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关于柏本克酒店的点评

3 out of 5
柏本克酒店
150 E Angeleno Ave, Burbank, CA

点评

8.6

超赞

10 分 - 超赞。2166 条好评，共有 3811 条点评" "
8 分 - 还可以。945 条好评，共有 3811 条点评" "
6 分 - 一般。351 条好评，共有 3811 条点评" "
4 分 - 很差。206 条好评，共有 3811 条点评" "
2 分 - 糟糕。143 条好评，共有 3811 条点评" "

9.0/10

清洁度

8.8/10

员工和服务

8.2/10

服务设施

8.4/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Xiaoke

满意：清洁度、员工和服务、住宿条件和设施
good
2023 年 10 月入住 3 晚
Guest Services 于 2023年10月16日 的回复
Thank you Xiaoke for sharing your feedback with us.

10/10 超赞

Yilin

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Impressive
2023 年 10 月入住 2 晚
Hotel Burbank Leadership 于 2023年10月13日 的回复
Hey Yilin, thank you for staying with us.

10/10 超赞

Yi

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is big and bright. Make me feel safe!
2023 年 7 月入住 1 晚
Guest Services 于 2023年07月31日 的回复
Hello Yi,Thank you for sharing your feedback with us.

10/10 超赞

yen jou

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 1 月入住 9 晚
Bob W 于 2023年01月14日 的回复
Hello Yen Jou,Thank you for giving us the highest rating available. We appreciate you staying with us and hope to see you again soon.

10/10 超赞

FanFan

8/10 还可以

Xiaolanchen

2022 年 7 月入住 2 晚

10/10 超赞

FanFan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 7 月入住 1 晚

10/10 超赞

Alaia

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The front dest staff is super nice and the room is super clean and big. They give us a double queen bed which is super great！Surrounding is soooo great — quite clean beautiful ，much better than Hollywood and downtown！！！！
2021 年 8 月入住 2 晚
Aly B. 于 2021年08月26日 的回复
Thank you so much for your feedback! We appreciate your business and we can't wait to welcome you back!

8/10 还可以

Michael

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The facility is great but the fact that i have to pay to park at the hotel that i already paid to stay at for a few days is kinda shady
2024 年 4 月入住 2 晚

10/10 超赞

Vigen

满意：住宿条件和设施，员工和服务
Price
2024 年 5 月入住 1 晚

10/10 超赞

James

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This was the best stay of our 2 week trip. The staff was super friendly. I can’t recommend this hotel enough. Very quiet and outstanding service.
2024 年 4 月入住 2 晚

10/10 超赞

Kyle

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
This hotel is located near many excellent attractions and dining options in downtown Burbank. The hotel has been renovated with care in the public areas and is a good base camp for exploring this corner of Greater LA.
2024 年 4 月入住 1 晚
Aaron Orellana 于 2024年05月2日 的回复
Thank you for sharing your experience! It sounds like the hotel's location and renovations made for a great stay. Exploring downtown Burbank and the Greater LA area from a comfortable base is always a plus. If you have any more feedback or if there's anything specific you'd like to share about your stay, feel free to let me know!

10/10 超赞

Mercedes

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Great
2024 年 4 月入住 1 晚
Prisa Hafezi 于 2024年05月2日 的回复
Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 超赞

Israel

满意：清洁度、员工和服务、住宿条件和设施
Thank you very much for the attention and the service provided.
2024 年 4 月入住 2 晚
Prisa Hafezi 于 2024年05月1日 的回复
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 超赞

Thomas

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Prisa Hafezi 于 2024年05月1日 的回复
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 超赞

susana

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel
2024 年 3 月入住 2 晚
Prisa Hafezi 于 2024年04月30日 的回复
“Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we're glad to hear that we succeeded.

10/10 超赞

Richard

满意：清洁度、员工和服务、住宿条件和设施
Cable kept cutting out
2024 年 3 月入住 3 晚
Prisa Hafezi 于 2024年05月1日 的回复
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 超赞

Robert

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good location for going to Universal studios. Lots of onsite parking (for a few). There is food/bar onsite and lots to choose from that is walkable. Very clean a quiet location also.
2024 年 4 月入住 2 晚
Prisa Hafezi 于 2024年04月29日 的回复
That's fantastic to hear! If there's anything specific you enjoyed or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a wonderful time whenever you choose to stay with us!

10/10 超赞

Vicki，Stockton

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfectly located for walking to see the shops and local stores, yet driving distance to anything LA from. Fashion District to Universal! Staff friendly and favorite clean and nice!
2024 年 4 月入住 2 晚
Prisa Hafezi 于 2024年04月29日 的回复
That's fantastic to hear! If there's anything specific you enjoyed or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a wonderful time whenever you choose to stay with us!

