Singapore MacRitchie Nature Trail Hotels

"The service and staff were amazing and very helpful"

"The best and the most comfortable."

"Room was clean easy to check in. Staff were friendly. Hotel located on great location to reach any tourist attraction. Underground station was in the same building. It’s really convenience with all shops, bars, restaurant, self service laundry is 7 minutes walk in case anyone need to get clothes quick wash. Outdoor pool is more for relax than a proper swimming. During the time I stayed was a bit busy with family and kids so I only have drinks by the pool. Another good point is I can use shower facility by the pool before I left to airport as my flight was later at night. "

"Interesting architecture"

"One night stay and have visited before. Very nice rooms and quiet. Perfect after a long flight. Amenities on property are great. Highly recommend."

"Great breakfast, friendly staff, clean and comfortable "

"Hands down one of the best hotels I have stayed in. Very comfy bed and sparkling rooms. Walking distance to local market and some nice restaurants. Can’t recommend highly enough if you are in Singapore and looking for a real local experience and a place that feels home away from home."

"Brilliant hotel to relax in on our return home to Australia from USA. Great staff, super comfortable hotel. We will be back "

"This was my third stay at Novena and have had several stays at Cantonment and one at Owen House. I really like the brand and the value proposition. When I arrived the air conditioning was making a noise. I can live with a humming, but this was a squeaking. Maintenance came and said it was the motor. I spoke with reception (Azim) and he agreed to move me the next day. The situation was handled well and I was told to just leave my things and they would move everything including items in refrigerator. I will say that the last three rooms I've stayed in at Novena have had problems with the safe. A few months ago upon arriving the safe was locked and battery was dead. Maintenance replaced the battery. But it kept failing. They eventually gave me the key to use instead of a code. Then this visit, the first room (the one with the bad a/c) had a similar problem. Finally, the room I moved into for the remaider of my one month stay had a problem with the safe. Upon arrival it was closed, locked, and didn't work. Both maintenance and Jonothan couldn't open it. Jonothan provided a great work around by bringing me a second safe from reception! One annoyance is that there is only one bottle of body wash provided. So, this has to be taken continuously from sink to shower, or in my case, I just bought soap for the sink. This is quite ridiculous. Provide a small bottle for the bathroom sink - especially when sink is usualy not located in the physical bathroom, but just outside. "