Cottages in Luzerne County

"We had the best time! The hotel room was spotless, the staff were friendly and the restaurants are amazing!"

"Check in staff were great. It was one night stay. Toilet did not work next morning and overflowed onto floor. So grateful we showered first and could use toilet in lobby. Check out staff seemed disinterested in how disturbing or disruptive that was to our experience . Did not offer consolation or apology as if this happened often or was every day normative experience! Only asked if everyone was out of the room. which grossed us out more. Wondering how many guests have used their towels to clean that bathroom floor from toilet water and how many of same towels are recycled for us to use for showers face cloths etc. how many overflows and how clean is that floor? Rugs had stains. If it weren’t for toilet overflow we’d check it off as an average stay in an average hotel. Cost did not match that experience. Best part was check in staff and convenience off of HWY 81. The ratings showed high number but this appears to be massively inflated. My rate is solid 7"

"Elevator was malfunctioning all weekend- after several reports made to the staff they let it remain in service. "

"Very clean room, wait staff excellent. Best hotel for the money…and pet friendly too. All In all, well done!"

"this is my 3rd time and by far I love it even more then the last 2 times. there is so much to do also outside if the casino"

"Wall paper was peeling. Breakfast was minimal and waffle maker unusable because someone burned a waffle and no one cleaned it up. Floor in room not clean "

"The mountain view was really nice nothing in the game room work properly our little girl was disappointed. The restaurant staff was great,but the indoor pool wasn't ready the day we arrived but good the next day. Parking was no problem, lots to in the area."

"Had an excellent stay. The staff was accommodating and it the room was clean. Peaceful and relaxing stay."

"The facility... Absolutely amazing!!!"