Brisbane Maiala Hotels

"Clean room, In room Laundry and great views...."

"Great location"

"Had a great stay here on Level 54. View was amazing. Make sure you book breakfast a day in advance, as they don't tell you this upon check in. We unfortunately missed out but ended up at the Stamford Grand instead for a locals special of $26pp. "

"We waited 30 min to check in. Only one receptionist on and she was sorting out their booking problem. The room was comfortable and equipped. The bathroom drains need to be cleaned as the room was smelly. There was no ice tray and could do with a coffee table to make it more comfortable."

"Parking was free and easy. Room was adequate for my needs for the night. Room was very clean. TV, worked well and milk provided for coffee/tea etc. Good, cheap clean accommodation."

"We didn't attend the breakfast "

"The location was perfect. In the heart of Brisbane, so close to transport. The hotel was located in a quiet area a few blocks away from local shops and restaurants with amazing news of Brisbane The hotel was clean, comfy and well maintained. The room was spotless, with fresh amenities and a wonderful size room. The staff at the hotel were amazing and very professional"

"The room did not reflect the pictures used in the advertising. The furniture is very old and dated, including the blinds, carpets, couch and bathroom. In particular the shower grout had mould, and the bath was brown from aging with the enamel coming off. The shower heads are very low ( I am 165cm and only just fit - my husband did not). After complaining I could not bath my child in the bath we were moved to another room which was worse. The room was not clean, finding very visible dust on shelves and glassware and even someone's old food items high on a shelf. The fridge was broken and the TV volume did not work. Management were lovely, however could not fix the issues. They acknowledged the hotel was "old and dated". They tried their best to compensate with a bathmat to cover the enamel issues, free hot chocolates and car parking and even organising a treasure hunt for the kids. I am grateful to staff for trying, however for my children's first experience in a hotel I found it disappointing the pictures did not reflect the correct state of the rooms. A lot of maintenance is required to bring the hotel up to standard."

"Everything was amazing. Breakfast,accommodation & how welcoming the staff were towards us will bring us back."