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关于戈登马凯奎斯特旅馆的点评

4.5 out of 5
戈登马凯奎斯特旅馆
27 Gordon Street, Mackay, QLD

点评

9.0

非常棒

10 分 - 超赞。215 条好评，共有 327 条点评" "
8 分 - 还可以。76 条好评，共有 327 条点评" "
6 分 - 一般。18 条好评，共有 327 条点评" "
4 分 - 很差。14 条好评，共有 327 条点评" "
2 分 - 糟糕。4 条好评，共有 327 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.8/10

服务设施

9.0/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

katie

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Ibby 于 2024年04月23日 的回复
Hi Katie,Thank you for taking the time to review - it helps us to continually improve our guest's experience. Looking forward to your next stay with us.Kind regards, Ibby Saad - General Manager

10/10 超赞

Mark

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great short break. Pool area was amazing and a short walk to restaurants and shops.
2024 年 3 月入住 2 晚
Manager 于 2024年04月1日 的回复
Hi MarkThank you for your feedback, We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby Saad General Manager Quest Mackay on Gordon

10/10 超赞

Peter

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Managment 于 2024年02月27日 的回复
Hi Peter, thank you for your feedback, we are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby Saad General Manager Quest Mackay on Gordon

10/10 超赞

Ryan

2024 年 2 月入住 1 晚
Manager 于 2024年03月21日 的回复
Thank you for your feedback, We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby Saad General Manager Quest Mackay on Gordon

10/10 超赞

Trish

与配偶出行
满意：住宿条件和设施
Excellent
2024 年 2 月入住 1 晚
Manager 于 2024年02月18日 的回复
Hi TrishThank you for your feedback, We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby Saad General Manager Quest Mackay on Gordon

10/10 超赞

Samantha

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
Manager 于 2024年02月18日 的回复
Hi SamanthaThank you for your feedback, We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby Saad General Manager Quest Mackay on Gordon

8/10 还可以

Tracey

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
No room service
No Room Service as mentioned in the description, I only booked here as it said there was room service. Please update descriptions!
2024 年 1 月入住 2 晚
Manager 于 2024年01月24日 的回复
Hi TracyThank you for your feedback, Kind Regards Ibby Saad General Manager Quest Mackay on Gordon

10/10 超赞

Kristy

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Staff are awesome and recent updates to furniture and blinds excellent.
2024 年 1 月入住 17 晚
Manager 于 2024年01月24日 的回复
Hi KristyThank you for your feedback, We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby Saad General Manager Quest Mackay on Gordon

8/10 还可以

Anand

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great customer service. Comfortable and spacious rooms. Walking distance to cafes and restaurants
2024 年 1 月入住 5 晚
Manager 于 2024年01月17日 的回复
Hi AnandThank you for your feedback, We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby Saad General Manager Quest Mackay on Gordon

10/10 超赞

Gil Deniel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Manager 于 2024年01月17日 的回复
Hi Gil DanielThank you for your feedback, We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby Saad General Manager Quest Mackay on Gordon

10/10 超赞

Tumaru

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Manager 于 2024年01月17日 的回复
Hi TumaruThank you for your feedback, We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby Saad General Manager Quest Mackay on Gordon

10/10 超赞

Alessandra

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Manager 于 2024年01月8日 的回复
Hi AlessandraThank you for your feedback, We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby Saad General Manager Quest Mackay on Gordon

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very comfortable stay
Great staff on reception - the girls were really helpful. Comfortable bed, our room on 9th floor was good size and clean, with good facilities if you wanted to cook. Pool small but refreshing after a hot day. Location is good for nearby restaurants and coffee shops.
2023 年 12 月入住 3 晚
Manager 于 2024年01月8日 的回复
Thank you for your feedback, We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby Saad General Manager Quest Mackay on Gordon

10/10 超赞

Dennis

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Christmas Day storm
Christmas Day storm
2023 年 12 月入住 2 晚
Manager 于 2024年01月8日 的回复
Hi DennisThank you for your feedback, We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby Saad General Manager Quest Mackay on Gordon

10/10 超赞

Samantha

满意：清洁度、员工和服务、住宿条件和设施
Good.
Manager 于 2024年02月18日 的回复
Hi SamanthaThank you for your feedback, We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby Saad General Manager Quest Mackay on Gordon

10/10 超赞

Zdzislaw

2023 年 12 月入住 1 晚
Manager 于 2024年01月17日 的回复
Hi ZdzislawThank you for your feedback, We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby Saad General Manager Quest Mackay on Gordon