6/10 一般

manuel

满意：员工和服务，清洁度
不满意：住宿条件和设施
2024 年 4 月入住 1 晚
Prisa Hafezi 于 2024年04月30日 的回复
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 超赞

Alfonso

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our 2nd time staying here we love that a lot of places are walking distance. Restaurants and shopping Mall are all Near by The hotel was Clean and staff was nice and friendly. If you are visiting Burbank or surrounding areas i would recommend checking this place out! The price is pretty Reasonable .
2024 年 4 月入住 1 晚
Prisa Hafezi 于 2024年04月29日 的回复
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 超赞

Sandra

满意：住宿条件和设施
Everything
2024 年 4 月入住 1 晚
Prisa Hafezi 于 2024年04月29日 的回复
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 超赞

Alexa

满意：清洁度、员工和服务、住宿条件和设施
Loved the location. Close to everything. Safe and clean
2024 年 4 月入住 2 晚
Prisa Hafezi 于 2024年04月29日 的回复
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 超赞

Desmond，Columbus

满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
Hotel Burbank offers a comfortable and convenient stay in the heart of Burbank, making it an ideal choice for both business travelers and vacationers. The hotel features modern amenities in a setting that merges contemporary style with classic comfort. The rooms at Hotel Burbank are well-appointed, featuring plush bedding, high-speed internet, and flat-screen TVs, ensuring a restful night’s sleep and connectivity for all guests. Many rooms also offer stunning views of the surrounding cityscape, which adds a charming backdrop to your stay. Dining options at the hotel include a versatile in-house restaurant that serves a variety of cuisines, ranging from local specialties to international dishes. The morning buffet is particularly noteworthy, with a wide selection of fresh, tasty options that cater to all dietary needs. One of the highlights of Hotel Burbank is its customer service. The staff is attentive and proactive, ready to assist with any requests, whether it's booking transportation or providing insights into the local area. The concierge service is excellent for those looking to explore Burbank's attractions, such as the nearby studios or shopping districts. Additional amenities such as an outdoor pool, a fitness center, and meeting spaces are well-maintained and enhance the overall experience at the hotel. The pool area is especially relaxing, perfect for a sunny afternoon dip.
2024 年 4 月入住 2 晚
Prisa Hafezi 于 2024年04月29日 的回复
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 超赞

Jason

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Womp womp we liked it.
2024 年 4 月入住 2 晚
Prisa Hafezi 于 2024年04月29日 的回复
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

6/10 一般

Karl

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Service good but don't like being gouged for parking.
2024 年 1 月入住 1 晚
Prisa Hafezi 于 2024年04月28日 的回复
Your feedback about your recent stay is important to us, and we apologize for any inconveniences you encountered. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future

10/10 超赞

aaron

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Prisa Hafezi 于 2024年04月29日 的回复
That's fantastic to hear! If there's anything specific you enjoyed or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a wonderful time whenever you choose to stay with us!

10/10 超赞

Melanie

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Parking was great .
2024 年 4 月入住 2 晚
Prisa Hafezi 于 2024年04月28日 的回复
That's fantastic to hear! If there's anything specific you enjoyed or if you have any preferences for future stays, feel free to let us know. We're here to ensure you have a wonderful time whenever you choose to stay with us!

10/10 超赞

Thomas

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Walkable to restaurants
2024 年 4 月入住 4 晚
Prisa Hafezi 于 2024年04月28日 的回复
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

10/10 超赞

Christopher

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
From the amazing pillows to the super accommodating staff, I came for a utility and left with an experience, 5 stars
2024 年 4 月入住 3 晚
Prisa Hafezi 于 2024年04月28日 的回复
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

8/10 还可以

STEPHANE

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Close from a Little downtown Vert good staff from Alitci
2024 年 4 月入住 6 晚
Lala 于 2024年04月28日 的回复
Thank you for your kind words! We're delighted you enjoyed our convenient location and friendly staff. Hope to see you again soon!

10/10 超赞

James

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Every single employee at this hotel was super friendly and extra helpful. We even stayed an extra night just because it was such a pleasant experience. I give Hotel Burbank the highest of recommendations and every single employee there deserves praise for being so kind and helpful.
2024 年 4 月入住 1 晚

10/10 超赞

GEORGINA GONZALEZ

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel limpio, céntrico, y lindo
2024 年 3 月入住 1 晚
Aly Bubbins 于 2024年04月27日 的回复
Hola,¡Muchas gracias por tus comentarios! Nos alegra que haya disfrutado de su estancia con nosotros. ¡Esperamos darle la bienvenida nuevamente la próxima vez que esté en Burbank!

8/10 还可以

Miguel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelente hotel para vacacionar o para viajes de trabajo, cuenta con gimnasio, muy buenas instalaciones, cercano caminando a tiendas de ropa, restaurants, cercano en carro a supermercados.
2024 年 2 月入住 3 晚
Aly Bubbins 于 2024年04月27日 的回复
Hola,¡Gracias por tus comentarios! Nos alegra mucho que le guste nuestra ubicación: ¡el centro de Burbank es algo muy especial!

