外观

关于索菲特卢森堡公爵大酒店的点评

5 out of 5
索菲特卢森堡公爵大酒店
40 Bd D'avranches, Luxembourg City

点评

9.4

绝佳

10 分 - 超赞。584 条好评,共有 769 条点评" "
8 分 - 还可以。140 条好评,共有 769 条点评" "
6 分 - 一般。28 条好评,共有 769 条点评" "
4 分 - 很差。11 条好评,共有 769 条点评" "
2 分 - 糟糕。6 条好评,共有 769 条点评" "

9.8/10

清洁度

9.6/10

员工和服务

9.2/10

服务设施

9.6/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

WENHSIN

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
早餐非常棒,有美景欣賞員工素質很高服務很好。
2024 年 2 月入住 1 晚
Fernando López Lens - General Manager 于 2024年02月12日 的回复
Dear WENHSIN, Thank you for your perfect rating following your stay at Sofitel Luxembourg Le Grand Ducal. We are delighted to know that our services and facilities met all your expectations and do hope to have the pleasure of welcoming you again in the near future. Best regards, Fernando López Lens, General Manager

10/10 超赞

Tsz Lai Anna

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
整體好滿意
酒店細心,員工有禮貌,景觀十分好!第一天早上起身梳洗,忽然洗手間門開不到,員工迅速到來解決,整體滿意,如果能夠在靠近景點,就會更完美!
2023 年 3 月入住 3 晚
Fernando López Lens - General Manager 于 2023年03月28日 的回复
Dear Tsz Lai Anna,Thank you for taking the time to give us your feedback regarding your experience at Sofitel Luxembourg Le Grand Ducal.Rest assured, we will pass along your review and hope to have the pleasure of welcoming you again.Best regards,Fernando López Lens General Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
酒店睡床很舒服
奢华的 酒店,床很舒服,房间设计非常合理,洗浴全部是爱马仕的,不错的体验。
Jeff Dauphin 于 2017年04月13日 的回复
Dear Guest, Thank you very much for your feedback. Kind regards, Fernando López Lens General Manager

10/10 超赞

Hsiu Chin,Taiwan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
十分滿意
很棒 會想再投宿的地方
Fernando 于 2015年10月24日 的回复
Thank you for your feed back Best regards,

10/10 超赞

Yi-Chen

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jeff Dauphin 于 2015年12月19日 的回复
Dear Guest, Thank you very much for this excellent rating. We are always happy to receive such positive feedback. Hopefully we will have the pleasure to welcome you again. Sincerely,

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jeff Dauphin 于 2015年12月19日 的回复
Dear Guest, Thank you very much for this excellent rating. We are always happy to receive such positive feedback. Hopefully we will have the pleasure to welcome you again. Sincerely,

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jeff Dauphin 于 2016年01月9日 的回复
Dear Guest, Thank you very much for the excellent points. We look forward welcoming you again. Kind regards,

10/10 超赞

SF Yu

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jeff Dauphin 于 2016年01月9日 的回复
Dear Guest, We appreciate your excellent rating. Hopefully we will have the pleasure to welcome you again. Sincerely,

8/10 还可以

Nathan

满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s alright, I guess. Good deal for a 5-star.
2024 年 5 月入住 2 晚

10/10 超赞

Igor

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Sehr schöne Aussicht auf die Stadt
2024 年 4 月入住 4 晚
Fernando López Lens - General Manager 于 2024年05月2日 的回复
Dear Igor,Thank you for taking the time to rate your experience in our hotel.We are delighted to know that you appreciated our services and we hope to have the pleasure of seeing you again in the future.Sincerely, Fernando López Lens General Manager

10/10 超赞

Kathleen

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everyone on the staff was extremely courteous and accommodating. I would stay there again in a heartbeat.
2024 年 4 月入住 7 晚
Fernando López Lens - General Manager 于 2024年04月23日 的回复
Dear Kathleen,We would like to truly thank you for taking a moment out of your precious time to answer our survey. We are pleased to know that our staff have met your expectations.It was an absolute pleasure welcoming you in our hotel and we are looking forward to see you again in the near future. Sincerely, Fernando López Lens General Manager

