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View all photos for Studio

Flat-screen TV

Studio

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Studio, City View

City view

Comfort Studio, City View

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment

In-room safe, desk, laptop workspace, soundproofing

Standard Apartment

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Superior Apartment

Living room

Superior Apartment

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms

Living room

Family Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Heating
Kitchen
Mini-fridge
Flat-screen TV
2 bedrooms
Private bathroom
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Sofa Bed
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Frequently asked questions

Is CIELO Madrid Studios pet-friendly?

No, pets are not allowed at this property.

How much is parking at CIELO Madrid Studios?

Self-parking is available for EUR 12 per day.

What time is check-in at CIELO Madrid Studios?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at CIELO Madrid Studios?

Checkout is at 11:00 AM.

Where is CIELO Madrid Studios located?

Located in Carabanchel, this aparthotel is 0.6 mi (0.9 km) from Palacio Vistalegre and within 3 miles (5 km) of Plaza Mayor and Royal Palace of Madrid. Puerta del Sol is 2.9 mi (4.7 km) away. Oporto Station is 6 minutes by foot and Vista Alegre Station is 9 minutes.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.4

Property conditions & facilities
Rating 10 - Excellent. 219 out of 360 reviews
Rating 8 - Good. 94 out of 360 reviews
Rating 6 - Okay. 31 out of 360 reviews
Rating 4 - Poor. 6 out of 360 reviews
Rating 2 - Terrible. 10 out of 360 reviews

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, communication
Fantastic experience! Great guidance for self check-in. Clean and stylish rooms. Bedroom with very comfortable large bed.
Stayed 1 night in Jan 2026

10/10 Excellent

Otmane

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a great stay even for few hours. We got there late and we had to leave early for our flight but everything was in order. Clean, easy access and the welcome kit. I’d definitely come stay there next time I’m in Madrid. Thank you
Stayed 1 night in Dec 2025

10/10 Excellent

Cruskaya

Liked: Cleanliness, property conditions & facilities, communication
Excellent property, clean, well design and spacious rooms
Stayed 4 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, room comfort
Good hotel for our family stay. 10 min walk to metro and then 30 mins on metro to zoo and city centre. Hotel is clean and modern and digital check in works well. Room was spacious enough with modern shower, TV and kitchen area. Only negative was we were not told about pre booking parking so arrived to no spaces and had to park in more expensive parking a few streets over. General area is a ok and supermarket is 5 mins walk
Stayed 3 nights in Oct 2025

2/10 Terrible

Marezel

Liked: Cleanliness, room comfort, communication
I like Cielo Madrid because it’s clean, spacious room , beautiful rooftop .easy communication with staff even they don’t have a front desk in person. It is 1 block from Metro station. Though it’s not in the center of Madrid but it is very accessible with train and bus. If I come back to Madrid I definitely stay here.
Stayed 3 nights in Aug 2025

8/10 Good

Hector

Liked: Cleanliness, property conditions & facilities, communication
The hotel was excellent and comfortable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean apartment. Quiet part of town.
Stayed 1 night in Mar 2025

10/10 Excellent

Phuc

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall, i enjoyed my stay in Madrid. The hotel/studio was at a good location for me to get around the city and to my next destination.
Stayed 3 nights in Jan 2025

10/10 Excellent

Luke

Liked: Cleanliness, property conditions & facilities
Very nice hotel. Easy check in. Rooms were lovely!
Stayed 1 night in Jun 2024

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable
Stayed 1 night in Jan 2025

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay with 2 teens, plenty of room everything was well taken care of in the unit.
Stayed 1 night in Jul 2024

10/10 Excellent

Carolina

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing stay with children. With the convenience of a large grocery store 4 min walk.
Stayed 1 night in Jun 2024

10/10 Excellent

Hassan

Liked: Cleanliness, property conditions & facilities, communication
Everything like new, and clean
Stayed 7 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Centrally located
Stayed 5 nights in Jun 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, room comfort, communication
The room was clean and nice but there was no daily cleaning and we had to go get clean towels from a locker.
Stayed 5 nights in Apr 2025

8/10 Good

Nicholus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall the property itself was as described - fit our family well as we had 5 people. Property was clean and maintained. Parking was right across the street - very easy and convenient. Used as a hub for us to make day trips to surrounding cities.
Stayed 3 nights in Apr 2024

6/10 Okay

Ana

Better than we thought it would be.

