前台

关于洛杉矶圣盖博喜来登酒店的点评

4 out of 5
洛杉矶圣盖博喜来登酒店
303 E. Valley Blvd, San Gabriel, CA

点评

9.0

非常棒

10 分 - 超赞。694 条好评,共有 1002 条点评" "
8 分 - 还可以。178 条好评,共有 1002 条点评" "
6 分 - 一般。53 条好评,共有 1002 条点评" "
4 分 - 很差。37 条好评,共有 1002 条点评" "
2 分 - 糟糕。40 条好评,共有 1002 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

9.0/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

dong

满意:清洁度、员工和服务、住宿条件和设施
nice
2024 年 5 月入住 1 晚
Hotelmgmt 于 2024年05月24日 的回复
We are overjoyed to learn your stay was perfect. Thank you for taking the time to let us know. We hope you will be returning to Sheraton Los Angeles San Gabriel soon for another 10/10 experience!

10/10 超赞

Cindyhuang

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
HotelMgmt 于 2024年04月18日 的回复
There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.

10/10 超赞

Lin

2024 年 4 月入住 2 晚
Hotelmgmt 于 2024年05月7日 的回复
There is nothing better than earning five-stars from a valued guest, Lin! Thank you and we hope to see you again soon.

8/10 还可以

Sammie

2024 年 4 月入住 1 晚
HotelMgmt 于 2024年04月23日 的回复
Your positive review means a lot to us! We're looking forward to your next visit and the opportunity to enhance your experience with us even further, Sammie.

8/10 还可以

Wei

团体旅客
满意:服务设施
很好
2024 年 2 月入住 1 晚
Hotelmgmt 于 2024年02月20日 的回复
Wei, we are honored to receive your kind words and appreciate you taking a moment to offer us a review. We hope you will continue to choose Sheraton Los Angeles San Gabriel for your travel needs. We strive to earn a perfect 10 rating, please let us know upon your next visit what we can do to ensure your total satisfaction.

8/10 还可以

MO CHING

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 8 晚
Hotelmgmt 于 2024年02月12日 的回复
Your star rating is greatly appreciated, and it will be our pleasure to welcome you back!

10/10 超赞

lin

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We feel very comfortable living here
2024 年 1 月入住 1 晚
Hotelmgmt 于 2024年02月5日 的回复
It's wonderful to know that you felt at home during your stay with us, Lin. Thank you for your positive feedback, and we can't wait to host you again at the Sheraton Los Angeles San Gabriel!

10/10 超赞

YAORONG,PORTLAND

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
Hotelmgmt 于 2024年01月31日 的回复
Thank you for the five-star rating, Yaorong! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

8/10 还可以

pinchao

2024 年 1 月入住 1 晚
HotelMgmt 于 2024年03月21日 的回复
We appreciate you choosing to stay with us and we are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans!

2/10 糟糕

Liya

团体旅客
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The hotel's overall facilities are brand new, and there are many Chinese restaurants nearby. When checking out, I was in a hurry and forgot to take my newly purchased CBP facial cleanser. When I called back, the hotel staff helped search, but twice they told me they didn't see it. I'm pretty sure I left it in the bathroom. It's really unfortunate 😔. In fact, many small hotels nowadays rarely have such incidents. Also, a reminder for everyone: please take care of your personal belongings when checking out to avoid unnecessary troubles.
2024 年 1 月入住 2 晚
Hotelmgmt 于 2024年03月24日 的回复
Liya, we're glad you found our hotel and its surroundings to your liking! However, we're truly sorry to hear about the inconvenience you experienced after leaving an item behind. Our goal is always to reunite our guests with any lost property, and we're disappointed we couldn't locate it for you. We hope to welcome you back and provide a much smoother experience next time.

