have the pleasure of welcoming you back soon. If you have any further comments or need assistance with future reservations, please do not hesitate to reach out to us. Thanks & Regards.Regenta SGS Greenotel - Lonavala

10/10 超赞

Vinita

满意：清洁度、员工和服务、住宿条件和设施
Well maintained property and the staff is every helpful. Loved the service
2023 年 7 月入住 1 晚
Regenta SG'S Greenotel 于 2023年08月2日 的回复
Dear Guest, Thank you for the perfect 5-star rating. Your constructive response on this esteemed platform helps our teamwork to serve with more warm hospitality. We are thrilled to know that you loved the stay at our property. Hope to welcome you back soon! Best RegardsRegenta SG’S GreenOtel

10/10 超赞

Manish

满意：清洁度、员工和服务、住宿条件和设施
Very nice experience
2023 年 7 月入住 1 晚
Regenta SG'S Greenotel 于 2023年07月26日 的回复
Dear Guest, Thank you for the perfect 5-star rating. Your constructive response on this esteemed platform helps our teamwork to serve with more warm hospitality. We are thrilled to know that you loved the stay at our property. Hope to welcome you back soon! Best RegardsRegenta SG’S GreenOtel

6/10 一般

Tushar

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stay, clean room & bad location
Hotel was good but little noisier due to location and traffic as well as lot of guest not maintaining decorum. I have requested the back side room but hotel says it is not available.I even found furniture broken in my room so complaint it to staff but nothing was happen. Also if you call reception or room service via phone it is of luck if they pick up the phone. I have called like house keeping for the service. Check in was very fast, staff was very helpful. Specially Mr. Ninad helped me for each and every stuff. Breakfast was OK with south Indian dishes, not much continental choices and few fruits (specialty pineapple) are seems rotten and it is pure veg. Dinner was very good. you get like 3 course meal. Mr. Santosh has done a great job of serving and giving all we needs. So overall for three star hotel this is good experience on service side but location and traffic make it little hard for you.
2019 年 12 月入住 1 晚
Management 于 2020年01月1日 的回复
Dear Tushar, Pranam! Thank you for writing this review. We are glad you had a good experience but are disappointed to hear that you were disturbed by the traffic from the main road. We have noted all your suggestions and concerns and are working on corrections. We immensely treasure your patronage and look forward to welcoming you back. Best regards, SG’S GreenOtel