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关于里昂斯旅馆的点评

2.5 out of 5
里昂斯旅馆
817 West Main St, Lyons, KS

点评

8.0

很好

10 分 - 超赞。69 条好评，共有 203 条点评" "
8 分 - 还可以。79 条好评，共有 203 条点评" "
6 分 - 一般。36 条好评，共有 203 条点评" "
4 分 - 很差。11 条好评，共有 203 条点评" "
2 分 - 糟糕。8 条好评，共有 203 条点评" "

8.4/10

清洁度

8.6/10

员工和服务

7.0/10

服务设施

7.8/10

住宿条件和设施

7.6/10

环保

点评

10/10 超赞

Melissa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent communication from the owners. They made sure my family was comfortable and well taken care of. The new owners are very attentive.
2024 年 5 月入住 2 晚
lyons 于 2024年05月15日 的回复
Thank you so much for your excellent review.We will keep up the good work to give you an awesome stay experience.

10/10 超赞

Loretta

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We were here for 3 nights for a College graduation. Rooms were clean, everything worked as it should. Beds were comfortable. Owners were very active, showed us the room before we completed check in, and made sure we had what we needed. They would check with us whenever they saw us in the hall. Photos on Expedia listing are out of date. They haven't had a breakfast here since before the pandemic. There is a Keurig coffee maker in the lobby area with good coffee, and rooms had microwave and mini fridge. Would stay again.
2024 年 5 月入住 3 晚
lyons 于 2024年05月15日 的回复
Thank you so much for your excellent review.We will continue to do our best to give you an awesome stay experience.

8/10 还可以

Belinda

满意：员工和服务，清洁度
不满意：服务设施
Sheets were clean and bed made very neatly. Quilt and shams were dated. Room and bathroom clean but decoration dated. Had difficulty sleeping because I was concerned how safe I was.
2024 年 4 月入住 1 晚
lyons 于 2024年04月29日 的回复
Thank you for your review. We will do our best to give you an awesome stay experience.

2/10 糟糕

Lauren

2024 年 4 月入住 1 晚
lyons 于 2024年05月9日 的回复
We will do our best to make your stay experience a great one. Thank you.

8/10 还可以

Ira

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Office staff were great. Hotel operator was very helpful
2024 年 3 月入住 1 晚
lyons 于 2024年04月10日 的回复
Thank you for your review. We will do our best to make your stay experience even better next time.

8/10 还可以

Ac

满意：清洁度、员工和服务、住宿条件和设施
Ok
2023 年 12 月入住 1 晚
lyons 于 2024年01月28日 的回复
Thank you for your review.Have a great year!

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very helpful staff
2023 年 10 月入住 2 晚
lyons 于 2023年10月30日 的回复
Thank you for your review. We will keep up to give your stay experience an awesome one.

10/10 超赞

Mandy

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beds were comfortable!
2023 年 9 月入住 6 晚
LyonsInn 于 2023年10月11日 的回复
Thank you for your review. We will keep up to make your stay experience an awesome one.

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Unsafe
We decided to stay somewhere else. After check in it seemed to be unsafe, even with room being paid for I felt like it was best for our family to not stay.
2023 年 9 月入住 2 晚
LyonsInn 于 2023年10月2日 的回复
We do not know unless a paid guest tell us what is the issue. We have never experience any guest feeling unsafe. We will do our best to make your stay experience an awesome one.Thank you.

8/10 还可以

James

2023 年 9 月入住 2 晚
LyonsInn 于 2023年10月14日 的回复
Thank you for your review.We will do our best to make your stay experience an awesome one.

6/10 一般

Joe

与家人出行
满意：员工和服务，清洁度
Friendly staff, older property and budget friendly. No stopper in sink, but everything worked as intended.
2023 年 9 月入住 1 晚
LyonsInn 于 2023年09月20日 的回复
Thank you for your review. We will do our best to make your stay an awesome one.

2/10 糟糕

Chavon

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚
LyonsInn 于 2023年09月19日 的回复
We will do our best to make your stay experience an awesome one. Thank you for your review.

8/10 还可以

Elmer W

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 3 晚
LyonsInn 于 2023年09月15日 的回复
We will do our best to give you an awesome stay experience. Thank you so much for your review.

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent experience...remodeled property was so fresh and attractive. Manager was very focused on making my visit the best possible. Highly recommend.
2023 年 9 月入住 1 晚
LyonsInn 于 2023年09月13日 的回复
Thank you for your review. We will continue to make your stay experience an awesome one.

6/10 一般

Angelika

满意：员工和服务
不满意：服务设施
Manager was very friendly and helpful, room was clean and looked recently remodeled. Bathroom could use some TLC - tub did not look clean and did not have a strainer so hair buildup was preventing drainage. There was no toilet seat cover (so things could fall in) and sink also did not have a drain strainer (only a stopper). Overall a good value and manager clearly cared a out the guests.
2023 年 9 月入住 1 晚
LyonsInn 于 2023年09月10日 的回复
Despite the house keeping shortage, we will do our best to serve and make your stay experience an awesome one.Thank you.