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
住了很多次,住客素質普遍不高,大聲喧嘩
2023 年 12 月入住 7 晚
HotelMgmt 于 2024年01月8日 的回复
Thank you for your loyalty and for taking the time to share your concerns. We're sorry to hear that your experiences have been affected by the noise levels from other guests. Providing a peaceful and comfortable stay is important to us, and we take your feedback seriously. We will look into ways to better manage noise levels and ensure a more tranquil environment for all our guests. Your comfort and satisfaction are our top priorities, and we hope to provide you with a more serene experience on your future stays.

10/10 超赞

XUEMEI

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
For food lovers, this is a good choice. There are many delicious food around the hotel.
2023 年 12 月入住 2 晚
HotelMgmt 于 2024年01月2日 的回复
How delightful to know our location served you perfectly and that you enjoyed the delicious dining options. Thank you for sharing your positive experience. We hope to host you again soon here at Sheraton Los Angeles San Gabriel!

10/10 超赞

lijuan

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
HotelMgmt 于 2023年12月29日 的回复
Thank you for your five-stars. We look forward to your return and hope it's soon!

10/10 超赞

Liya

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Many tasty shops around, great location in the bustling Chinatown area. The hotel is very new, with excellent facilities, and it's very quiet.
2023 年 11 月入住 1 晚
HotelMgmt 于 2023年12月6日 的回复
Thank you for sharing your experience at the Sheraton Los Angeles San Gabriel. We're thrilled to hear that our location was a highlight for you, offering easy access to numerous delightful shops and dining options. It's wonderful to know that the modernity and tranquility of our facilities contributed positively to your stay as well. Your satisfaction and comfort are our top priorities, and we're glad we could provide an environment that met your expectations. We would love to welcome you back for another enjoyable experience soon, Liya!

10/10 超赞

Alwyn

2023 年 11 月入住 3 晚
Hotelmgmt 于 2023年12月16日 的回复
Your five-stars mean the world to us, Alwyn! Thank you and we're excited for the opportunity to host you again.

10/10 超赞

Lan

2023 年 11 月入住 1 晚
HotelMgmt 于 2023年12月14日 的回复
Earning five stars from a cherished guest is the ultimate achievement for us! Thank you, and we can't wait to have you with us again soon, Lan.

10/10 超赞

Lan

2023 年 11 月入住 1 晚
Hotelmgmt 于 2023年11月28日 的回复
Earning five stars from you has made our day! Thank you, Lan, and it will be our pleasure to welcome you back.

10/10 超赞

Jianxiu,seattle

满意:清洁度、员工和服务、住宿条件和设施
good
2023 年 11 月入住 1 晚
HotelMgmt 于 2023年11月14日 的回复
We always want our guests to have a perfect hospitality experience so we are pleased to read we did that for you. Thank you for your great review and for choosing Sheraton Los Angeles San Gabriel! Revisit anytime.

10/10 超赞

mingfeng,San Francisco

2023 年 10 月入住 1 晚
HotelMgmt 于 2023年11月15日 的回复
There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.

10/10 超赞

Zhimin

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All good!
Hotelmgmt 于 2023年10月23日 的回复
Thank you for your positive feedback! We're delighted to hear you had a great stay with us at Sheraton Los Angeles San Gabriel. We would love to host you again soon!

10/10 超赞

Leming

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
very nice
2023 年 10 月入住 4 晚
Hotelmgmt 于 2023年10月10日 的回复
Thank you for taking the time to share your feedback, Leming. We hope you will be back in the future for another perfect hospitality experience here at Sheraton Los Angeles San Gabriel.

10/10 超赞

Dennis,Las Vegas

满意:清洁度、员工和服务、住宿条件和设施
HotelMgmt 于 2023年09月29日 的回复
Nothing pleases us more than knowing you had a great stay! Thank you and we hope you'll join us for another five-star experience soon, Dennis!

8/10 还可以

luolan

满意:清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
Hotelmgmt 于 2023年09月27日 的回复
Thank you for taking the time to rate your stay. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit.

10/10 超赞

Lin

2023 年 9 月入住 2 晚
Hotelmgmt 于 2023年09月24日 的回复
Thank you for your five-star rating, Lin! We hope to be your preferred property whenever your travels bring you to the area!

