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关于木头城堡旅馆的点评

2 out of 5
木头城堡旅馆
3695 Soco Rd. (Hwy. #19), Maggie Valley, NC

点评

7.6

还可以

10 分 - 超赞。136 条好评，共有 422 条点评" "
8 分 - 还可以。156 条好评，共有 422 条点评" "
6 分 - 一般。68 条好评，共有 422 条点评" "
4 分 - 很差。28 条好评，共有 422 条点评" "
2 分 - 糟糕。34 条好评，共有 422 条点评" "

8.0/10

清洁度

8.2/10

员工和服务

7.0/10

服务设施

7.2/10

住宿条件和设施

7.4/10

环保

点评

6/10 一般

真实旅客

满意：员工和服务
不满意：住宿条件和设施，服务设施
2019 年 8 月入住 1 晚

10/10 超赞

Aracely

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚

6/10 一般

Jim

与家人出行
2023 年 12 月入住 1 晚

8/10 还可以

Kota

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Owners are real nice and helpful. Rooms are clean and smell good. Pet friendly which is great! Right off Main Street
2023 年 12 月入住 1 晚

2/10 糟糕

Juanita

不满意：清洁度、员工和服务、住宿条件和设施
I booked a room for my elderly, disabled mother, who needed some respite. She was rudely told she can't have the room because she didn't have the card with her. I am her Power of Attorney because she cannot tend to a lot of her personal affairs anymore; not only that, but the reservation had my phone number in the event the hotel had issues. I was not called. She had to drive back over a mountain road, in the dark, through snow flurries. If the gentleman had not been so intent on denying her access and just picked up the phone to call me this could have been avoided. Very disappointed
2023 年 12 月入住 2 晚

6/10 一般

JOSHUA

2023 年 12 月入住 1 晚

8/10 还可以

LUKE

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Was great
2023 年 11 月入住 1 晚

4/10 很差

Misty

2023 年 11 月入住 1 晚

10/10 超赞

Roy

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy check in
2023 年 11 月入住 1 晚

8/10 还可以

Teresa

2023 年 11 月入住 1 晚

8/10 还可以

Emily

2023 年 11 月入住 1 晚

8/10 还可以

Timothy

带宠物出行, 与配偶出行
满意：员工和服务，清洁度
This is an older motel that was clean, comfortable and allowed our dog. The door didn’t seal well so the cold air was coming in. We added an extra blanket and we’re fine. The owner couldn’t fix the door immediately and offered to switch rooms. We declined as it was warming up. I would stay there again.
2023 年 11 月入住 3 晚

8/10 还可以

John

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Towels were clean but a littlle thread bare. Sheets had some stanes
2023 年 10 月入住 2 晚

10/10 超赞

OMAYRA

满意：清洁度、员工和服务、住宿条件和设施
Clean spacious room. Staff very accommodating
2023 年 10 月入住 3 晚

6/10 一般

Karen

满意：客房舒适度，清洁度
You had to leave dirty towels outside the door in order to get clean ones left. Trash cans were never emptied. Had to ask for bathroom supplies.
2023 年 10 月入住 3 晚

8/10 还可以

roy

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 2 晚

8/10 还可以

Kathleen M

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Motel is older, we asked for and received an updated room. Bathroom was very tiny and shower head was too low. However, room was very clean - Staff was personable and helpful. Lobby was not very welcoming- but maybe they are in process of redoing??
2023 年 10 月入住 3 晚

2/10 糟糕

Michelle

满意：住宿条件和设施，员工和服务
不满意：清洁度
2023 年 10 月入住 1 晚

8/10 还可以

Troy

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Super Cute Maggie Valley Motel
Totally cute motel that we have stayed at before and will totally stay at again! Super clean, remodeled, they allowed our lab and we’re friendly. ONLY negative I have is the pillows were horrible, but simple fix… bring your own!
2023 年 10 月入住 2 晚