6/10 一般

Lacey

2023 年 9 月入住 2 晚
LyonsInn 于 2023年09月25日 的回复
Thank you for your review. We will do our best to make your stay experience an awesome one.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Just there to sleep and shower. Room was clean and bed was comfortable. Had to turn on air conditioner but room cooled down quickly
2023 年 9 月入住 1 晚
LyonsInn 于 2023年09月5日 的回复
Thank you for your review. We will do more to make your stay experience an awesome one.

10/10 超赞

Jerad

满意：清洁度、员工和服务、住宿条件和设施
...
2023 年 8 月入住 3 晚
LyonsInn 于 2023年08月31日 的回复
Thank you for your great review. We will keep making your stay experience an awesome one.

2/10 糟糕

Tyler

2023 年 8 月入住 1 晚
LyonsInn 于 2023年09月4日 的回复
We will improve on check in process and make your stay experience an awesome one.Thank you.

8/10 还可以

Cipriano

2023 年 8 月入住 1 晚
LyonsInn 于 2023年09月4日 的回复
Thank you for your review.

6/10 一般

Mike

满意：住宿条件和设施，员工和服务
不满意：清洁度
Dirty floors, sheets, and fridge. Parking lot door kept open with tape. The building was nice, breakfast area wascomfortable (no breakfast) and staff were friendly.
2023 年 8 月入住 1 晚
LyonsInn 于 2023年08月10日 的回复
Thank you for your review.We will do our best to offer an awesome stay experience for our guests.

8/10 还可以

Gabriel

2023 年 8 月入住 1 晚
LyonsInn 于 2023年08月30日 的回复
Thank you for your review. We will always make your stay experience an awesome one.

4/10 很差

Paula

与家人及幼儿出行
不满意：清洁度、员工和服务、住宿条件和设施
Nothing
2023 年 7 月入住 2 晚
LyonsInn 于 2023年07月18日 的回复
We will do our best to make your stay experience an awesome one.Thank you.

10/10 超赞

Ana laura

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay!
2023 年 7 月入住 1 晚
LyonsInn 于 2023年07月13日 的回复
Thank you so much for your review.We will keep on makiing your stay experience an awesome one.Have a great day!

6/10 一般

Chelsea

不满意：员工和服务
No toilet paper in our room, had to go ask for it. No clean towels the next day and no trash can in the room. Bed was comfortable.
2023 年 7 月入住 2 晚
LyonsInn 于 2023年07月10日 的回复
We will do our best to make your stay experience an awesome one.Thank you.

8/10 还可以

Shawn

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean small room. Bed is a little uncomfortable. I wish i would have brought my own pillow. Not a bad place to spend the night, though.
2023 年 7 月入住 1 晚
LyonsInn 于 2023年07月3日 的回复
Thank you for your review. Whenever you need more pillows or blankets, we will provide you promptly.Have a great July 4th!

8/10 还可以

shannon

满意：住宿条件和设施，员工和服务
Gentleman running the property was very nice. Room was spotless - very clean, nice bedding and towels. It is an older property but suitable for what I needed - a place to shower and sleep while I was in town for a horse show. I also felt safe there - all the rooms open to the inside of the building so I liked that as a single woman staying alone. The only snafu was that I told manager I didn't need to staff to make my bed or clean room while i was there, but would need towels picked up and fresh ones left. That didn't happen.....I had to hunt down manager to get towels that evening when I returned, but it was an easy fix. Overall it was a pleasant stay and will stay again if the need arises.
2023 年 6 月入住 2 晚
LyonsInn 于 2023年06月20日 的回复
Thank you for your review. We will do our best to make your stay experience an awesome one. We change towels whenever our guest request them. Thank you.

10/10 超赞

Troy，Wichita

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Check in was easy the owner accommodated as he didn't have any two queen beds left and he upgraded us to the three beds in one room very spacious room comfortable beds air condition works great.
2023 年 6 月入住 1 晚
LyonsInn 于 2023年06月19日 的回复
Thank you for your review. We will continue our best to give you an awesome stay experience.

10/10 超赞

Jesse

2023 年 6 月入住 1 晚
LyonsInn 于 2023年06月15日 的回复
Thank you for your review. We will keep up to give you an awesome stay experience.

10/10 超赞

Orlando

商务旅客
满意：员工和服务，清洁度
Great stay will be back
2023 年 5 月入住 1 晚
LyonsInn 于 2023年05月31日 的回复
Thank you so much for your excellent review. We will keep give you an awesome stay experience.Have a great Summer!

8/10 还可以

Kim

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
I was pleased with our room, the cleanliness, and how spacious it was. They were doing renovations, and I look forward to seeing their progress on my next visit. The staff were very kind and courteous. My only complaint was about the noise outside our window, otherwise a good experience all around.
2023 年 5 月入住 2 晚
LyonsInn 于 2023年05月26日 的回复
Thank you so much for your review. We will do our best to make your stay an awesome experience.

8/10 还可以

Diana

满意：清洁度、员工和服务、住宿条件和设施
2023 年 5 月入住 1 晚
LyonsInn 于 2023年05月27日 的回复
Thank you for your review. We will make your stay an awesome experience next time you come.