10/10 超赞

Philip Alexander,Northwooid

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My wife and I loved our 4 night stay at the Sofitel Grand Ducal. The location of the hotel is almost directly in between uptown and downtown. A brilliant central location. The reception staff were really excellent. Very friendly, very helpful and always smiling!! A bit shout out to Kevin Kayir who stood out as one of the best receptionists I ever came across.... In fact all the staff at this hotel are brilliant, personable, friendly and professional. We received a free upgrade to a beautiful valley view and the included breakfast was great! Lovely fresh juices, a good assortment of breads, cheese, salmon, eggs etc etc and we never left the breakfast room hungry :) The restaurant menu was not really to our taste and the bar food was fairly limited so we tended to eat out for lunch and dinner, with lots of great restaurants within easy walking distance. The bedrooms were fabulous. My only comment would be the desk was a little 'tired' and storage space for clothes was lacking. I suggest moving the coffee machines to the desk area which I would replace with a dressing table integrated with drawers. Bathroom and shower were modern, clean with high quality Balmain soaps etc and the toilet was separate which was also nice. This was our first trip to Luxembourg and we would not hesitate to stay here again in the future. Highly recommend...
2024 年 4 月入住 4 晚
Fernando López Lens General Manager 于 2024年04月11日 的回复
Dear Philip Alexander,We would like to truly thank you for taking a moment out of your precious time to answer our survey. We are pleased to know that the central location, the rooms, the breakfast and our staff have met your expectations. Thank you for your constructive feedback regarding the desk and storage space, we will definitely take it into account. It was an absolute pleasure welcoming you in our hotel and we are looking forward to see you again in the near future. Sincerely, Fernando López Lens General Manager

10/10 超赞

Anju

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is a reasonably modern hotel that is a short walk from the city centre and easy to get to by bus from the airport which made it very convenient to stay. We had a room with a city view which was really nice as you look out onto the old town.
2024 年 3 月入住 3 晚
Fernando López Lens - General Manager 于 2024年04月4日 的回复
Dear Anju, Thank you for your perfect rating following your stay at Sofitel Luxembourg Le Grand Ducal. We are delighted to know that our services and facilities met all your expectations and do hope to have the pleasure of welcoming you again in the near future. Best regards, Fernando López LensGeneral Manager

10/10 超赞

Iana

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property is perfectly located near all the sights. It is a beautiful property too!
2024 年 3 月入住 1 晚
Fernando López Lens - General Manager 于 2024年04月2日 的回复
Dear Iana, Thank you for letting us such a perfect rating regarding your recent experience at Sofitel Luxembourg Le Grand Ducal.We are thrilled to know that everything met all of your expectations, from our prime location to the quality of service provided by our ambassadors. Looking forward to welcome you back in Luxembourg in the nearest future.Best regards,Fernando López Lens, General Manager

10/10 超赞

Val

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location and facility.
2024 年 3 月入住 2 晚
Fernando López Lens General Manager 于 2024年03月30日 的回复
Dear Val, We would like to truly thank you for taking a moment out of your precious time to answer our survey. We could not be happier to read such amazing comment. It was an absolute pleasure welcoming you to Sofitel Luxembourg Le Grand Ducal, and we hope that we will do so once again very soon. Sincerely,

10/10 超赞

Ali

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pricey but convenient and safe location.
2024 年 3 月入住 1 晚
Fernando López Lens General Manager 于 2024年03月13日 的回复
Dear Ali,Thank you for sharing this positive review. It is a real pleasure for us to receive such a positive review, to learn that your stay with us was enjoyable, that you appreciate our good and safe location.We hope to have the pleasure of seeing you again in the near future. Kind regards,

10/10 超赞

Joao Pedro

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great view Great location Great staff
2024 年 3 月入住 2 晚
Fernando López Lens - General Manager 于 2024年03月8日 的回复
Dear Jaoa Pedro,Thank you for letting us such a perfect rating regarding your recent experience at Sofitel Luxembourg Le Grand Ducal.We are thrilled to know that everything met all of your expectations, from our prime location to the quality of service provided by our ambassadors. Looking forward to welcome you back in Luxembourg in the nearest future,Best regards,Fernando López Lens, General Manager

