Lugano City-Centre, a neighbourhood in Lugano, is home to this apartment. Giancarlo and Danna Olgiati Collection and Museo delle Dogane Svizzere are cultural highlights, and travellers looking to shop may want to visit Via Nassa and FoxTown Factory Stores. LAC Lugano Arte e Cultura and Swissminiatur are also worth visiting. Visit our Lugano travel guide
Check-in start time: 4:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Heart of Lugano?
Checkout is at 10:00 AM.
Where is Heart of Lugano located?
Located in Lugano City-Centre, this apartment building is steps away from Casino Lugano and Lake Lugano. Parco Ciani and Palazzo dei Congressi are just steps away. Lugano Funicular Station is 9 minutes by foot and Lugano Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Heart of Lugano Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.0
Amenities
8.6
Property conditions & facilities
Rating 10 - Excellent. 2 out of 6 reviews
10 - Excellent
2
Rating 8 - Good. 2 out of 6 reviews
8 - Good
2
Rating 6 - Okay. 2 out of 6 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 6 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 6 reviews
2 - Terrible
0
Reviews
Verified review
10/10 Excellent
Jaime
15 May 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a super cute place right in the heart of Lugano. Shopping minutes away. Main bus station less than a 5 minute walk. Building was easy to get in and out of. Arrival directions were clear and easy to follow. Look forward to returning in the future!
Stayed 5 nights in May 2024
Verified review
10/10 Excellent
Becky
21 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was close to the water, cafes, and restaurants. The layout was very nice. We used the pull out couch, and it was comfortable. The washer and dryer were also easy to use. Appliances were modern, as well as the bathroom. The bottle of rosé was an appreciated touch!
Stayed 2 nights in May 2025
Verified review
8/10 Good
Regina
20 Jun 2023
Liked: Cleanliness, communication
Fabulous location!
The location was fantastic and very close to Lake Lugano in the city center. The apartment was small, but functional. It was updated but basic with no AC. There is a company who takes care of the property, Happy Rentals. David from HR was helpful in some logistics we were dealing with. If you are a coffee drinker contact HR to find out what coffee the coffee maker uses because it wasn’t in any local markets that we visited.
Stayed 5 nights in May 2023
Verified review
6/10 Okay
Klaus
21 Jun 2025
Disliked: Property conditions & facilities
Die Lage ist super, nahe am See und der Fußgängerzone. Einen Seeblick hat man nur durch eine schmale Gasse vom Schlafzimmerfenster aus.
Es handelt sich um ein eigentlich sehr schönes, gut und komplett eingerichtetes Apartment. Leider wurde es von vorherigen Gästen nicht gut behandelt und vom Vermieter bzw. der Agentur auch nicht repariert. So ist z.B. ein Fach im Kühlschrank ausgebrochen, ein Schrankgriff abgebrochen, Töpfe sind stark verschmutzt, beim Geschirrspüler fehlen Salz und Klarspüler, die Stühle sind abgewetzt, das Bett hat in der Mitte eine Kuhle, das Sofa ist durchgesessen usw. Auch die Anreisebeschreibung ist sehr missverständlich. Man kommt nur nach langem Suchen in das Apartment und den Stellplatz für das Auto findet man nur durch Zufall.
Also eigentlich sehr schön und gut, aber leider nicht gepflegt.