10/10 超赞

Yunjuan

2023 年 8 月入住 1 晚
HotelMgmt 于 2023年09月22日 的回复
Thank you and we can’t wait to welcome you back again for another five-star stay!

8/10 还可以

Andy

2023 年 8 月入住 1 晚
HotelMgmt 于 2023年09月21日 的回复
It was wonderful having you here and we can't wait to welcome you back to win you over and earn your five-star praise. Thank you, Andy.

10/10 超赞

Guang

满意:清洁度、员工和服务、住宿条件和设施
This hotel don’t have breakfast free, it is 20 dollars to high.
Hotelmgmt 于 2023年08月25日 的回复
Thank you very much for your perfect score and helpful feedback, Guang. We are sorry if any rates did not suit your preferences. We aim to offer competitive rates within the area and will continue to assess and adjust them accordingly. We hope we will still have the chance to welcome you in the future!

10/10 超赞

LI ZHAOLONG

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
like
2023 年 8 月入住 1 晚
Hotelmgmt 于 2023年08月23日 的回复
Thank you, Li, for taking a moment to share your feedback. We're pleased to know you had a positive experience. We hope to have the pleasure of serving you again in the future here at Sheraton Los Angeles San Gabriel!

10/10 超赞

yuliang

2023 年 8 月入住 4 晚
Hotelmgmt 于 2023年09月10日 的回复
Thank you for your five-stars, Yuliang. We look forward to your return and we hope it's soon!

10/10 超赞

jianwei

2023 年 8 月入住 2 晚
Hotelmgmt 于 2023年09月10日 的回复
There is nothing better than earning five-stars from a valued guest, Jianwei! Thank you and we hope to see you again soon.

10/10 超赞

mengxue

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
nice
2023 年 8 月入住 1 晚
Hotelmgmt 于 2023年08月21日 的回复
Thank you for taking a moment to let us know how we are doing here at Sheraton Los Angeles San Gabriel. Your top score and kind words made us smile. We would love to welcome you back anytime!

10/10 超赞

Tsung Pei

2023 年 6 月入住 16 晚
HotelMgmt 于 2023年07月18日 的回复
We love to hear from our guests and are just thrilled you had a great time. Thank you and come back soon!

10/10 超赞

shirley

满意:清洁度、员工和服务、住宿条件和设施
Had a very good experience.
2023 年 7 月入住 3 晚
Hotelmgmt 于 2023年07月7日 的回复
Thank you for your feedback, Shirley. We're delighted to hear that you had a very good experience at Sheraton Los Angeles San Gabriel. Our aim is always to provide an enjoyable and memorable stay for our guests, and we're glad to know we succeeded on this occasion. We look forward to having the opportunity to welcome you back for another pleasant stay in the future.

10/10 超赞

Guishuang,Arcadia

满意:住宿条件和设施,清洁度
不满意:员工和服务
2023 年 7 月入住 1 晚
HotelMgmt 于 2023年07月7日 的回复
It was a pleasure to serve as your home-away-from-home and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.

8/10 还可以

Chien Lun

满意:员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 5 晚
Hotelmgmt 于 2023年07月10日 的回复
Thank you for the high rating, we’re glad to know your stay was enjoyable. We hope you’ll visit us again in the future, Chien Lun!

10/10 超赞

Jack

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Pretty good, many great Chinese restaurants nearby.
Hotelmgmt 于 2023年06月30日 的回复
Our convenient location in an area rich in diverse culinary options is one of the aspects that our guests love here at Sheraton Los Angeles San Gabriel, and we're delighted you could experience it for yourself, Jack. Thank you for your great review. We look forward to welcoming you back on your next visit to Los Angeles!