10/10 超赞

Ivanoide

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Fernando López Lens - General Manager 于 2024年02月23日 的回复
Dear Ivanoide, Thank you for your feedback following your stay at Sofitel Luxembourg Le Grand Ducal. We are delighted to know that our services and facilities met all your expectations and do hope to have the pleasure of welcoming you again in the near future. Best regards, Fernando López LensGeneral Manager

10/10 超赞

Patrick

2024 年 2 月入住 1 晚
Fernando López Lens - General Manager 于 2024年02月5日 的回复
Dear Patrick,We would like to truly thank you for taking a moment out of your precious time to answer our survey. It was an absolute pleasure welcoming you in our hotel and we are looking forward to see you again in the near future. Sincerely,

10/10 超赞

Max

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Praktisches Businesshotel an guter Lage!
Das Sofitel Luxembourg Le Grand Ducal ist ein praktisches Businesshotel an guter Lage. Sehr schöne Bar / Restaurant im 8. Stock mit wunderbarem Ausblick über die Stadt
2024 年 1 月入住 3 晚
Fernando López Lens - General Manager 于 2024年01月30日 的回复
Dear Max,Thank you for letting us such a perfect rating regarding your recent experience at Sofitel Luxembourg Le Grand Ducal.We are thrilled to know that everything met all of your expectations, from our prime location to the quality of service provided by our ambassadors. .Looking forward to welcome you back in Luxembourg in the nearest future,Best regards,Fernando López Lens, General Manager

10/10 超赞

ARMEN,Montebello

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff, location, service and food excellent
2023 年 12 月入住 3 晚
Engelbert 于 2024年01月16日 的回复
Dear Armen,Thank you for letting us such a perfect rating regarding your recent experience at Sofitel Luxembourg Le Grand Ducal.We are thrilled to know that everything met all of your expectations, from our prime location to the quality of service provided by our ambassadors. Please rest assured that we will transfer them your kind review.Looking forward to welcome you back in Luxembourg in the nearest future,Best regards,Fernando López Lens, General Manager

10/10 超赞

Jennelle

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were so welcoming and hospital to my son and thought of every little thing you could image. Loved it would come back.
2024 年 1 月入住 1 晚
Fernando López Lens - General Manager 于 2024年01月12日 的回复
Dear Jennelle,Thank you so much for your kind words and positive feedback! We are delighted to hear that our staff provided a warm and hospitable experience for your son, and that you appreciated the attention to detail in our service. It's fantastic to know that you loved your stay, and we would be honored to welcome you back in the future. Looking forward to the pleasure of serving you again.Sincerely,Fernando López LensGeneral Manager

10/10 超赞

Julie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
When I arrived, the hotel upgraded me to a city view, I think in part due to my flight being cancelled and getting there about 7 hours later than expected. Really superb room and very clean. Bar on 8th floor was lovely, went there every night. Restaurant on 8th floor used for breakfast, and that was really good too. Good selection of continental things, and some eggs and sausages too but I had plenty with the breads, pastries, Yoghurt etc. Great hotel, service top notch and loved my room. Would definitely recommend and return.
2023 年 12 月入住 3 晚
Fernando López Lens - General Manager 于 2023年12月31日 的回复
Dear Julie, Thank you for leaving such a great rating and review after your stay at Sofitel Luxembourg Le Grand Ducal. We could not be happier to read such amazing comment and that you really appreciated your stay with us. We will make sure to pass on your very kind words onto our Ambassadors.It was an absolute pleasure welcoming you to Sofitel Luxembourg Le Grand Ducal, and we hope that we will do so once again very soon.Sincerely,Fernando López LensGeneral Manager

10/10 超赞

Roberta

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonderful
2023 年 12 月入住 2 晚
Fernando López Lens, General Manager 于 2023年12月30日 的回复
Dear Roberta,Thank you for taking the time to review our hotel Sofitel Le Grand Ducal.It is rewarding to know that your stay with us was enjoyable. We hope to have the pleasure of seeing you again in the near future.Sincerely,

10/10 超赞

Christian Kyeon

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Fernando López Lens, General Manager 于 2023年12月30日 的回复
Dear Christian Kyeon, Thank you for taking the time to rate your experience in our hotel. We are delighted to know that you appreciated our services and we hope to have the pleasure of seeing you again in the future.Sincerely,