8/10 还可以

Tallak

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Manager 于 2024年01月8日 的回复
Hi TallakThank you for your feedback, We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby Saad General Manager Quest Mackay on Gordon

10/10 超赞

Troy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Manager 于 2024年01月8日 的回复
Hi TroyThank you for your feedback, We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby Saad General Manager Quest Mackay on Gordon

10/10 超赞

meghan

与家人及幼儿出行
满意：服务设施
Great location Room was big & clean Fast check in & out Underground parking Quite room Overall stay was great would stay again
2023 年 12 月入住 1 晚
Manager 于 2023年12月7日 的回复
Hi MeghanThank you for your feedback We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

10/10 超赞

Jan-Willem

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good hotel, good value for the room quality and features. Indoor parking, within walkable distance of major areas (<1 Km). Friendly staff and easy check-in.
2023 年 12 月入住 2 晚
Manager 于 2023年12月7日 的回复
Hi Jan-WillemThank you for your feedback We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

8/10 还可以

Veronica

与家人及幼儿出行
满意：服务设施，员工和服务
More air flow ..update cartains..not good views....but a great place to stay..pillows where great.
2023 年 11 月入住 1 晚
Manager 于 2023年12月4日 的回复
Hi VeronicaThank you for your feedback We are delighted that you have an enjoyable stay, Noted your comments regarding curtains , I'm pleased to advise will be replacing curtain in January 2024 we look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

10/10 超赞

Donna

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Well located supermarket and cafes easy walking distance Spacious apartment, good fit out. Attentive staff.
2023 年 11 月入住 3 晚
Manager 于 2023年11月14日 的回复
Hi DonnaThank you for your feedback We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

10/10 超赞

Matt

2023 年 11 月入住 1 晚
Manager 于 2023年12月4日 的回复
Hi MattThank you for your feedback We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

8/10 还可以

Bruce

满意：清洁度、员工和服务、住宿条件和设施
Nice room but needs a restaurant
2023 年 10 月入住 2 晚
Manager 于 2023年11月2日 的回复
Hi BruceThank you for your feedback We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

8/10 还可以

Nicola

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Mackay
Lovely to have the space to spread out & to be able to make breakfast when required! Mackay is very quiet after hours & at the weekend.
2023 年 10 月入住 4 晚
Manager 于 2023年11月1日 的回复
Hi NicolaThank you for your feedback We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

10/10 超赞

Nadia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Very comfortable had everything you need in self contained apartment.
2023 年 10 月入住 1 晚
Manager 于 2023年10月27日 的回复
Hi NadiaThank you for your feedback We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

10/10 超赞

Kelly

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
Manager 于 2023年10月27日 的回复
Hi KellyThank you for your feedback We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

10/10 超赞

Michelle

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚
Manager 于 2023年10月27日 的回复
Hi MichelleThank you for your feedback We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

8/10 还可以

Mark

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 3 晚
Manager 于 2023年10月27日 的回复
Hi MarkThank you for your feedback We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

8/10 还可以

George

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Normally on small motels/hotels I have stayed in they have more selection of your tea/coffee and they even have cookies. Just wondering why they don’t have them.
2023 年 9 月入住 2 晚
Manager 于 2023年10月27日 的回复
Hi GeorgeThank you for your feedback We are delighted that you have an enjoyable stay, we have noted your comments regarding cookies, we look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

8/10 还可以

Lincoln

满意：清洁度
Bit pricey for what you get but overall not to bad at all
2023 年 9 月入住 3 晚
Manager 于 2023年09月25日 的回复
Hi LinconThank you for your feedback We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

8/10 还可以

Mark

满意：清洁度、员工和服务、服务设施、住宿条件和设施
That you could get to bars and clubs by foot
2023 年 9 月入住 2 晚
Manager 于 2023年09月25日 的回复
Hi MarkThank you for your feedback We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

8/10 还可以

Amanda

满意：清洁度、员工和服务、住宿条件和设施
Close to Coles, chemist and dining options
2023 年 8 月入住 1 晚
Manager 于 2023年09月25日 的回复
Hi AmandaThank you for your feedback We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

4/10 很差

Kristina

不满意：员工和服务，清洁度
The room smelled and was not cleaned properly with makeup splatter from the previous guests on the tile in the bathroom. Front desk staff member was not friendly at all and would take awhile to even acknowledge we were standing at the desk while she was on the computer. Our room key stopped letting us in our room twice in the 36 hours we stayed there. Wouldn’t recommend this hotel.
Manager 于 2023年08月13日 的回复
Hi KristinaThank you for your feedbackWe regret that you have left us disappointed, I have called to offer a personal apology.I will certainly follow up and conduct a thorough review of your feedback.Kind RegardsIbby SaadGeneral ManagerQuest Mackay on Gordon

