Xalapa Macuiltepetl Ecological Park Hotels

"Nice area and staffs are nice."

"Es una excelente opción para descansa la recámara es amplia un lugar muy tranquilo muy limpio con todos sus servicios excelente lugar ya es la 4 vez que me hospedo en este lugar "

"This was the worst room ever! It smelled like methane!! We didn’t even shower. It was that bad. "

"It is a great option and the facilities are in a good condition except the TV remote control or AC not working properly; I believe it is because they don’t change the batteries. "

"I cannot say enough of this small jewel in Xalapa. Great boutique hotel . Great staff! Safe area to walk and exercise. Amazing food! Just one minor drawback is the pillows, a little bit too hard for my taste, but don’t forget to ask for a change. This is not a hotel for people with wheelchairs, since there is a lot of steps."

"Clean rooms "

"Mildew stains in several walls of the bathroom and around the faucet. One towel that must be returned to the front desk upon checking out. Only one outlet inconveniently located in the farthest corner of the room. Highly recommended food, by staff, was less than mediocre. Staff was not shown how to operate the credit card terminal. Well ... there you have it."

"Yes"

"Not a good costumer service very rough "