10/10 超赞

Janne

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice and fresh Hotel with friendly and helpful personal. Fantastic view over the town and valley from the breakfast MY restaurant there you also can take a drink or eat later on the day.
2023 年 12 月入住 3 晚
Fernando López Lens - General Manager 于 2023年12月5日 的回复
Dear Janne, Thank you for your perfect rating following your stay at Sofitel Luxembourg Le Grand Ducal. We are delighted to know that our services and facilities met all your expectations and do hope to have the pleasure of welcoming you again in the near future. Best regards, Fernando López LensGeneral Manager

10/10 超赞

Pierre-Laurent

2023 年 12 月入住 2 晚
Fernando López Lens - General Manager 于 2023年12月6日 的回复
Cher Pierre-Laurent,Un grand merci pour votre note vers Sofitel Le Grand Ducal. Nous sommes ravis que vous avez passé un beau séjour parmi nous et nous sommes heureux de vous accueillir dans un futur proche. Chaleureusement,

10/10 超赞

Raquel

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Fernando López Lens General Manager. 于 2023年11月12日 的回复
Dear Raquel,Thank you for taking the time to rate your experience in our hotel.We are delighted to know that you appreciated our services and we hope to have the pleasure of seeing you again in the future. Sincerely,

10/10 超赞

Peter

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Top class hotel just outside centre of city but close enough to walk to most sights. Nice check in member of staff who showed me how to get to the sight i had booked for. Was given a bowl of fruit when i had got to my room. Restaurant and bar staff were friendly. Room was very spacious with comfortable bed , large tv screen and complimentary soft drinks in the mini bar. Lots of choice for breakfast including smoked salmon ! View from the 8th floor restaurant was fantastic looking over the city. I would stay at this hotel again when visiting Luxembourg.
2023 年 10 月入住 5 晚
Fernando López Lens - General Manager 于 2023年11月8日 的回复
Dear Peter,Thank you for leaving such a great rating and review after your stay at Sofitel Luxembourg Le Grand Ducal. We could not be happier to read such amazing comment and that you really appreciated your stay with us. We will make sure to pass on your very kind words onto our Ambassadors.It was an absolute pleasure welcoming you to Sofitel Luxembourg Le Grand Ducal, and we hope that we will do so once again very soon.Sincerely,Fernando López LensGeneral Manager

10/10 超赞

Timo

满意:清洁度、员工和服务、住宿条件和设施
Excellent in every way
2023 年 10 月入住 3 晚
Fernando López Lens - General Manager 于 2023年10月31日 的回复
Dear Timo,Thank you for taking the time to give us your excellent rating. We are thrilled that your experience at Sofitel Luxembourg Le Grand Ducal met all of your expectations and we do hope to have the pleasure of welcoming you again in the near future. Best Regards,Fernando López Lens General Manager

10/10 超赞

alexander,Norton

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Beautiful view from the 8th floor restaurant, very clean and modern rooms and an attentive lobby staff.
2023 年 10 月入住 1 晚
Fernando López Lens - General Manager 于 2023年10月17日 的回复
Dear Alexander, Thank you for your perfect rating following your stay at Sofitel Luxembourg Le Grand Ducal. We are delighted to know that our services and facilities met all your expectations and do hope to have the pleasure of welcoming you again in the near future. Best regards, Fernando López LensGeneral Manager

10/10 超赞

Georgia

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Transport close and walkable
2023 年 10 月入住 2 晚
Fernando López Lens - General Manager 于 2023年10月10日 的回复
Dear Georgia,Thank you for taking the time to rate your experience in our hotel Sofitel Luxembourg le Grand Ducal. We are delighted to know that you appreciated our stay with us and we hope to have the pleasure of seeing you again in the future.Sincerely, Fernando López Lens,General Manager.

