「First, we brought three large pieces luggage for this long trip. The hotel offered us a room on the sixth floor without helping us carry our luggage or even telling us how to go to the sixth floor. The highest floor the elevator could reach was the fourth floor, so we had to carry our luggage a long way up to the sixth floor using the stairs, and the next day, down to the first floor as well.
Second, I’m a VIP member of Hotels.com, and the website clearly stated that this hotel would provide VIP...
「Perfect location for walkability to shops, dining, waterfront, and entertainment. Clean, quaint, and well kept. Great views of bay. Spacious with many amenities. Can get a bit warm during day with afternoon sun but overall comfortable and box fan helped to pull in outside air. Zacharias was very pleasant and had many suggestions for both food and entertainment. 」
「Great location. Close to the freeways and the shuttle for Muir Woods. Also clean and spacious rooms. Parking very convenient, right outside the door. 」
「Very friendly reception and staffs. Comfortable bed in the room. The atmosphere when happy hour is excellent with good apple cider going with wine. I would love to stay here again when visiting San Francisco.」