10/10 超赞

Alice

2023 年 5 月入住 1 晚
LyonsInn 于 2023年06月12日 的回复
THANK YOU! We will do our best to give your stay experience an amazing one.

8/10 还可以

JAMES

满意：清洁度、员工和服务、住宿条件和设施
Except for persistent problems with the door "key" everything was fine.
2023 年 5 月入住 3 晚
LyonsInn 于 2023年05月20日 的回复
Thank you for your review. We will do our best to give our guest an awesome stay experience. Have a great Summer!

10/10 超赞

Holly

满意：员工和服务、住宿条件和设施、客房舒适度
2023 年 5 月入住 1 晚
LyonsInn 于 2023年05月20日 的回复
Thank you so much for your excellent review. We at Lyons Inn will continue to make your stay experience awesome and amazing.

8/10 还可以

Natasha

2023 年 5 月入住 1 晚
LyonsInn 于 2023年05月27日 的回复
Thank you for your review. We will make your stay an awesome experience next time you come.

10/10 超赞

Jennifer

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I had left something in the room when we left. They called me to let me know and when I said I was to far to come pick it up they said they would mail it back to me. This was above and beyond
2023 年 4 月入住 1 晚
LyonsInn 于 2023年05月1日 的回复
Thank you for your review. We will send you what you have left in your room.Your stay experience is what matter to us most.Have a great week.

4/10 很差

Rick

2023 年 4 月入住 1 晚
LyonsInn 于 2023年05月20日 的回复
We are always strive to give our guest a great stay experience. Thank you for your encouragement.

10/10 超赞

Amanda，West Point

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 4 月入住 1 晚
LyonsInn 于 2023年04月26日 的回复
Thank you so much for your review. We will continue to make your stay experience your best ever.

4/10 很差

真实旅客

与家人出行
不满意：员工和服务，清洁度
There was an old bar of soap in the shower. Expired chocolate milk in the fridge. Dirty towel hanging on bathroom door. About 10:45 pm someone using a card to come into the room. Luckily we had the chain on. When went to the door someone said "house keeping ". Then, "sorry wrong room." All of this occurred after the tv remote in the original room wasn't working properly, and we were moved to another room.
2023 年 3 月入住 2 晚
LyonsInn 于 2023年04月4日 的回复
Thank you for your review. We have a shortage of having good housekeeping and office help. We will make sure this incident never happen again.We hope you will come back to see how much we have improved to make your stay experience 10 out of 10.

2/10 糟糕

Colleen

商务旅客
不满意：员工和服务、住宿条件和设施、客房舒适度
2023 年 3 月入住 1 晚
LyonsInn 于 2023年04月1日 的回复
Thank you for your review. We will do better to make your stay experience 10 out of 10.Lyons Inn

10/10 超赞

Lisa

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Friendliest
Room was great. I like a softer bed, the friend I was with slept like a log. Staff was really friendly and helpful.
2023 年 3 月入住 3 晚
LyonsInn 于 2023年03月15日 的回复
We would ove to have you come back to us. Thank you so much for your review. We are so happy that you gave us an excellent rating. We will do our best to keep up the good work.

10/10 超赞

Vernon

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything was good
2023 年 2 月入住 1 晚
LyonsInn 于 2023年02月27日 的回复
Thank you so much for your excellent review.We will do our best to make your stay an awesome experience.Have a great day!Lyons Inn

4/10 很差

Scott

商务旅客
2023 年 2 月入住 1 晚
LyonsInn 于 2023年02月7日 的回复
We will do our best to make your stay experience great.Help us by giving more detail in how to improve your stay.Thank you.

6/10 一般

Shelby

满意：员工和服务
不满意：住宿条件和设施，清洁度
Disappointed
After reading the reviews I was very surprised and disappointed to see the bed sheets were dirty with sand. Fortunately I travel with a personal sleeping sack just for this reason.
2023 年 1 月入住 2 晚
LyonsInn 于 2023年01月17日 的回复
Thank you for your review. We will do our best to make your stay experience an awesome experience when you give us a chance.

8/10 还可以

Sherry

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 1 月入住 1 晚
LyonsInn 于 2023年03月8日 的回复
Thank you for your review. We will do more to make your stay an awesome experience.Best regards,

2/10 糟糕

Payton

8/10 还可以

Pam

2022 年 10 月入住 2 晚
LyonsInn 于 2022年11月1日 的回复
Thank you for your review. We will do our best to make your stay experience one of the best.

6/10 一般

Teresa

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Very clean and tidy. No breakfast, no coffee maker in rooms, and the beds were very hard.
2022 年 10 月入住 2 晚
LyonsInn 于 2022年11月1日 的回复
Many of our customers love to have Keurig coffee set up in the lobby. We will do our best to make your stay experience a great one.Thank you for your review.

2/10 糟糕

Tammy

不满意：员工和服务
2022 年 10 月入住 1 晚
LyonsInn 于 2022年10月31日 的回复
We will do our best to have your stay experience with us 10 out of 10. Thank you for your review.