10/10 超赞

Judith

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Could not have asked for more!
As a solo traveler, I was delighted with the service, style, comfort, location and staff at this exceptional hotel. When traveling for pleasure, I look also for restaurants and shopping nearby and safe surroundings. This Sofitel hotel has it all. Plus, Luxembourg is a lovely city.
2023 年 10 月入住 1 晚
Fernando López Lens - General Manager 于 2023年10月10日 的回复
Dear Judith,It is a real pleasure for us to receive such a positive review, to learn that you appreciate our good location. Your mention of the room being comfortable is much appreciated and it makes us really glad to see a happy guest. We are definitely looking forward to seeing you again in the near future.Best Regards,Fernando López Lens General Manager

10/10 超赞

Kerill

2023 年 9 月入住 1 晚
Fernando López Lens - General Manager 于 2023年09月25日 的回复
Dear Kerill,Thank you for taking the time to give us your excellent rating. We are thrilled that your experience at Sofitel Luxembourg Le Grand Ducal met all of your expectations and we do hope to have the pleasure of welcoming you again in the near future. Best Regards,Fernando López Lens General Manager

10/10 超赞

Sally

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely fantastic hotel within a few minutes walk of the old town. Rooms were spacious and the bed was comfortable. The 8th floor restaurant and bar was really good with an amazing view.
2023 年 9 月入住 1 晚
Fernando López Lens, General Manager 于 2023年09月23日 的回复
Dear Sally,It is a real pleasure for us to receive such a positive review, to learn that you appreciate our good location and enjoyed our bar and restaurant view. Your mention of the room being comfortable along with the bed is much appreciated and it makes us really glad to see a happy guest. We are definitely looking forward to seeing you again in the near future.

4/10 很差

Gunnar

商务旅客
不满意:客房舒适度,住宿条件和设施
2023 年 9 月入住 5 晚
Fernando López Lens - General Manager 于 2023年09月18日 的回复
Dear Gunnar, Thank you for taking the time to give us your feedback regarding your experience at Sofitel Luxembourg Le Grand Ducal. We deeply apologize to hear that our services facilities did not meet your expectations. Our team is committed to providing exceptional service, and we regret that we fell short of your expectations on this stay. We hope to have nevertheless serve you better in the near future and remain at your disposal, should you have any enquiries. Warm regards, Fernando López Lens General Manager

10/10 超赞

Raquel

满意:住宿条件和设施,员工和服务
2023 年 9 月入住 1 晚
Fernando López Lens - General Manager 于 2023年09月18日 的回复
Dear Raquel,Thank you for taking the time to give us your excellent rating. We are thrilled that your experience at Sofitel Luxembourg Le Grand Ducal met all of your expectations and we do hope to have the pleasure of welcoming you again in the near future. Best Regards,Fernando López Lens General Manager

8/10 还可以

Arindam

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent property. But one problem is my room Wi-Fi hardly worked. I did not complain as I was making do with my mobile , bu this is a very big problem. Otherwise the property is excellent i every other way.
2023 年 9 月入住 2 晚
Sincerely, Fernando López Lens General Manager. 于 2023年09月13日 的回复
Dear Arindam,Thank you for your warm feedback following your stay at Sofitel Luxembourg Le Grand Ducal. It is rewarding to know that your stay with us was enjoyable.Rest assured that we took good note regarding your comment about the wi-fi. This will be internally discussed for improvement.We are looking forward to welcoming you again in the near future.Sincerely, Fernando López Lens General Manager.

10/10 超赞

Paul

2023 年 9 月入住 1 晚
Fernando López Lens, General Manager 于 2023年10月4日 的回复
Dear Paul,Thank you for taking the time to rate your experience in our hotel Sofitel Luxembourg le Grand Ducal. We are delighted to know that you appreciated our services and we hope to have the pleasure of seeing you again in the future.Sincerely, Fernando López Lens General Manager.

10/10 超赞

BEATA

2023 年 8 月入住 1 晚
Sincerely, Fernando López Lens General Manager. 于 2023年09月6日 的回复
Dear Beata,Thank you for taking the time to rate your experience in our hotel. We are delighted to know that you appreciated our services and we hope to have the pleasure of seeing you again in the future.

