鸟瞰图

关于平房酒店的点评

3.5 out of 5
平房酒店
50 Laird Street, Long Branch, NJ

点评

9.0

非常棒

10 分 - 超赞。590 条好评,共有 882 条点评" "
8 分 - 还可以。190 条好评,共有 882 条点评" "
6 分 - 一般。61 条好评,共有 882 条点评" "
4 分 - 很差。25 条好评,共有 882 条点评" "
2 分 - 糟糕。16 条好评,共有 882 条点评" "

9.6/10

清洁度

9.2/10

员工和服务

8.0/10

服务设施

9.2/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

George,Waldwick

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Beautiful
2024 年 5 月入住 1 晚
General Manager 于 2024年05月23日 的回复
Dear George,Thank you for your compliments on our beautiful property! We're glad you enjoyed your visit, and we look forward to seeing you again at Bungalow Hotel.Kind Regards,Craig A WatermanArea General Manager

6/10 一般

Jubel

满意:住宿条件和设施,清洁度
Bad customer service
2024 年 5 月入住 1 晚
General Manager 于 2024年05月13日 的回复
Dear Jubel,Thank you for taking the time to provide your review. We regret to hear that our guest service did not meet expectations on your recent visit and apologize for any inconvenience. Your feedback is valuable, and if you would like to discuss your experience further, please reach out to us. We hope to provide you with a better stay in the future.Kind Regards,Craig A WatermanArea General Manager

8/10 还可以

Alexander

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location is very convenient. The conditions and stuff are good. The parking is too expensive.
2024 年 4 月入住 5 晚
General Manager 于 2024年04月24日 的回复
Dear Alexander,It was a pleasure to welcome you to Bungalow Hotel, and we are delighted you enjoyed our wonderful location and great accommodations. Please know that most full-service hotels charge for parking in this market, and we are competitively priced. We look forward to welcoming you back for another great getaway.Kind Regards,Craig A WatermanArea General Manager

8/10 还可以

noelle

满意:员工和服务,清洁度
2024 年 4 月入住 1 晚

8/10 还可以

Tawnya

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Close to the shore with walkable access to dining options
2024 年 4 月入住 2 晚
General Manager 于 2024年04月24日 的回复
Dear Tawnya,We always appreciate hearing from our guests, and we're glad our walkable location worked well for your trip. If you're in the area again, please come back to see us.Kind Regards,Craig A WatermanArea General Manager

8/10 还可以

Winnie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚

10/10 超赞

TRACY

2024 年 3 月入住 1 晚

10/10 超赞

Wendy

与家人出行, 带宠物出行
满意:清洁度、员工和服务、住宿条件和设施
Everything was perfect. Great staff will come back for sure in future
2024 年 3 月入住 1 晚
General Manager 于 2024年03月21日 的回复
Dear Wendy,Your perfect rating means the world to us! We're so happy to know that you enjoyed everything about your visit, including our amazing team members. Thank you, and we hope to see you again soon. Kind Regards,Craig A WatermanArea General Manager

8/10 还可以

Dr. Rainer

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Zimmer mit Upgrade (red. Preis dank Nebensaoson) war ausgezeichnet.
2024 年 3 月入住 7 晚
General Manager 于 2024年03月19日 的回复
Thank you so much for the high rating! We're so happy to know that you enjoyed the room you received and that you had a great time with us overall. It would be a pleasure to host you again soon, so hurry back!Kind Regards,Craig A WatermanArea General Manager

10/10 超赞

Shannon,whitehall

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything about the stay was great for a weekend getaway! We just wish the fireplace had worked since it was raining and cold out. Great location to beach and resteraunt.
2024 年 3 月入住 1 晚
General Manager 于 2024年03月16日 的回复
Dear Shannon,It's fantastic that our ideal location was perfect for your weekend getaway! That said, we apologize about the fireplace and will have our maintenance team immediately work to fix it. The pleasure of hosting you was all ours, and we hope you'll revisit us for another five-star experience!Kind Regards,Craig A WatermanArea General Manager

10/10 超赞

ERNST

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The best hotel
General Manager 于 2024年03月8日 的回复
We're so delighted to know that you enjoyed your time with us overall and we trust that everything was in order for your stay. Thank you so much for the perfect rating and we hope to see you again soon. Kind Regards,Craig A WatermanArea General Manager

10/10 超赞

Kristiny

满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
General Manager 于 2024年03月22日 的回复
Dear Kristiny,Thank you for your five-star rating. We look forward to seeing you again at Bungalow Hotel!