10/10 超赞

Mariah

满意：清洁度、员工和服务、住宿条件和设施
Great place to stay
2024 年 4 月入住 1 晚
Aaron. O 于 2024年04月26日 的回复
Thank you for your 10 out of 10 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

8/10 还可以

GREGORIO

与家人出行
满意：员工和服务
不满意：住宿条件和设施
G
2024 年 4 月入住 3 晚
Aaron Orellana 于 2024年04月26日 的回复
Thank you for your 4 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 超赞

Selami

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel in LA
2024 年 4 月入住 2 晚
Aaron Orellana 于 2024年04月25日 的回复
Thank you for your 10 out of 10 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 超赞

Andrea

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The view from the hotel was great and the food options were excellent as well
2024 年 4 月入住 4 晚
Aaron. O 于 2024年04月29日 的回复
We're glad to hear that you enjoyed the view from our hotel and found the food options excellent. Thank you for sharing your positive experience with us! If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!

10/10 超赞

Tricia

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We chose this hotel because of its proximity to the Hollywood Bowl shuttle stop. Check-in was easy, staff was friendly, room was spacious and clean, nice area with restaurants within walking distance. Parking was an extra $22 in the adjacent garage. We were disappointed that our fridge was not getting cold enough, but someone came and changed it out right away. Overall a great stay.
2024 年 4 月入住 1 晚
Aaron Orellana 于 2024年04月25日 的回复
It sounds like you had a pleasant stay at Hotel Burbank! Being close to the Hollywood Bowl shuttle stop must have been convenient. It's great to hear that the check-in process was easy, the staff were friendly, and the room was comfortable and clean. It's also nice to have restaurants within walking distance. We apologize for the initial issue with the fridge but are glad that the staff resolved it quickly for you.

10/10 超赞

Candis

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very friendly and helpful.
2024 年 4 月入住 1 晚
Yalitza Acosta 于 2024年04月25日 的回复
Thank you for your 5 out of 5 review! We appreciate your kind words and are thrilled that you had a great experience with us. We look forward to welcoming you back again soon!

10/10 超赞

Juan，South gate

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Front desk personnel was great.
2024 年 2 月入住 1 晚
Prisa Hafezi 于 2024年04月24日 的回复
Hello , Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

8/10 还可以

amit

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stayed here for 3 nights, for my visit with family. We were out for most of the day, but had a piece of mind on safety of our car and stay. That was the main reason, I was willing to stay here and pay a bit more even though that $22 parking/night sounds a bit too much and not included in room price. Overall, i was happy with their rooms, cleanliness, staff interactions.
2024 年 4 月入住 3 晚
Aaron. O 于 2024年04月23日 的回复
It's great to hear that you had a positive experience during your 3-night stay at Hotel Burbank! Safety and peace of mind are definitely important factors when choosing a hotel, especially when traveling with family. We appreciate your feedback about the parking fee and will take it into consideration. If there's anything else you'd like to share or if you have any preferences for future stays, feel free to let me know. I'm here to help!

10/10 超赞

Luis

满意：清洁度、员工和服务、住宿条件和设施
I had no issues with the hotel and the location was perfect.
2024 年 4 月入住 3 晚
Prisa Hafezi 于 2024年04月23日 的回复
Hello , Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

10/10 超赞

April Nicole

与家人出行
满意：服务设施
Would totally stay here again when back in the area.
2024 年 4 月入住 3 晚
Prisa Hafezi 于 2024年04月23日 的回复
Hello , Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

10/10 超赞

matthew

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good hotel
2024 年 4 月入住 1 晚
Prisa Hafezi 于 2024年04月23日 的回复
Hello , thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week!

10/10 超赞

Dante

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was excellent, very helpful and welcoming
2024 年 4 月入住 1 晚
Aaron. O 于 2024年04月22日 的回复
That's great to hear! Excellent and welcoming staff can really enhance the overall experience. If there's anything else you'd like to share about your stay or if you have any preferences for future visits, feel free to let me know. I'm here to help!

10/10 超赞

Joshua

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel.Cafe food is really good.It's close to restaurants and stores since it's downtown Burbank.
2024 年 4 月入住 2 晚
Prisa Hafezi 于 2024年04月22日 的回复
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 超赞

Heidi

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel Burbank is a modern, welcoming space with a comfortable lobby with lots of seating. We had a room on the 17th floor with two queens. It was clean and comfortable with complementary toiletries, a microwave, and small refrigerator. We found the bar and cafe to be very nice conveniences. I enjoyed what seemed to be house-made yogurt with berries and nuts. It was outstanding. The draft beer in the bar provided a nice respite after checking in. Staff is friendly. Very easy to get to from the freeway. Will definitely stay again.
2024 年 4 月入住 2 晚
Prisa Hafezi 于 2024年04月22日 的回复
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 超赞

karla

满意：清洁度、员工和服务、住宿条件和设施
All round great hotel
2024 年 2 月入住 1 晚
Prisa Hafezi 于 2024年04月22日 的回复
That's fantastic to hear! Thank you so much for taking the time to leave your feedback. We are ecstatic to hear that we have exceeded your expectations. We hope to see you in the near future! Have a great week

10/10 超赞

Monica

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Yalitza Acosta 于 2024年04月23日 的回复
Thank you for your 5 out of 5 review! We look forward to welcoming you back again soon!