2/10 糟糕

Julia

团体旅客
满意:清洁度
不满意:员工和服务
非常不满意
Hotelmgmt 于 2023年06月29日 的回复
Thank you for your feedback, Julia. We're sorry to hear that your experience did not meet your expectations. We are committed to providing high-quality service and accommodation to all our guests, and we regret that we fell short during your stay. We would greatly appreciate more detailed feedback, if you're willing to share, so that we can understand better where we went wrong and work to improve those areas. Your satisfaction is very important to us, and we hope for the opportunity to make your next stay more enjoyable.

8/10 还可以

Ling

满意:清洁度、员工和服务、住宿条件和设施
2023 年 6 月入住 3 晚
Hotelmgmt 于 2023年06月20日 的回复
Your star rating is greatly appreciated, Ling, and it will be our pleasure to welcome you back.

10/10 超赞

Hui Fang

满意:清洁度、员工和服务、住宿条件和设施
环境好 位置在中心 服务好 下次还会预定该酒店
2023 年 6 月入住 2 晚
Hotelmgmt 于 2023年06月20日 的回复
Thank you for your kind feedback, Hui Fang. We're delighted to know that you enjoyed the environment, central location, and our service at the Sheraton Los Angeles San Gabriel. It brings us great joy to know that you're considering us for your next stay. We truly value your support and look forward to welcoming you back soon.

10/10 超赞

jianwei

good
2023 年 6 月入住 2 晚
Hotelmgmt 于 2023年06月12日 的回复
Thank you for taking the time to review your experience with us at Sheraton Los Angeles San Gabriel. We are happy your every need was met and we hope you will choose us whenever you are back in town.

8/10 还可以

Chuanxin

2023 年 6 月入住 1 晚
HotelMgmt 于 2023年06月28日 的回复
Thank you for taking a moment to share your positive score! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

10/10 超赞

jianwei

满意:清洁度、员工和服务、住宿条件和设施
good
2023 年 5 月入住 2 晚
Hotelmgmt 于 2023年05月30日 的回复
It is kind of you to take a moment and share your positive experience, Jianwei. We are glad your stay with us at Sheraton Los Angeles San Gabriel was flawless. Looking forward to our future visits!

8/10 还可以

GUANLIN

2023 年 5 月入住 8 晚
Hotelmgmt 于 2023年05月16日 的回复
Our team is grateful for your high rating, thank you! We hope the next time your travels bring you to the area, you’ll consider our property again.

8/10 还可以

YING CHUN

2023 年 4 月入住 2 晚
Hotelmgmt 于 2023年04月22日 的回复
We appreciate you choosing to stay with us and we are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans!

10/10 超赞

yuanhong

2023 年 4 月入住 5 晚
Hotelmgmt 于 2023年05月8日 的回复
It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

10/10 超赞

??

2023 年 4 月入住 1 晚
Hotelmgmt 于 2023年05月6日 的回复
We greatly appreciate your rating and we can't wait to welcome you back to make many more five-star memories with us!

10/10 超赞

XIANHANG

满意:员工和服务、服务设施、住宿条件和设施
全部喜欢
2023 年 4 月入住 1 晚
Hotelmgmt 于 2023年04月12日 的回复
Xian, your review was a joy to read and share with everyone here at Sheraton Los Angeles San Gabriel. We love that your overall experience was flawless and hope you will return soon.

10/10 超赞

?

2023 年 3 月入住 1 晚
Hotelmgmt 于 2023年04月15日 的回复
Thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

8/10 还可以

seung wai

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 3 晚
Hotelmgmt 于 2023年11月6日 的回复
We are delighted we made such a great impression on you! Thank you, please visit again soon.

8/10 还可以

Tony

与家人出行
满意:清洁度、服务设施、住宿条件和设施
硬件设施一流,前台接待一般。
2023 年 2 月入住 1 晚
Hotelmgmt 于 2023年02月22日 的回复
Tony, we are honored to receive your compliments about our luxurious accommodations here at Sheraton Los Angeles San Gabriel. However, we apologize if our team was amiss with service. We will have this resolved immediately so your next trip exceeds your expectations!