Chennai M.Rm.Rm. Cultural Foundation Hotels

"I recently stayed at The Leela Palace Chennai, and while we faced several challenges during our stay, I would especially like to appreciate Duty Manager Arghya Sarkar. We had issues with the room, AC, and food service, which left us quite disappointed initially. However, when we met Mr. Arghya Sarkar, everything changed in terms of how we felt as guests. He was extremely polite, patient, and genuinely attentive. He took the time to listen carefully to our concerns without interruption and handled the situation with professionalism and empathy. In hospitality, problems can happen — but what truly matters is how they are handled. Mr. Sarkar’s calm demeanor, respectful communication, and sincere effort to make things right made a real difference to us. Because of people like him, we would still consider coming back to The Leela. Thank you, sir, for restoring our faith and for showing what true hospitality looks like🙏"

"Very clean property. Our room was very clean, large, and had a comfortable bed. The buffet breakfast was fresh and had a large variety of food items. Hotel staff gets 5 out of 5 - polite, professional, and very efficient. "

"Horrible experience. Music blasting from the room across from us whole night. Shirtless guests running across the lobby. Staff did not even accomodate our request "

"The reception desk staff could not have cared less if we were there, wouldn’t even make eye contact. The security guard outside was very pleasant. Very busy neighborhood, be careful not to get run down while walking."

"Air conditioning too cold,couldn’t adjust well temperature. Shower room was not clean enough "

"Great location as it is very central. The room amenities were good. The room itself on the 2nd floor was great. It was spacious and well presented This is my fourth stay here and Raintree did not disappoint us. "

"We booked a King bed for 3 nights. After a long day of travelling we arrived at the hotel around 11:30pm. We called the hotel a few hours earlier (around 7pm) to inform them that we are still coming and to confirm our reservation - they acknowledged. Once we arrived at our hotel the duty manager Amandeep Singh said the room is still no ready and to wait 20/25min for the room to be cleaned. That is completely unacceptable. The Front Office Manager Tamana Kaundal then advised that they can put us in a 2-bed bedroom instead and move us the next day - which would be a huge inconvenience as we had a busy day scheduled and would not want to repack our belongings to move to another room. Service was horrible and rooms were out dated. I will not be returning and would not advise anyone else to stay here either."

"Courteous staff, spotless room, fantastic breakfast and a very safe, quiet place. Great roof top pool and in house restaurants. Will definitely stay again. "

"The beds were really comfortable; the staff extremely polite and helpful. We needed extra towels which were delivered immediately. The deputy GM Vanitha introduced herself to arriving guests and made sure that the check in process was completed without any hitch, especially since we had two very jet lagged children with us. The food was a bit too spicy for our taste, but the breakfast spread was just amazing. The pool was clean and surrounding areas spotless; it was a pleasure to stay in Savera. Would definitely stay here again"