A great hotel in Central Madrid. Excellent staff- helpful, friendly and responsive. I highly recommend this hotel.
Tony
2024 年 4 月入住 4 晚
8/10 还可以
Dave
2024年04月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel central to most attractions.
Dave
2024 年 4 月入住 3 晚
2/10 糟糕
jorge
与家人出行
2024年04月25日
不满意:清洁度、员工和服务、住宿条件和设施
Food really bad rooms not worth for what you oay for
jorge
2024 年 3 月入住 4 晚
10/10 超赞
Mauricio
与配偶出行
2024年04月23日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy buen servicio al cliente , escuchan las necesidades y buscan solucionar
Mauricio
2024 年 4 月入住 5 晚
6/10 一般
eliadys
与配偶出行
2024年04月23日
满意:清洁度
Room temperature was musty had to call constantly to get the air going only to find out the last day the room ac has a sensor that knows when you’re in the or out of the room to turn off or on. Restaurants closed early and no room service after 11pm. Over all it was convenient to stay here very centric but the hotel itself was alright considering it’s “known for Cristiano Ronaldo” could’ve been better
eliadys
2024 年 4 月入住 4 晚
10/10 超赞
Darren
与配偶出行, 团体旅客
2024年04月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic location in the heart of Gran Via. The property oozed class and quality, and the staff were magnificent.
Darren
2024 年 4 月入住 2 晚
4/10 很差
Ernesto
与家人出行
2024年04月19日
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
The best of this hotel is its location and that it is clean. Unfortunately there is too much traffic to take the elevators (I had to wait like 10min more than once), mainly beacuse of the rooftop. But the worse part is the AC system they have with sensors, when you go out of the room it turns off sutomatically, and when you get back in it goes on again but it takes 45 min to start cooling; evertime i´d come bakc i´d be sweating so much in the room, I had to keep the room´s door to open to get the room to a better temperature because the hallways were cooler.
Ernesto
2024 年 4 月入住 2 晚
10/10 超赞
August
与家人出行
2024年04月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location, Staff, Cleanliness, Rooftop Bar, breakfast, the door people, comfort of bed. Cant say enough about this hotel. Highly recommend!!
August
2024 年 4 月入住 3 晚
4/10 很差
Ernesto
团体旅客
2024年04月16日
满意:清洁度
不满意:住宿条件和设施,服务设施
I would not recommend this hotel at all; the only 2 good things are the location and that it is clean. The AC has a sensor which only works when yopu are in the room, so when you come back it is so hot and it takes forever to cool, I was literally sweating every time I would come back to the room until 45-50 minutos after that it starts to cool. Tha eleveator is a problem, it takes forever when you call, mainly beacuse there is a rooftop and there is a lot of traffic (there should be an elevator exclusive for guests). Also there is a foreign guy at the main door who is very rude.
Ernesto
2024 年 4 月入住 1 晚
8/10 还可以
Raquel
与家人出行
2024年04月15日
满意:清洁度、员工和服务、住宿条件和设施
It was good but a bit overated and overpriced, and the rooftop was closed during our stay. Nevertheless, the nicest staff ever.