8/10 还可以

Kimberlie

与家人出行
满意:清洁度、员工和服务、服务设施
Had some issues with the tv and the lights but other than that - it was all good.
2024 年 2 月入住 1 晚
General Manager 于 2024年02月19日 的回复
Dear KimberlieThank you for reviewing your recent visit. We're pleased to note that you had an enjoyable stay despite the inconveniences you experienced with the TV and lights. We welcome you to reach out to us if you wish to discuss your concerns in further detail! It was a pleasure having you here, and we hope you return soon.Kind Regards,Craig A WatermanArea General Manager

10/10 超赞

Dmitriy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice room, cozy and modern. Good front desk service. Location great.
2024 年 2 月入住 1 晚
General Manager 于 2024年02月19日 的回复
Dear Dmitriy,Thank you for choosing Bungalow Hotel and sharing your review. We're so glad that our superb location, cozy rooms, and friendly staff made for an excellent stay. We appreciate your five-star rating and look forward to welcoming you back again soon!Kind Regards,Craig A WatermanArea General Manager

10/10 超赞

Jacqueline

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Night away as a couple. Accommodations were great. Perfect location to restaurants entertainment and beach
2024 年 2 月入住 1 晚
General Manager 于 2024年02月14日 的回复
Dear Jacqueline,From our amazing accommodations to our prime location, we're so happy to know that you enjoyed everything about your time with us. Thank you so much for the perfect rating, and we hope to see you again soon. Kind Regards,Craig A WatermanArea General Manager

10/10 超赞

JoMarie

Cute hotel situated close to the beach. Friendly staff.
2024 年 2 月入住 1 晚
General Manager 于 2024年02月6日 的回复
Dear JoMarie,It is wonderful to know that you had an excellent experience with us! We're thrilled our hospitable team left a memorable impression on you, and we hope you took full advantage of our convenient location. Thank you for your great review and perfect rating, and we hope you return soon!Kind Regards,Craig A WatermanArea General Manager

8/10 还可以

Cruz

与家人及幼儿出行
满意:住宿条件和设施,清洁度
不满意:员工和服务
The room was better than expected to be honest it was amazingly. There is not much of dining places anywhere close to this area and mostly pizza places do deliveries only. The staff was not as welcoming or friendly as other properties be being in the past. FD agent on the morning didn’t even greeted us and acted annoyed when asked a question. The agents working PM and overnights were a lot better. The room was very clean and was beyond our expectations but would like the staff to be more welcoming.
2024 年 1 月入住 1 晚
General Manager 于 2024年02月2日 的回复
Dear Cruz,Thank you for choosing Bungalow Hotel and for taking the time to share your valuable comments. While we are happy to know you enjoyed our wonderful accommodations, we are surprised and disappointed to learn that our staff let you down. Please know this is not our norm, and we will be sure to review our high expectations with our entire team to ensure we do better going forward. We ask that you reach out to us offline to review your stay further. It is our hope we have another opportunity to welcome you back and impress you further.Kind Regards,Craig A WatermanArea General Manager

8/10 还可以

Devorah

与家人出行
满意:员工和服务,清洁度
Overall nice property with a nice modern vibe. 2 bedroom suite was very spacious. The bathrooms seemed a bit run down and could use new touch ups
2024 年 1 月入住 1 晚
General Manager 于 2024年01月30日 的回复
Dear Devorah,Thank you for taking the time to leave a review and share what you enjoyed the most about your visit! It is wonderful to know that our Deluxe Two-Bedroom Suite was exactly what you needed during your travels. Your comments about the bathroom will be shared with our maintenance team, as we know they work hard to ensure everything is in tip-top shape. During your next visit to Bungalow Hotel, we look forward to earning that final star and delivering a perfectly rated stay. Kind Regards,Craig A WatermanArea General Manager

10/10 超赞

Shlomo

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

avroham

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

10/10 超赞

Nicola C

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Outstanding
2024 年 1 月入住 1 晚
General Manager 于 2024年01月30日 的回复
Dear Nicola,Thank you so much for choosing to stay with us at Bungalow Hotel. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. We'd love to read more about what made your visit so great! The pleasure was all ours, and we hope to welcome you back in the future.Kind Regards,Craig A WatermanArea General Manager

10/10 超赞

Susan

与配偶出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Clean, spacious and friendly staff! Would stay here again!
2024 年 1 月入住 1 晚
General Manager 于 2024年01月30日 的回复
Dear Susan,It is wonderful to know that you had an excellent experience with us. We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and impeccable accommodations hit the mark for you. Thank you for your glowing review, and we look forward to the privilege of welcoming you back again soon!Kind Regards,Craig A WatermanArea General Manager