10/10 超赞

Brandon

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We have stayed here several times and it is always clean and the owners and staff are nice and it is around the central point of Maggie valley.
2023 年 10 月入住 1 晚

8/10 还可以

James

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 2 晚

10/10 超赞

Linda

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great little place to stay, nothing fancy but we loved it.
2023 年 10 月入住 2 晚

10/10 超赞

MELISSA

满意：清洁度、员工和服务、住宿条件和设施
2023 年 10 月入住 1 晚

10/10 超赞

Dustin

与配偶出行
Great place to stay
2023 年 9 月入住 2 晚

8/10 还可以

Frank

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 2 晚

8/10 还可以

Johnny

团体旅客
满意：清洁度、员工和服务、客房舒适度
2023 年 8 月入住 4 晚

10/10 超赞

David，Hendersonville

与家人出行
满意：服务设施
Nice area
2023 年 8 月入住 1 晚

10/10 超赞

Robin

与配偶出行
满意：服务设施
Quiet and very family friendly
2023 年 8 月入住 2 晚

10/10 超赞

Donnie

2023 年 8 月入住 1 晚

8/10 还可以

Stacey

带宠物出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was clean, convenient to the things I wanted to do, and I love that it was pet friendly.
2023 年 8 月入住 2 晚

10/10 超赞

DAVID

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

8/10 还可以

Nicholas

满意：住宿条件和设施，清洁度
2023 年 7 月入住 3 晚

8/10 还可以

John

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施
Nice views, pool, convenient location
2023 年 7 月入住 3 晚

10/10 超赞

Ray

满意：清洁度、员工和服务、住宿条件和设施
The view was amazing
2023 年 7 月入住 5 晚

6/10 一般

Danielle

商务旅客
满意：员工和服务
不满意：住宿条件和设施
2023 年 7 月入住 2 晚

10/10 超赞

Sherry

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Family Friendly
Very pleasant staff, their children were around but kind and respectful to guest. I like the family atmosphere. Someone has a green thumb they had the prettiest flower garden that welcomes you at the office. Not super updated but clean and comfortable. We'll return.
2023 年 6 月入住 3 晚

10/10 超赞

Donna

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
I was happy to get a room. I had all I needed. The only issue was people smoked outside my room and the fumes came in through cracks in the door. Small insects were also drawn to the light and flew in through cracks and when door was opened as the light was close to my door. Room 215 if I remember right. Thank you.
2023 年 6 月入住 3 晚

10/10 超赞

Fatima

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 2 晚

10/10 超赞

Kimberely

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 4 晚

6/10 一般

Dennis

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 5 月入住 2 晚

8/10 还可以

Amanda，Honeapath

2023 年 4 月入住 2 晚

8/10 还可以

George

2023 年 3 月入住 1 晚

4/10 很差

Julia

不满意：清洁度、服务设施、住宿条件和设施
2023 年 3 月入住 2 晚

10/10 超赞

Tj

2023 年 2 月入住 1 晚

8/10 还可以

Jacob

商务旅客
满意：服务设施，清洁度
Front door was really drafty and let a lot of cold air in. Room was in nice shape besides the draft from the front door. Had to wait outside to get checked in.
2023 年 2 月入住 1 晚

2/10 糟糕

Alister

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
They sold my card information
2023 年 2 月入住 2 晚

2/10 糟糕

Alexander

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Not good at all
Horrible! The hotel has no front desk. Kinda creepy. I reserved through hotels .com and the pics were not accurate from the room I was given. Also the room had no thermostat and was hot. We couldn’t control the AC. We checked in and left to our house an hour later cause there’s no way we could of stayed there. Oh and the TV wasn’t working!
2022 年 12 月入住 1 晚

8/10 还可以

Sandra

满意：清洁度、员工和服务、住宿条件和设施

8/10 还可以

Emma

满意：清洁度、员工和服务、服务设施
Decent

2/10 糟糕

Trinity

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 12 月入住 7 晚