Dear Xueyu,Thank you for your review on Hotels.com, where you rated your recent stay 8 out of 10. We're pleased to hear that you had a good experience with us during your journey.If you have any additional feedback or suggestions, please feel free to share them with us. We value your input and hope to have the opportunity to host you again in the future.Best regards,Erton RociAssistant General Manager

Dear Hei Man Joanna, Thank you very much for your review and feedback. Concerning the soundproofing of the rooms it is usually sufficient to keep any noise outside. Should you visit us again in the future, you can always request a room on the front side or on a higher floor or request our staff to check whether the window is closing properly. We are looking forward to your next stay with us. Sincerely,

Dear Nina, Thank you very much for your lovely review of our hotel. I am happy to see that you could check in earlier than usual time and you've appreciated it. It's our hope to welcome you very soon again. Sincerely,

Dear Guest, Thank you very much for choosing and rating our hotel. We hope to welcome you again if you plan to visit Switzerland. Sincerely,

dear guest, Thank you very much for your review and recommendation on Expedia. Hopefully we can welcome you again in the future!

Dear guest, Thank you for choosing and reviewing our ibis Styles Luzern City. We are happy to hear you appreciated our central Location, which is reachable by foot (1km) or by bus. We're looking forward to welcoming you again in the future!

我们真诚地感谢您在入住Ibis Style酒店后花时间给我们写信。 我很抱歉你没有和我们一起过得愉快。 我非常谨慎地处理所有评论，并已经审查过这个问题。 再次感谢您的反馈。

Dear Fei Thank you very much for your review on Hotels.com

Dear Guest We thank you for having taken the time to write to us following your stay at our hotel. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Ibis Styles Team

Dear Hsien-Yi Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Team ibis Styles Lucerne City

Dear Tsuey-Ping We very much appreciate your comments regarding your stay at our ibis Styles Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christian Roland Front Office Manager

Dear Szu Chia We very much appreciate your comments regarding your stay at our ibis Styles Luzern City. It is always a pleasure to receive positive feedback and thank you very much for your 5* rating Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. with best regards from Lucerne Christian Roland Front Office Manager

Dear Rita, Thank you for taking the time to share your feedback. We hope to welcome you back to our ibis Styles Luzern City very soon! with sunny regards from Lucerne! The Management

Dear chung man, Thank you for taking the time to share your feedback. We hope to welcome you back to our ibis Styles Lucerne City very soon! Sincerely, The Management

Dear "LAM" Thank you for taking the time to share your feedback after your stay at our ibis Styles Lucerne City. In our lobby you find complimentary tea and coffee making facilities from 11 am to 10 pm. We hope to welcome you back to our hotel very soon! Sincerely, The Management

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our ibis Styles Lucerne City very soon! with sunny regards from Lucerne The Management

Dear client Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the ibis Styles Luzern. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at ibis Styles. The management

Dear Client, Thank you for taking the time to tell us about your experience at the ibis Styles Luzern. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, the management

Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the ibis Styles Luzern. Positive feedback from satisfied clients is our greatest reward. We look forward to welcoming you again at ibis Styles.