Los Angeles Main Street Santa Monica Hotels

"At check on n asked if there was a coffee maker and steamer in room and if not could we get them. Desk guy didn’t know if the room had them. They did not. Bar service, we ordered 2 beers pool-side, they a QR code, an hour later they still hadn’t come so we had to go back to the bar and could see the order on their screen, they said noted it. Got our beers and had to pay auto gratuity for NO service. Same with coffee. This is a hi-priced hotel with terrible guest service. Everything had fees and gratuities with no service delivered. The valets were hardworking but there were not enough of them. Come on management! Not worth the price."

"Parking was good and reasonably priced. "

"Everything about my experience at the Hilton in Santa Monica was comfortable and a pleasant."

"Clean room and bathroom. Very good breakfast. The staff was nice!"

"Great location but very old property. No amenity selection in rooms so brig. Your own lotion, shampoo, etc. Mattress and pillows were terrible. Can’t say we will ever book here again. The adjoining coffee shop was fantastic!!"

"We had a great welcome at Hotel Casa del Mar—the entrance staff were all very nice and set a good first impression. The room was clean and comfortable. There was a bit of noise from outside, but not a deal breaker for us. One part that didn’t feel great was the restaurant experience. The front staff wasn’t very welcoming, and when I asked for a dessert menu, I was told it’s a dining restaurant and we’d need to order a full meal to sit there. Otherwise, we could sit in the lobby and order dessert. It came across a bit judgmental and honestly felt rude. Another thing that caught me off guard was the $60 per night resort fee. I didn’t notice it during booking and only realized it at check-in when reading through the amenities. It felt a bit hidden, and I can see how others might miss it and be surprised later. Amenities are nice overall, but many of them require going to their sister property, Shutters on the Beach (like bike rentals or weekend yoga). I personally expected more of these to be available on-site instead of having to go to another hotel. Overall, we had a good stay, but there were a few things here and there that were surprising, and the restaurant interaction definitely left a negative impression."

"Very clean"

"Perfect location, clean and comfortable rooms"

"The room was clean.The front desk was very nice and helpful. My husband enjoyed the kitchenette. We had a good stay.. we will comeback again soon.. and we will recommend this place to our friends and family.."