10/10 超赞

Anna

2023 年 8 月入住 3 晚
Fernando López Lens - General Manager 于 2023年08月30日 的回复
Dear Anna,Thank you for taking the time to give us your excellent rating. We are thrilled that your experience at Sofitel Luxembourg Le Grand Ducal met all of your expectations and we do hope to have the pleasure of welcoming you again in the near future. Best Regards,Fernando López Lens General Manager

10/10 超赞

Rita

满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 2 晚
Fernando López Lens - General Manager 于 2023年08月28日 的回复
Dear Rita, Thank you for taking the time to give us your excellent rating. We are thrilled that your experience at Sofitel Luxembourg Le Grand Ducal met all of your expectations and we do hope to have the pleasure of welcoming you again in the near future. Best Regards,Fernando López Lens General Manager

10/10 超赞

Mario

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ótima estadia
Muito boa estadia, hotel super agradável Staff do café o melhor
2023 年 8 月入住 1 晚
Fernando López Lens - General Manager 于 2023年08月28日 的回复
Dear Mario,Thank you for taking the time to give us your excellent rating. We are thrilled that your experience at Sofitel Luxembourg Le Grand Ducal met all of your expectations and we do hope to have the pleasure of welcoming you again in the near future. Best Regards,Fernando López Lens General Manager

10/10 超赞

Stephen

与配偶出行
满意:清洁度、服务设施、住宿条件和设施
Excellent
2023 年 8 月入住 4 晚
Fernando López Lens - General Manager 于 2023年08月28日 的回复
Dear Stephen, Thank you for your perfect rating following your stay at Sofitel Luxembourg Le Grand Ducal. We are delighted to know that our services and facilities met all your expectations and do hope to have the pleasure of welcoming you again in the near future. Best regards, Fernando López LensGeneral Manager

10/10 超赞

Peter

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚
Fernando López Lens - General Manager 于 2023年08月22日 的回复
Dear Peter,Thank you for taking the time to give us your excellent rating. We are thrilled that your experience at Sofitel Luxembourg Le Grand Ducal met all of your expectations and we do hope to have the pleasure of welcoming you again in the near future. Best Regards,Fernando López Lens General Manager

10/10 超赞

Valérie

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Séjour très agréable
Accueil très professionnel, hôtel confortable avec une vue exceptionnelle !
2023 年 8 月入住 2 晚
Fernando López Lens - General Manager 于 2023年08月21日 的回复
Chère Valérie, Nous vous remercions pour votre chaleureux retour que nous ne manquerons pas de partager avec toute notre équipe et nous espérons avoir le plaisir de vous accueillir de nouveau dans un futur proche. Cordialement, Fernando López Lens, General Manager

10/10 超赞

Daniel

满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 2 晚
Fernando López Lens - General Manager 于 2023年08月21日 的回复
Dear Daniel,Thank you for taking the time to give us your excellent rating. We are thrilled that your experience at Sofitel Luxembourg Le Grand Ducal met all of your expectations and we do hope to have the pleasure of welcoming you again in the near future. Best Regards,Fernando López Lens General Manager

10/10 超赞

p

满意:清洁度、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚
Fernando López Lens - General Manager 于 2023年08月16日 的回复
Dear p, Thank you for your feedback following your stay at Sofitel Luxembourg Le Grand Ducal. We are delighted to know that our services and facilities met all your expectations and do hope to have the pleasure of welcoming you again in the near future. Best regards, Fernando López LensGeneral Manager

10/10 超赞

Brian

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel lovely stay for me and my family (2 teenagers). Parking a little expensive and inconvenient but loved the beds and hospitality !
2023 年 8 月入住 2 晚
Fernando López Lens - General Manager 于 2023年08月14日 的回复
Dear Brian,Thank you for leaving such a great rating and review after your stay at Sofitel Luxembourg Le Grand Ducal.We could not be happier to read such amazing comment and that you really appreciated your stay with us. We will make sure to pass on your very kind words onto our Ambassadors.It was an absolute pleasure welcoming you to Sofitel Luxembourg Le Grand Ducal, and we hope that we will do so once again very soon.Sincerely,Fernando López LensGeneral Manager

10/10 超赞

Daniel

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 3 晚
Fernando López Lens - General Manager 于 2023年08月14日 的回复
Dear Daniel, Thank you for your feedback following your stay at Sofitel Luxembourg Le Grand Ducal. We are delighted to know that our services and facilities met all your expectations and do hope to have the pleasure of welcoming you again in the near future. Best regards, Fernando López LensGeneral Manager