This is the only hotel in los banos that did not discriminate against my niece because of her financial status. I applaud them for this and would recommend everyone in this area to use this hotel instead of the other hotels in los banos.
Thank you for all you did
真实旅客
2021 年 3 月入住 4 晚
2/10 糟糕
真实旅客
团体旅客
2020年10月28日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
STAY AWAY!
First off - they would not honor my Hotels.com reservation and charged me $30 more. While I wasn't expecting much, this place was the definition of a dump! Rust in the bathtub, towels were not even close to white. STAY AWAY!
真实旅客
2020 年 10 月入住 1 晚
8/10 还可以
Robert
2018年12月1日
满意:客房舒适度,员工和服务
Good bed.
The price was right.
Robert
2018 年 11 月入住 1 晚
2/10 糟糕
真实旅客
2018年11月26日
I was given a room at the very back of the hotel. The room had no tissue in the restroom, no bed sheets on the bed, or linens on the bed at all. I couldn’t believe it. I was moved to another room, however that room had roaches crawling everywhere. Plus, after my experience in the first room I just didn’t feel comfortable staying at this place anymore. I will say the front desk staff were kind when I asked to check out only a hour after arriving. They also processed a refund for me. I will never stay here again though, or recommend it to anyone!
真实旅客
2018 年 11 月入住 1 晚
2/10 糟糕
Guillermo
2018年11月26日
Worst experience ever, this place shouldn’t have not even 1 star. Terrible customer service plus you cannot even take a shower, because the shower doesn’t work. Stay away from this place.
Guillermo
2018 年 11 月入住 1 晚
2/10 糟糕
真实旅客
2018年11月26日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The concierge was professional. But the room was very very dirty. I have photos for proof of how inexplicably dirty it was. It seemed like the room was not cleaned since previous guests stayed. Plus what was more appalling was that there were two families on either side, seemed like one split into two rooms, which were so noisy, they were driving too 1am right outside our door and it seemed scary to us. Talking loudly, smoking right outside and drinking bottles of alcohol. When I reported to concierge, he said he knows about the noisy guests but he could not help the situation. Very very unprofessional and dirty hotel. Very disappointed that I spent$60 for such a bad experience with Expedia and red roof
真实旅客
2018 年 11 月入住 1 晚
2/10 糟糕
真实旅客
2018年11月25日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Horrible service. Dirty room. Dirty bed and sheets were soiled with burn holes.
真实旅客
2018 年 11 月入住 2 晚
4/10 很差
Martin
2018年11月24日
Al cuarto no le servía la cerradura de la puerta.
Había cucarachas en el piso.