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Hostal Royal Cruz

3.0 star property
Madrid's city life unfolds outside, while inside travelers find a snack bar with local flavors and staff ready to help plan the perfect urban adventure.

Choose dates to view prices

Hostal Royal Cruz sits in the heart of Madrid, welcoming travelers with a daily manager's reception. Guests connect to WiFi throughout, grab coffee or tea in the lobby, and get insider tips from staff who know exactly which tours showcase the city's best sights.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Twin Room, Ensuite

Premium bedding, in-room safe, soundproofing, free WiFi

Family Twin Room, Ensuite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Digital channels
  • 130 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Balcony

Premium bedding, in-room safe, soundproofing, free WiFi

Double Room, Balcony

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • City view
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Private Bathroom

Premium bedding, in-room safe, soundproofing, free WiFi

Standard Double Room, Private Bathroom

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Digital channels
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Private Bathroom

Premium bedding, in-room safe, soundproofing, free WiFi

Standard Twin Room, Private Bathroom

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Digital channels
  • 118 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Twin Room, Ensuite

Premium bedding, in-room safe, soundproofing, free WiFi

Premium Twin Room, Ensuite

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Digital channels
  • 118 sq ft
  • Sleeps 3
  • 2 Single Beds
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About the area

Located in Madrid Centro neighbourhood, Hostal Royal Cruz is connected to a shopping centre. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Visit our Madrid travel guide
Map
Calle de la Cruz, 26 - 3 Derecha, Madrid, Madrid, 28012

What's nearby

  • 0_56888998
    Plaza de Santa Ana
    2 min walk - 0.2 km
  • Puerta del Sol which includes a city and a fountain
    Puerta del Sol
    2 min walk - 0.2 km
  • Plaza Mayor which includes a square or plaza, heritage architecture and a statue or sculpture
    Plaza Mayor
    6 min walk - 0.6 km
  • Gran Via showing landscape views, a city and street scenes
    Gran Via
    6 min walk - 0.6 km
  • Royal Palace of Madrid
    Royal Palace of Madrid
    11 min walk - 1.0 km

Getting around

  • Sol Station
    4 min walk
  • Madrid Recoletos Station
    18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    21 min drive

Restaurants

  • Maestro Churrero
    1 min walk
  • Matador
    1 min walk
  • Bodegas Melibea
    1 min walk
  • Pez Tortilla
    1 min walk
  • Té Kurotaki
    1 min walk

About this property

Hostal Royal Cruz

Hostal near Puerta del Sol
A short walk from Plaza Mayor and Gran Via, Hostal Royal Cruz provides a free daily manager's reception, a snack bar/deli and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A round-trip airport shuttle (surcharge), tour/ticket information and a lift
  • Coffee/tea in reception, smoke-free property and luggage storage
  • A front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hostal Royal Cruz have thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with digital channels
  • Heating and daily housekeeping

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night.
Cots (infant beds) are available for EUR 10.0 per night

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 30 per person
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties

Property is also known as

Hostel Royal Cruz
Hostal Royal Cruz Hostal
Hostal Royal Cruz Madrid
Hostal Royal Cruz Hostal Madrid

Frequently asked questions

Is Hostal Royal Cruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hostal Royal Cruz?

Hostal Royal Cruz doesn't offer parking.

What time is check-in at Hostal Royal Cruz?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hostal Royal Cruz?

Checkout is at 11:00 AM.

Does Hostal Royal Cruz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per person applies.

Where is Hostal Royal Cruz located?

Located in Madrid Centro, this hostal is within a 5-minute walk of Plaza de Santa Ana and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Sol Station and Tirso de Molina Station are within a 5-minute walk.

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Reviews

Hostal Royal Cruz Reviews

9.2

Wonderful

9.8

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 194 out of 300 reviews
Rating 8 - Good. 89 out of 300 reviews
Rating 6 - Okay. 13 out of 300 reviews
Rating 4 - Poor. 3 out of 300 reviews
Rating 2 - Terrible. 1 out of 300 reviews

Reviews

10/10 Excellent

William

Liked: Amenities, property conditions & facilities
Enjoyed our stay Staff was wonderful Great location
Stayed 3 nights in May 2025

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are very clean, facilities. Staff are nice
Stayed 1 night in Oct 2025

8/10 Good

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located in central Madrid - all local sites walkable. Area around hotel is a little seedy, but not bad - there are a lot worse areas in Madrid. There is a great variety of restaurants and bars in the area.
Stayed 3 nights in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hostel in a central location. AC wasn’t operating for the last 2 nights.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Room and everywhere else was spotless.
Stayed 1 night in Oct 2025

