Villas in Lucas County

"Room was not clean esp bathroom, body wash bottle left in shower from previous guests,very dirty and wet towel left on bathroom sink, toilet seat and toilet dirty, no hotel hand soap in bathroom. Cup stains and dried up liquids on table top. No breakfast even though site said breakfast included. Pool closed at 8p very early and we asked front desk if we could have extra hour bc we had a lot of kids for a bday party. Plenty of parking but a lot of pot holes in lot, grass was over grown with weeds and not cut. Staff was mildly polite, no extra enthusiasm or appreciation. Did not answer phones when we called down at 8p"

"yes"

"Staff was not friendly. Rooms weren’t very clean. Hallways were dirty. It says no smoking, but, the entire place smelled like smoke. The TVs barely worked. The outside was very dark, almost no lights. I guess You get what you pay for. "

"Heater did not work. Shower did not have much pressure and when I checked in the person at the counter wasn't the friendliest."

"Our room was clean and comfortable. The pool was closed for repairs… staff was very friendly. Has plenty of parking and no need to look for a gas station, store, or restaurant they are all close by… as is the highway for travel."

"I was very happy to see how clean and well maintained the hotel was. Best decision I ever made was to stay there. It was 6 minutes away from my son. I will be staying there when we go back. The staff were great. Extremely friendly!!!!"

"Resort was nice. Room was mid. Towels were dirty. Rooms weee outdated and dusty. Would go again for the water part and stay elsewhere. "

"When we checked in, the key cards for the room were malfunctioning. We have to go back to the lobby twice to get new key cards that worked. Also, we thought breakfast was included, like before, but the front desk told us it wasn't. Because of the key card problem, they offered us breakfast coupons. Regarding the breakfast, the food was OK, but it was not totally self-served. We didn't see any beverages in the buffet. They kept the drinks in the kitchen. Drinks had to be ordered through a waitress who expected a tip. This was the first time we encountered a tip expectation for a breakfast buffet while staying at a hotel. We've already paid over $200 for staying overnight, why do we have to pay extra for breakfast and a tip? I didn't even bring my wallet to breakfast, so I couldn't leave a tip. Regarding the facilities, the bathtub faucet was problematic. The pull-up diverter didn't work right. Half the water could not reach the shower. This hotel needs to keep up its maintenance. We won't book this hotel again."

"Clean comfortable room. Convenient to interstate. "