8/10 还可以

Charles

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

4/10 很差

Katie

与家人出行
不满意:清洁度、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚

8/10 还可以

Aida

2024 年 1 月入住 1 晚

10/10 超赞

Lisa

团体旅客
Beautiful rooms right in pier village
2024 年 1 月入住 1 晚
General Manager 于 2024年01月22日 的回复
Dear Lisa,Thank you for choosing Bungalow Hotel! Our team is delighted you enjoyed our beautiful rooms and convenient location. Our team takes pride in providing an excellent experience for our guests and appreciates your feedback. It was our pleasure to host you, and we hope to see you again for another memorable experience. Kind Regards,Craig A WatermanArea General Manager

6/10 一般

Kenneth

满意:员工和服务,清洁度
2024 年 1 月入住 1 晚

6/10 一般

Jeree

I mean, it’s cute and cozy, but I don’t think worth the money legitimately and the breakfast is subpar that they offer the juice spoiled as well as the milk
2024 年 1 月入住 2 晚
General Manager 于 2024年01月16日 的回复
Dear Jeree,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn that wasn't the case for you. We offer our sincere apologies for any inconvenience you encountered and encourage you to reach back out to us if you have any further concerns. Your feedback is appreciated, and we wish you safe travels ahead.Kind Regards,Craig A WatermanArea General Manager

8/10 还可以

SAM

2024 年 1 月入住 1 晚

6/10 一般

真实旅客

满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Underwhelming to say the least.
We were very excited to come and stay here and booked an upgraded room. This was a room called Lil' Pipeline. The room itself was a decent room, however many of the things in there did not work. The fireplace worked intermittently and somehow turned itself on in middle of the night, even though the timer was off. The flooring could use an upgrade, as well as the bathrooms. Additionally, they will charge you $30/night parking. Our access to the garage did not work and they did agree to refund. All in all it was an underwhelming experience and I would not consider taking an upgraded room here again. Wave Hotel down the block, and the sister property of Bungalow hotel will give you a much nicer stay. We have stayed there in the past as well.
2024 年 1 月入住 1 晚
General Manager 于 2024年01月16日 的回复
Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn we fell short of expectations during your visit. We offer our sincere apologies for any inconvenience you encountered while you were here. Your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.Kind Regards,Craig A WatermanArea General Manager

6/10 一般

Jessica,Long Branch

团体旅客
满意:员工和服务
不满意:住宿条件和设施,清洁度
We stayed in a 2 bedroom suite for a local girls night. The suite itself could use some updating. The floor is the first thing we noticed. It’s very worn and scuffed. The paint is chipping and the trim could use some paint. Our outlets didn’t work well and many of the light bulbs were burned out. We got this room for a very reasonable price off season however if I was staying in the summer I would be disappointed. We made the best of it and enjoyed each others company but our expectations were higher than what we received. The staff was friendly and attentive, there was a resort fee, for what I’m not sure. And parking was $35 dollars for the garage.
2024 年 1 月入住 1 晚
General Manager 于 2024年01月12日 的回复
Dear Jessica,Thank you for sharing your experience with us. We're glad to hear that you enjoyed your girls' night and found our staff friendly and attentive. However, we apologize for the condition of the suite and the issues you encountered. Regarding the resort fee and parking charges, we aim to ensure transparency and value in all our services. We hope to have the opportunity to exceed your expectations during your next visit.Kind Regards,Craig A WatermanArea General Manager

10/10 超赞

Clark

满意:服务设施,清洁度
Incredibly sophisticated property extremely well appointed for the price staff could be a little bit more helpful and knowledgeable, but that was the least of my concerns
G 于 2024年03月22日 的回复
Thank you for your 5 star rating! We're glad you had a great time and will share your comments with our team

2/10 糟糕

Joana

2023 年 12 月入住 1 晚

6/10 一般

Benjohn

2023 年 12 月入住 1 晚

10/10 超赞

William

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great Stay
2023 年 12 月入住 1 晚
General Manager 于 2023年12月23日 的回复
Dear William,We're so happy to know that you had a great experience with us overall! We trust that everything was in order for your visit and we hope to see you again soon. Kind Regards,Craig A WatermanArea General Manager

10/10 超赞

William

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

8/10 还可以

Michael

2023 年 12 月入住 1 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great getaway
It was absolutely lovely. Clean, spacious, accomodating and friendly.
2023 年 12 月入住 1 晚
General Manager 于 2023年12月6日 的回复
Clean accommodations and friendly service are just some of the many aspects you can count on us to deliver, and we are thrilled that you enjoyed your stay! Thank you for taking time out of your day to review your experience and award Bungalow Hotel with a perfect rating. The pleasure was all ours to have you stay with us. We hope to welcome you back again to continue meeting all your expectations. Until next time!Kind Regards,Craig A WatermanArea General Manager