10/10 Excellent

lourdes

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are totally renovated, clean. Staff courteous and willing to help with questions or directions. Help call for taxi. Hostel was in center of madrid. Easy walk to main places and museums. Would recommend 👌
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Squeaky clean,ship shape hostel room with private bathroom proved perfect for our quick stay in Madrid. Has everything you need in small space. Very helpful and friendly staff went to great lengths to make us comfortable. Neighborhood has sights and sounds and tons of cafes but simple quiet and clean haven upstairs.
Stayed 1 night in Oct 2025

10/10 Excellent

Corbin

Liked: Cleanliness, amenities, property conditions & facilities
Cosy stay in the heart of Madrid. Rooms were as expected, clean and quiet.
Stayed 6 nights in Jun 2025

10/10 Excellent

Dov

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay at a great location. At the very center of Madrid and very quiet (I had an internal room). Close to everything.| The room was great, looks new, clean and well maintained. Staff is great and friendly. There is a central dining area with courtesy water and snacks. The small thing that I would improve is that they give tiny bags of soap and shampoo, which is a bit of a hassle to deal with (on my last night they forgot to put new ones), instead of having a refillable bottle as in most places today.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and really good condition of the accommodation with heat cleanliness
Stayed 7 nights in Jan 2025

10/10 Excellent

pei

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Friendly staff, convenient location!
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location. Excellent value. Extremely helpful and accommodating staff. Very pleased with our stay. A big thank you to Rosa and Luca for making us feel so welcome.
Stayed 2 nights in Jun 2025

10/10 Excellent

Steve Lee

Liked: Cleanliness, amenities, property conditions & facilities
Spotlessly clean room with everything you need. In the heart of the City with underground parking a block away. Very happy with my stay here.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, clean, efficient rooms in the center of Madrid. Close to transit, or walk to most major sites. The staff are really helpful and kind!
Stayed 2 nights in May 2024

10/10 Excellent

Oana

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the property. The facilities and the staff were amazing, very friendly when we arrived and the property was easy to locate. It was
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Amenities, property conditions & facilities
Excellent staff
Stayed 2 nights in Sep 2023

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic, the room was super clean, and the staff were fantastic!! Thank you Maria! You made us feel at home here
Stayed 1 night in May 2024

10/10 Excellent

Judyvette

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for getting around downtown Madrid. Easy access to Sol subway station. Lots of food and drink options. Staff are very kind. Hostel is absolutely spotless! Would highly recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central, basic, very clean

While it was small and basic, the room was very cozy and quiet, and we slept amazingly well. All was new, all was clean. Service in the reception was efficient and nice. Location is as central as it gets. You basically get down and you're just in the center of Madrid. Great experience.
Stayed 1 night in Apr 2024

10/10 Excellent

MARCIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room had a great space with a private bathroom. Friendly staff and free snacks, coffee, water was a plus. It did not disappoint us even though it’s a “Hostal” we felt like it was a small hotel the whole time. A little confusing to find at first, it’s located in the same building as other hostels but we figured it out pretty quickly. Very safe!!! Great food options near us, walkable to almost anywhere. Definitely recommend
Stayed 3 nights in Feb 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay for a few nights. Don’t be “scared” by the fact that there are a few hostels in the same building or even on the same floor. This one is quiet, clean, with 24/7 desk service and a great team taking care of all your needs. I’ve been in smaller rooms at 4 star hotels. Nice bathroom too with good water pressure. Also, it’s quite surprising and lovely to have always free water, milk, tea and pastries available in the kitchen. And you can’t beat the location which is basically walking distance or a short subway ride from most iconic places and museums in Madrid.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small. The bed very comfortable. You are on a main street with bars across the street & cars driving by all night. This building is four Hostel's on all the floors. They do have an elevator however when we arrived to check in it was out of order & had to haul the luggage up to the third floor. It was working by the time we returned from our evening out. This was perfect for our last night in Madrid.
Stayed 1 night in Oct 2024

10/10 Excellent

Mhairi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Near Sol station and plaza. Lots of restaurants, shopping and sightseeing all within 15 ‘mins walk. lovely private room with a balcony. Kitchen area with coffee machine and microwave to make own food. Very clean. Terrific friendly staff. Really glad I chose this hotel. Will definitely stay again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay, right in the heart of Madrid. The concierge was so congenial despite the language barrier. Highly recommend!
Stayed 3 nights in Sep 2025