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 2 晚
Manager 于 2023年08月13日 的回复
Hi DavidThank you for your feedback We are delighted that you have an enjoyable stay , We look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

10/10 超赞

Lihong

满意：清洁度、员工和服务、住宿条件和设施
Friendly staff at check in and around hotel . Fantastic view from room. Will stay quest again when came to Mackey.
2023 年 8 月入住 1 晚
Manager 于 2023年08月13日 的回复
Hi LihongThank you for your feedback We are delighted that you have an enjoyable stay , We look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

8/10 还可以

Sharon

2023 年 8 月入住 2 晚
Manager 于 2023年09月25日 的回复
Hi SharonThank you for your feedback We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施
Really helpful staff who did a lot to support our stay
2023 年 8 月入住 4 晚
Manager 于 2023年08月13日 的回复
Hi DavidThank you for your feedback We are delighted that you have an enjoyable stay , We look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

10/10 超赞

John

满意：清洁度、员工和服务、服务设施、住宿条件和设施
We had a great stay the balcony was a bonus
2023 年 8 月入住 1 晚
Manager 于 2023年08月13日 的回复
Hi JohnThank you for your feedback We are delighted that you have an enjoyable stay , We look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

10/10 超赞

Paul

2023 年 7 月入住 1 晚
Manager 于 2023年11月2日 的回复
Hi PaulThank you for your feedback We are delighted that you have an enjoyable stay, we look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

4/10 很差

Peter

满意：住宿条件和设施，员工和服务
不满意：清洁度
Whoever was causing grossly excess noise from 12.30am to 2.30am in L5/5A should be black listed by Quest. I packed to leave then the noose stopped. In 45 years of travel I have never experienced anything like this.
2023 年 7 月入住 1 晚
Manager 于 2023年07月31日 的回复
Hi PeterThank you for your feedback Noted your comments, We look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

10/10 超赞

Matt

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Excellent friendly staff and a secure parking area was a bonus. Room was clean and well-kept and in great condition.
2023 年 7 月入住 1 晚
Manager 于 2023年07月31日 的回复
Hi MattThank you for your feedback We are delighted that you have an enjoyable stay, We look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

10/10 超赞

Leah

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic
Staff were super friendly and helpful. Great location
2023 年 7 月入住 3 晚
Manager 于 2023年07月31日 的回复
Hi LeahThank you for your feedback We are delighted that you have an enjoyable stay, We look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

6/10 一般

Vicki

与配偶出行
不满意：员工和服务
Be careful when booking because not all studio rooms have a kitchenette as described. Very disappointing when prepared to make meals in room and unable. Had to wash up crockery and cutlery in bathroom sink.
2023 年 7 月入住 2 晚
Manager 于 2023年07月31日 的回复
Hi VickyThank you for your feedback, Sorry for any inconvenience, We look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon Vicki

10/10 超赞

Anthony

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚
Manager 于 2023年07月31日 的回复
Hi AnthonyThank you for your feedback We are delighted that you have an enjoyable stay, We look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

10/10 超赞

Merissa

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Would highly recommend
2023 年 7 月入住 1 晚
Manager 于 2023年07月11日 的回复
Hi Merissa Thank you for your feedback We are delighted that you have an enjoyable stay. We look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

10/10 超赞

Brandon

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Callen is awesome at his job! Great customer service.
2023 年 6 月入住 2 晚
Manager 于 2023年07月11日 的回复
Hi BrendonThank you for your feedback We are delighted that you found Callan providing exceptional service. We look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

10/10 超赞

David

满意：清洁度、员工和服务、住宿条件和设施
Quick walk to town. Comfy beds
2023 年 7 月入住 1 晚
Manager 于 2023年07月11日 的回复
Hi DavidThank you for your feedback We are delighted that you have an enjoyable stay. We look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

10/10 超赞

Rebecca

2023 年 7 月入住 1 晚
Manager 于 2023年07月31日 的回复
Hi RebeccaThank you for your feedback We are delighted that you have an enjoyable stay, We look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon

10/10 超赞

Trish

2023 年 7 月入住 1 晚
Manager 于 2023年07月11日 的回复
Hi TrishThank you for your feedback We are delighted that you have an enjoyable stay. We look forward to your next visit Kind Regards Ibby saad General Manager Quest Mackay on Gordon