8/10 还可以

Larry

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice accommodations
2023 年 12 月入住 1 晚
General Manager 于 2023年12月5日 的回复
Dear Larry, Thank you so much for taking the time to share your thoughts with us. Receiving recognition for our lovely accommodations is always appreciated. It was a pleasure having you here, and we'd be delighted to welcome you back any time your plans bring you our way.Kind Regards,Craig A WatermanArea General Manager

8/10 还可以

Ryan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

imani

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The best hotel I been to. Beautiful room and wonderful service . Great drinks at the bar . The check in guy was the best which made the experience even better from great service and conversation to wonderful bar service . Definitely returning
2023 年 12 月入住 1 晚
General Manager 于 2023年12月5日 的回复
Dear Imani,At Bungalow Hotel, our goal is to impress all our guests, so we're happy to hear we succeeded with you! It's great to know that our beautiful rooms, friendly staff, and great drinks helped make your visit memorable. If you're in the area again, please come back to see us.Kind Regards,Craig A WatermanArea General Manager

10/10 超赞

michael

满意:清洁度、员工和服务、住宿条件和设施
Very nice
2023 年 11 月入住 1 晚
General Manager 于 2023年12月6日 的回复
Dear Michael,We appreciate you taking the time to rate your stay and award us with a five-star rating. It is our hope that your time in Long Branch was enjoyable. The next time you travel back this way, we hope to be at the top of your list for your accommodations again. Kind Regards,Craig A WatermanArea General Manager

8/10 还可以

Joyce

满意:清洁度、员工和服务、住宿条件和设施
Liked location,So near ocean!Good restaurants- Sirena/Turning Point.
2023 年 11 月入住 3 晚
General Manager 于 2023年12月5日 的回复
Dear Joyce,Thank you for the excellent review of your recent experience at Bungalow Hotel. We're glad you enjoyed your time with us and our lovely location within the beachfront community of Pier Village, close to numerous dining options. It would be our pleasure to host you again in Long Branch, so come back soon!Kind Regards,Craig A WatermanArea General Manager

2/10 糟糕

Patrick

2023 年 11 月入住 1 晚

8/10 还可以

Alison

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Needs some updating - fresh paint - should be able to open windows - very hot in our room. Fireplace was nice
2023 年 11 月入住 2 晚
General Manager 于 2023年11月28日 的回复
Dear Alison,Thank you for taking a moment to review your stay at Bungalow Hotel. We're pleased you enjoyed the cozy fireplace, and our team will discuss your constructive feedback. We value you as our guest and look forward to your next visit. Kind Regards,Craig A WatermanArea General Manager

10/10 超赞

JAYMES

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Hotel was small, comfortable, quiet, clean and exactly what i was looking for.
2023 年 11 月入住 1 晚
General Manager 于 2023年11月28日 的回复
Dear Jaymes,Thank you so much for choosing to stay with us at Bungalow Hotel. Our goal is to provide every guest with clean, comfortable accommodations, so we're thrilled that was the case for you. The pleasure was all ours, and we hope to welcome you back soon.Kind Regards,Craig A WatermanArea General Manager

10/10 超赞

Frank

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

8/10 还可以

Brian

满意:清洁度、员工和服务、住宿条件和设施
不满意:客房舒适度
Large room, dated but clean. Great location, friendly staff. However, the thermostat did not work, and the room was too warm throughout my stay. Could not access network tv or ESPN when I came back from a day out and wanted to catch a game. And I may start docking a Star anytime I am charged a resort fee (not this time, though)
2023 年 11 月入住 1 晚
General Manager 于 2023年11月13日 的回复
Thank you for taking the time to share your comments with us. We are glad to know you enjoyed your visit and appreciated our spacious and clean accommodations, convenient location, and friendly staff members. However, we apologize if you experienced issues with the thermostat in your room and the TV. Please keep in mind that our team members are always available to address such issues should they arise. Additionally, we assure you that we have recently enhanced our offerings regarding the resort fee and now provide excellent value for our guests going forward. Thank you again for sharing your feedback, and we hope to welcome you back in the future for an even better time.Kind Regards,Craig A WatermanArea General Manager

6/10 一般

Amir

2023 年 10 月入住 2 晚

10/10 超赞

Erika

2023 年 10 月入住 2 晚