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"The room was very clean, the staff always helpful."

"服務人員非常友好"

"很方便的酒店，泳池在5樓面向繁華的街道和Maya shopping mall, 很特別。酒店職員很友善，因入住當晚是為先生慶生，酒店特意佈置房間和準備小蛋糕，令先生十分驚喜。另外把check out時間延遲2小時，十分貼心。"

"Breakfast is very good!"

"Disappointing Stay at Mövenpick Chiang Mai – Not Worth the Brand Our Monday–Saturday stay was underwhelming from the start. No early check-in or late check-out was available, and our first room in Block C felt damp, old, and poorly maintained. The air conditioning was extremely loud, the bathroom looked untouched for years, and there were stains and grime that made the room feel dirty—far below Mövenpick standards. After complaining, the night manager agreed to move us, but only the next day and without any refund, credit, or gesture of goodwill. The new room in Block A was better—still just “okay,” but at least acceptable since our booking was non-refundable. We were told Block B is similar to Block C, which says enough about the overall condition. If you stay here, avoid non-refundable rates and insist on Block A regardless of room grade, as the “grades” seem to refer more to layout than quality. For what we paid, we could have stayed at a much nicer hotel in Nimman at the same category. It was also obvious that tour groups were placed in Blocks B and C, making those areas feel like lower-tier accommodations. Overall, this stay was disappointing, uncomfortable, and not worthy of the Mövenpick name. "

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"Clean, good good service"

"早餐美味、服務親切！"

"the staff are very helpful and polite. Fabulous location, in the centre of the old city. In Chiang Mai, you could only take bolt or grab to travel. The traveling expenses were vety cheap. Good scenic views in the national park, especially those waterfalls scattered around. A tranquil journey which was so relaxing."