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关于格兰纳达旅馆的点评

2 out of 5
格兰纳达旅馆
15543 Rinaldi Street, Granada Hills, CA

点评

7.8

还可以

10 分 - 超赞。299 条好评，共有 786 条点评" "
8 分 - 还可以。242 条好评，共有 786 条点评" "
6 分 - 一般。124 条好评，共有 786 条点评" "
4 分 - 很差。57 条好评，共有 786 条点评" "
2 分 - 糟糕。64 条好评，共有 786 条点评" "

8.2/10

清洁度

8.0/10

员工和服务

7.6/10

服务设施

7.8/10

住宿条件和设施

8.2/10

环保

点评

4/10 很差

John

不满意：服务设施，清洁度
Room was not clean, arrived late and did not want to debate with attendant. Unfortunately, my room was right next to stairs and people were climbing up the stairs all night. Parking lot is tight, lots of noise related to starting cars, leaving at all times during the night.
2024 年 5 月入住 2 晚
Hotel Support 于 2024年05月8日 的回复
Dear John: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and thank you for letting us know where you felt improvident was needed. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

8/10 还可以

Ana

与家人出行
满意：住宿条件和设施，清洁度
不满意：员工和服务
property is safe and quiet, the bad thing about it is the parking is terrible not enough parking and we must park on the street
2024 年 4 月入住 1 晚
Hotel Support 于 2024年05月1日 的回复
Dear Ana: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and thank you for letting us know where you felt improvident was needed. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

SRINIVAS

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
EVERYTHING IS GOOD
2024 年 4 月入住 1 晚
Hotel Support 于 2024年04月24日 的回复
Dear Srinivas: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

2/10 糟糕

Jordan

商务旅客
不满意：清洁度、服务设施、住宿条件和设施
Very noisy and also had to change to a different hotel
2024 年 4 月入住 1 晚
Hotel Support 于 2024年04月22日 的回复
Dear Jordan: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

4/10 很差

Jordan

商务旅客
满意：员工和服务
不满意：服务设施
I keep going back and forth with Granada Inn. My first time I had a really good experience. Now, however, the guests are noisier and noisier. Also, my tv broke in the middle of my stay, but I added a star just because the gentlemen was accomidating for my room and tried to help with the tv
2024 年 4 月入住 1 晚
Hotel Support 于 2024年04月22日 的回复
Dear Jordan: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

8/10 还可以

Edgar

满意：清洁度、服务设施、住宿条件和设施
clean and spacious rooms
2024 年 4 月入住 1 晚
Hotel Support 于 2024年04月17日 的回复
Dear Edgar: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Ramon

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s a budget inn but very well suited for travelers.
2024 年 4 月入住 1 晚
Hotel Support 于 2024年04月15日 的回复
Dear Ramon: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

2/10 糟糕

Shirley

Bed was very uncomfortable
2024 年 3 月入住 1 晚
Hotel Support 于 2024年04月8日 的回复
Dear Shirley: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

8/10 还可以

Roberto

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The room was clean.
2024 年 4 月入住 1 晚
Hotel Support 于 2024年04月8日 的回复
Dear Roberto: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

vanessa

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great! Will be staying again in the future
2024 年 4 月入住 1 晚
Hotel Support 于 2024年04月8日 的回复
Dear Vanessa: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

8/10 还可以

Jordan

商务旅客
满意：清洁度、员工和服务、服务设施
The first night it was great, however the second night it was rather loud but the hotel was as supportive as they could be with the cancellation. They said they would put me in a better room next time. Might give them another chance
Hotel Support 于 2024年04月8日 的回复
Dear Jordan: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

ANA

满意：清洁度、员工和服务、服务设施、住宿条件和设施
cleanness and quietness did not like: their towels are too thin
2024 年 4 月入住 1 晚
Hotel Support 于 2024年04月5日 的回复
Dear Ana: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Perri

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
Beautiful room
2024 年 4 月入住 1 晚
Hotel Support 于 2024年04月5日 的回复
Dear Perri: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

2/10 糟糕

Shirley

不满意：清洁度、员工和服务、住宿条件和设施
They would not give me a first floor room even though I'm handicapped. If it hadn't been for my cousin who helped me up the stairs, I would've never made it. The room was freezing and the heater broke after the first 30 min. After several attempts calling the front desk to get it fixed, I finally got mad and called my cousin to pick me up. The attendant had offered me another room also on the second floor in another building. At the last minuet he offered a first floor room which he should have done to begin with! I checked out.
2024 年 3 月入住 1 晚
Hotel Support 于 2024年04月3日 的回复
Dear Shirley: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Luis

2024 年 3 月入住 1 晚
Hotel Support 于 2024年03月22日 的回复
Dear Luis: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

8/10 还可以

Nora

2024 年 3 月入住 1 晚
Hotel Support 于 2024年04月10日 的回复
Dear Nora: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Luis

2024 年 3 月入住 1 晚
Hotel Support 于 2024年03月18日 的回复
Dear Maria: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Oziel

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Hotel Support 于 2024年03月6日 的回复
Dear Oziel: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

2/10 糟糕

Gisselle

不满意：清洁度、员工和服务、住宿条件和设施
The clerk entered my card info wrong for the deposit causing my bank to lock it for suspected fraud. Even tho the reservation was fully paid for ahead of arrival online they refused to let me stay and refused a refund or cancellation for the room.
2024 年 2 月入住 1 晚
Hotel Support 于 2024年03月4日 的回复
Dear Gisselle: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Ana

