Thank you, Crystal, for your feedback. We deeply apologize for any confusion and inconvenience this may have caused but are glad to see we were able to remedy the issue quickly and correctly. We hope you have a wonderful remainder of your week, safe travels!

Thank you, Tasha, for your feedback! We are delighted you had a pleasant experience and will share your review with our team!

We appreciate your feedback, Jan and are happy your overall service met your needs while traveling. While we are glad we provided a comfortable and welcome place to stay, we apologize for not being able to fully meet your expectations. As a Courtyard, our brand provides a fresh, cooked to order breakfast for purchase in lieu of a complimentary breakfast. We understand this is not everyone's preference but are happy to see you were able to find breakfast at one of our local restaurants in town! Thank you, again, and we wish you happy holidays!

Thank you, Jose, for your review! We are pleased to see we were able to meet your needs and expectations during your stay.

Thank you, Sandy, for your review! We are happy to see that you, overall, enjoyed your stay. We wish you safe travels and hope to see you the next time you're in need of lodging in the area!

We appreciate your feedback, Anonymous, and are happy to see you enjoyed our bar and Starbucks (it's one of our favorite features as well!!) Have a wonderful rest of your week and we look forward to seeing you next time!

We are so pleased to see you had a great stay with us, Jeanette, and are delighted you were able to utilize some of our amenities while with us! We hope to see you the next time you're in the East Texas area!

Thank you, Lori, for your feedback! We are delighted to see you enjoyed your stay with us and hope to see you the next time your travels bring you to Longview!

Thank you, Denise, for your review. We receive so many compliments about the comfort of our beds. We are pleased you were able to get the rest and relaxation you needed during your visit in the area.

We appreciate you taking the time to leave a review, Denise. It has always been our goal to meet the needs and expectations of our guests and we are delighted to see that that goal was achieved during your visit to Longview! We will be sharing your comments and score with our team so they can see the positive impact they contributed to your stay.

Thank you for your feedback, Sherry!

Thank you, Mike, for your review. We are pleased to see we were able to meet your needs and expectations during your visit. Your comments will be shared with our team so they can celebrate their job well done!

We appreciate your feedback, Tim!

Thank you, Oliver, for your 5 out of 5 review!

We appreciate your feedback, Kay. Your comment will be shared with our team so they can see the positive impact they may have contributed to your stay.

Thank you, Shannon, for your review! We are delighted to see we were able to exceed your expectations! Your comments will be shared with our team so they can see the positive impact they made on your visit. Safe travels and we hope to see you during your next visit to the area!

Thank you, Mary, for your review! We wish you safe travels and hope to see you the next time your travels bring you to the area!

Thank you, Cory, for your feeback! We are excited you were able to utilize some of our amenities during your stay. Your comments will be shared with our team so they can see the positive impact they may have contributed to your visit.

We appreciate your review, Sharon, and are happy to see you had a pleasant experience with us. We wish you safe travels and hope to see you the next time your travels bring you to the area.

We appreciate your feedback, Mary, and are happy to see you enjoyed your stay.

Thank you so much, Lilibet! We are overjoyed to see we were able to provide a comfortable and clean room during your visit to Longview!

Thank you for your rating! We are pleased to see you had a pleasant stay and hope to see you next time you're in the area!

Thank you, Lequita, for your review. We are delighted to see you were able to enjoy yourselves for your sister's birthday and look forward to hosting any future get-aways for you guys!

We appreciate your feedback, Denise! Our staff will be overjoyed to see that you had a great stay and had an opportunity to try out our Bistro! Your feedback will be shared with our team and we look forward to seeing you the next time you're in the area!

Thank you, Mary, for your review! We are pleased to see you enjoyed your stay and hope to see you the next time you travel to the area!

Thank you, Joe, for your feedback! We are pleased to see that our centrally-located hotel met your needs while in the area!

We appreciate your feedback, William, and hope to see you the next time your travels bring you to the area.

Thank you, Debbie, for your review!

We appreciate your review, Mary Sue, and hope to see you the next time you are in the need of lodging in Longview!

We appreciate your feedback, Freemont!

Thank you, Haley, for your review!

Thank you for your feedback, Jerri!

We value your feedback, Keri. Thank you for taking the time to let us know how your visit was!

Thank you, Alexandria, for your review! We are delighted to see that you had a pleasant experience!

Thank you, Pat, for your review. We are pleased to see that you enjoyed your stay with us. Our hotel is almost to the pre-COVID rates that we previously had but I know since early 2019, they were very low due to the huge drop in travel. Depending on availability, our rates do fluctuate as supply/demand for hotels in our area fluctuates.

We appreciate the feedback, Tim, and hope to see you the next time you're in the area!

Thank you, Karen, for your feedback. We are so very sorry that you did not have a fully pleasant experience. At Courtyards, we try our best to meet the expectations of our guests and we apologize for not meeting that goal with your stay.