Last minute booking. Didn’t know what to expect, but would say exceeded expectations really. Not in the greatest of areas, but within easy reach of the centre with a metro station within 10 mins walk. Tidy, modern rooms, friendly staff.
Stayed 5 nights in Mar 2024

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities, communication
The hotel was perfect for what we needed. It was clean but our room smelled like someone had smoked in it and it was cleaned, but there was some residual smell. Other than that it was great! A few minute walk to the subway station, a bakery and several small restaurants even closer than the subway station. The staff was very friendly and the hotel felt secure as the front door to the building was locked behind your hotel room key as well.
Stayed 5 nights in Nov 2023

6/10 Okay

Rodney

Liked: Property conditions & facilities
Cielo Madrid studios is a 3 star choice. The reception hours are limited so if you get there after hours, the staff will give you a code for the door. It is then up to you to electronically check in and be given your room card. We were initially confused about the process but then found the language tab to get the English version. We stayed 3 days and did not get room service. Would have been nice to get a change of towel. Not sure if this was a point we missed with having to put a sign on the door to do so but couldn’t find anything in the room. The rooms are clean and modern. Bathroom small but functional albeit the fan that continually turned on when you moved. This is not an upmarket area of Madrid. It is marketed as the SOHO of Madrid. We found some gorgeous places to eat about 5 mins away which weren’t the Hungry Jacks or commercial choices. Really good food with attentive staff.
Stayed 4 nights in Jun 2025

6/10 Okay

Yi

Liked: Cleanliness
Disliked: Communication
Check in was inconvenient as there is no reception, and the check in machine has a bug that I filled out info twice before it gave me the room key. The unit is clean and modern, albeit tiny. There is no condiments or cooking oil if you are planning to use the kitchen. It is good for single or double occupancy but too small for a family.
Stayed 2 nights in May 2024

4/10 Poor

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property but FALSE ADVERTISING on Location. Address on booking website shows a Very Central location of Puerta del Sol, the main plaza in Madrid, not the case. This apartment is located WAY southwest of the city. The apartment itself was excellent, very modern and clean. Except for the broken elevator for 2 days. The location has a Subway 7 mins away(Oporto) but DEFINITELY not Puerta del Sol. You're given the exact address 45 mins before 2 pm check in :(
Stayed 3 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Communication

Mixed feeling - Self service that needs a lil more

Property was clean, looked well maintained, provided the basics in the room however it lacked information and support you would need to know when travelling. It is all self serve and they had no checkin or help desk. Our room was meant to be assigned 24hrs prior but ours was assigned a couple hours before we were arriving, if you didnt have wifi, you wouldnt be able to access instructions to get into your room. We had no information on how to get towel and supplies replaced in the room while there. No info on where to go if you need help/if you need your card replaced etc. Self service is great and you randomly run into one of the staff in the mornings but if u dont run into them, you dont know where to get stuff.
Stayed 4 nights in Mar 2025

8/10 Good

Douglas

Liked: Cleanliness, room comfort, communication
The hotel is very nice and modern. It was comfortable and clean. It was conveniently located a short distance from a Metro station. Entrance was via a door code given to you earlier in the day and a code was provided to acquire the room key from a machine. You’re required to authorize 100 euros on your credit card as a deposit against any damage to the room. No money was actually withdrawn from my account. They had lockers to store luggage if needed that required a coin, which was returned when you opened it with the key. Fortunately when we checked in there was someone at the desk to help me in my jet-lagged state to get the room key and deal with the luggage lockers. The two employees we dealt with were very helpful, but often there was no one there.
Stayed 1 night in Apr 2024

8/10 Good

Deerasinghe Arachchige G S

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very easy check-in and check-out policy. Everything is self service, and since we arrived quite late, we just let the team know through the contact number they provided (very fast responses too). We wanted to leave our bags in the very convenient lockers by the lobby after checking out, and they provided us with a new access code to get back in the building. Room was nice and spacious, though the bed was not as big as what we expected. We went off-season, so it was pretty quiet despite being on the ground floor right next to the street. We were warned in advance that we were being given a wheelchair-accessible room (just the way it turned out, not that we needed this) where the shower area was not fully complete in the realised design. It was quite difficult to keep the water from getting everywhere, but this may be one of the issues they're working on fixing.
Stayed 3 nights in Feb 2024

10/10 Excellent

Steven

Liked: Cleanliness, room comfort

Great Hotel Among Locals

For those of you who want a room in the center of it all, this is not the place for you, but it was perfect for us because we like living among the locals and o not mind a short subway ride. I highly recommend CIELO Madrid Studios. The hotel is in a local blue-collar neighborhood with a terrific selection of restaurants, supermarkets, bars, barbershops, nail salons and friendly people. We stayed in the Cuzco room which comes with a kitchenette, ample closet space, a microwave, safe (albeit tiny) couch and comfortable bed. The only correction I would add is better check-in communication. We did NOT receive instructions twenty-four hours in advance as advertised and that made us uneasy. We were lucky enough to be allowed in by a guest and during our six-hour wait was able to use the rear area to work and relax as that area had desks, a bathroom and storage lockers. The hotel is absolutely stringent about prohibiting early check-ins so when we left early we made a point of communicating that we left at 7:00 am and recommended that our room be cleaned first so as to allow an early check-in for a subsequent guest. The hotel should consider allowing early arriving guests entrance to the first floor while they are waiting. All that said, this hotel will be first on our list for our future flights to Madrid.
Stayed 7 nights in Jan 2024