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I like the fact that it is quiet, clean, I do not like their parking accessibility. The parking a limited not too convenient.
2024 年 2 月入住 1 晚
Hotel Support 于 2024年02月28日 的回复
Dear Ana: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Elizabeth

满意：清洁度、员工和服务、住宿条件和设施
Comfortable stay
2024 年 2 月入住 1 晚
Hotel Support 于 2024年02月28日 的回复
Dear Elizabeth: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Gerson

满意：员工和服务，清洁度
Awesome possum
2024 年 2 月入住 1 晚
Hotel Support 于 2024年02月26日 的回复
Dear Gerson: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

6/10 一般

Oziel

2024 年 2 月入住 1 晚
Hotel Support 于 2024年03月21日 的回复
Dear Oziel: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Reyes

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Hotel Support 于 2024年02月9日 的回复
Dear Reyes: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

jeff

与配偶出行
满意：清洁度、员工和服务、服务设施
Lots of construction going on
2024 年 2 月入住 1 晚
Hotel Support 于 2024年02月9日 的回复
Dear Jeff: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

8/10 还可以

Jacqueline

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Only 1 car per room
2024 年 2 月入住 1 晚
Hotel Support 于 2024年02月9日 的回复
Dear Jacqueline: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Brian

It was pleasant and met all my needs.
2024 年 1 月入住 1 晚
Hotel Support 于 2024年01月20日 的回复
Dear Brian: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Darwin

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Hotel Support 于 2024年01月15日 的回复
Dear Darwin: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Suragni

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Peace and quite
Absolutely wonderful and delightful service was empeckable
2024 年 1 月入住 1 晚
Hotel Support 于 2024年01月10日 的回复
Dear Suragni: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Suragni

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
My birthday
Wonderful and relaxing great
2023 年 12 月入住 1 晚
Hotel Support 于 2024年01月8日 的回复
Dear Suragni: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Linda

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Hotel Support 于 2024年01月5日 的回复
Dear Linda: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Taz

Hotel Support 于 2024年01月20日 的回复
Dear Taz: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

jaime

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Solo que no hubo agua caliente pero todo lo demas muy bien
2023 年 12 月入住 1 晚
Hotel Support 于 2023年12月27日 的回复
Dear Jaime: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

2/10 糟糕

Antonio

不满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Hotel Support 于 2023年12月19日 的回复
Dear Antonio: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Rigoberto

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel Support 于 2024年02月15日 的回复
Dear Rigoberto: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

8/10 还可以

Brandon

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 2 晚
Hotel Support 于 2023年12月19日 的回复
Dear Brandon: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Sergei，Northridge

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Hotel Support 于 2023年12月19日 的回复
Dear Sergei: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It’s a go!
Room was comfortable and everything was clean! Climate control was on point!
2023 年 12 月入住 1 晚
Hotel Support 于 2023年12月19日 的回复
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Eduardo

2023 年 11 月入住 1 晚
Hotel Support 于 2023年12月19日 的回复
Dear Eduardo: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

4/10 很差

Eric

2023 年 11 月入住 1 晚
Hotel Support 于 2023年12月19日 的回复
Dear Eric: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Sarita

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Hotel Support 于 2023年11月18日 的回复
Dear Sarita: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

6/10 一般

Robert

2023 年 11 月入住 1 晚
Hotel Support 于 2023年11月13日 的回复
Dear Robert: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

6/10 一般

Arlet

不满意：客房舒适度，住宿条件和设施
It was too noisy and the mattress condition was poor and uncomfortable
2023 年 10 月入住 1 晚
Hotel Support 于 2023年10月29日 的回复
Dear Arlet: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Victor

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfy stay!
Nice size room for lounging and relaxing. Working Air Conditioning/ heating with comfy bed. Although I will say my TV wasn’t working but thanks to smart thinking I brought my laptop for their free WiFi.
2023 年 10 月入住 1 晚
Hotel Support 于 2023年10月18日 的回复
Dear Victor: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Bruce

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great staff, checkin was easy and staaff was friendly and helpfull. Room was clean and comfortable.
2023 年 10 月入住 4 晚
Hotel Support 于 2023年10月12日 的回复
Dear Bruce: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Ana

与家人出行
满意：住宿条件和设施，清洁度
QUIET AND CLEAN DISADVANTAGE: PARKING
2023 年 9 月入住 1 晚
Hotel Support 于 2023年10月12日 的回复
Dear Ana: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

4/10 很差

真实旅客

商务旅客
不满意：清洁度、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Hotel Support 于 2023年10月10日 的回复
Dear Valued Guest: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Sergei，Northridge

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Motocycles should not be allowed on the parking lot near rooms - they make very loud noise starting from 5 am in the morning and they were kept on for "engine heating up" too long; This is very inconvinient
2023 年 10 月入住 1 晚
Hotel Support 于 2023年10月6日 的回复
Dear Sergei: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

10/10 超赞

Linda

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Hotel Support 于 2023年10月6日 的回复
Dear Linda: Thank you so much for taking the time to leave a review for our team. We appreciate your feedback and are so happy to see that you enjoyed your stay. We look forward to serving your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management

4/10 很差

Fernando

不满意：住宿条件和设施
Check out was at 11am and we woke up to construction on the roof at 7am. Had to listen to hammering and banging for almost 4 hours
Hotel Support 于 2023年10月6日 的回复
Dear Fernando: Thank you so much for taking the time to leave a review for our team. We apologize for any inconvenience you experienced. We are hoping that you will provide us with another opportunity to serve your lodging needs again in the future here at the Granada Inn - Granada Hills, CA. Sincerely, Hotel Management