"My stay at this hotel was extremely disappointing. The property was in the middle of major renovations, and this was not communicated in advance. The entire first floor was under construction, with sheetrock dust and debris throughout, making the environment feel dirty and poorly maintained.
To make matters worse, the elevators went out of service during my stay and remained out of service until I checked out. My room was on the 7th floor, which made this incredibly inconvenient, especially given that I have a bad knee. Having to navigate multiple flights of stairs repeatedly was not just uncomfortable, but unacceptable.
The local staff, including the hotel manager, were extremely rude and unsympathetic when these issues were raised, which only made the situation worse.
Overall, the lack of cleanliness, the lack of transparency about renovations, and the failure to resolve a major issue, such as the elevators, made for a very frustrating experience. I would not recommend staying here."