Louisville Louisville Free Public Library-Western Branch Hotels

"Can’t recommend enough. The customer service was amazing, my family and I get to see each other once year so we met at this hotel and the staff welcomed each guest, consistently asked if we needed anything and just made us feel at home. We will stay again for sure. "

"This is a beautiful hotel with super friendly staff…it would be a ten but I would give it an eight due to windows being drafty and the mattress being a little too firm."

"Beautiful hotel friendly staff huge room comfy bed. Expensive parking but not their fault. Would book again "

"The room was clean and pleasant. Did not care for the parking situation."

"Clean Spacious and good atmosphere."

"Staff was courteous, hardworking, and helpful. Daily breakfast was well above average -- and a server made a full plate for me when I arrived a few minutes after service was over. I use a wheelchair, and had an accessible room. Both my room and the hotel fail some basic ADA rules, especially how much pressure doors should have when opening them (hint: it's 5 pounds, and most doors are > 20 pounds). But the staff listened carefully to my ADA compliance suggestions, and i expect them to try to become more compliant. "

"Everything was great"

"Great Stay"

"Everyone was kind. The rooms were great. Beautiful place to stay "