室内游泳池,3 室外游泳池,10:00 至 19:00 开放, 池畔遮阳伞, 日光浴躺椅

关于金普顿艾斯拉马洛卡,IHG集团酒店的点评

5 out of 5
金普顿艾斯拉马洛卡,IHG集团酒店
Avinguda del Golf, 37, Calvia, Mallorca

点评

10

绝佳

10 分 - 超赞。10 条好评,共有 11 条点评" "
8 分 - 还可以。1 条好评,共有 11 条点评" "
6 分 - 一般。0 条好评,共有 11 条点评" "
4 分 - 很差。0 条好评,共有 11 条点评" "
2 分 - 糟糕。0 条好评,共有 11 条点评" "

9.8/10

清洁度

9.2/10

员工和服务

9.2/10

服务设施

9.6/10

住宿条件和设施

9.6/10

环保

点评

10/10 超赞

Ashley

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect spa break, hotel and gardens are beautiful. Staff, service, rooms and restaurants all excellent. Limited options in surrounding area but hotel makes up for it.
2024 年 5 月入住 4 晚

10/10 超赞

Liheng

2023 年 12 月入住 9 晚
Simone 于 2024年01月9日 的回复
Dear Liheng,Thank you for taking the time to rate us with 5 stars it means the world to us!We are delighted to see that you enjoyed your time with us in our sunny Mallorca.We hope to see you anytime soon.Kind regards,Simone SignorittiNight Manager

10/10 超赞

Wonho

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
한식이 준비되어있는 호텔
후기가 별로 없어서 걱정했는데 한국인이라면 꼭 가보시길 추천드립니다. 시설이나 서비스가 매우 좋고 총괄 쉐프님이 한국에서 12년정도 살다 오셔서 한국어가 매우 유창합니다. 더불어 레스토랑 디너 메뉴가 한식과 일식으로 구성되어있습니다. 여행 중 한식이 먹고싶었는데 덕분에 마요르카에서 육회비빔밥을 먹을 수 있었습니다.
2023 年 11 月入住 2 晚
Simone 于 2023年12月6日 的回复
Dear Wonho,Thank you for taking the time to rate us with a 10!We are delighted to see that you enjoyed your time with us and appreciated our Asian cuisine. We hope to see you anytime soon in our sunny Mallorca.Kind regards,Simone SignorittiNight Manager

10/10 超赞

Zakah

2023 年 11 月入住 2 晚
Simone 于 2023年11月22日 的回复
Dear Zakah,Thank you for taking the time to rate us.We are delighted to see that you enjoyed your stay and we hope to see you soon.Kind regards.Simone SignorittiNight Manager

10/10 超赞

Brent

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful Property
We were traveling around Mallorca and wanted to be out of the city but closer to the beach. This hotel was wonderful!! They were very attentive to us and made sure our stay was exceptional. Our room was amazing and the food was great!! The breakfast was one of the best we have had in Spain. Overall just an amazing stay!
2023 年 11 月入住 2 晚
Simone 于 2023年11月10日 的回复
Dear Brent,Thank you so much for taking the time to write us such a nice review, it means a lot to us.We are delighted to hear that you enjoyed your time with us and we hope to see you soon in our sanctuary of calm.Kind regards,Simone SignorittiNight Manager

10/10 超赞

Sebastian

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Das Hotel ist in einem modernen, neuwertigen und luxuriösen Zustand. Die Lage ist sehr ruhig und sicher. Die stylische Aussenanlage sowie der Spabereich sind top gepflegt. Das Personal ist zuvorkommend, sehr nett und gut geschult im Hotelierbereich.
2023 年 10 月入住 4 晚
Emma Blanck 于 2023年10月13日 的回复
Lieber Sebastian,Vielen Dank für Ihren Besuch und für die Bewertung mit 5 Sternen.Wir freuen uns, dass Sie unsere Einrichtungen, unsere Lage, unseren stilvollen Außenbereich und das Spa, und den aufmerksamen Service unserer Mitarbeiter genossen haben!Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Emma BlanckAssistentin der Geschäftsleitung

10/10 超赞

Thomas,Tamm

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
- very stylish resort in a quiet environment - luxurious and spacious rooms - excellent food and service
2023 年 9 月入住 7 晚
Júlia Mota - Front Office Manager 于 2023年09月19日 的回复
Dear Thomas,Thank you very much for taking the time to leave us such a kind review. We can’t wait to welcome you back!We hope to welcoming you back very soon.Warm Regards,Júlia MotaFront Office Manager

10/10 超赞

Thomas

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing property with lovely staff.
2023 年 9 月入住 6 晚
Simone 于 2023年11月7日 的回复
Dear Thomas,Thank you for taking the time to rate us with such a positive feedback.We are delighted to see that you enjoyed your stay and we hope to see you soon.Kind regards,SimoneNight Manager

8/10 还可以

Reema

与配偶出行
满意:住宿条件和设施,清洁度
Cons: Not enough vegetarian options, all food and drinks were expensive, nothing to do near the resort so car is necessary, staff did not do anything to make us feel special for our stay during our honeymoon. Pros: clean, looks new, music/dj at night, spa on site which is also very expensive, good variety of options for breakfast but same menu every day
2023 年 7 月入住 5 晚
Júlia Mota - Front Office Manager 于 2023年08月14日 的回复
Dear Reema,I would like to take this opportunity to thank you for choosing Kimpton Aysla Mallorca for your last visit to the island and for taking the time to leave us a review.We're delighted to hear that you appreciated the cleanliness of our resort, its fresh appearance, our nightly music/DJ entertainment, and the breakfast options.However, we feel very sad to read that we fell short of expectations regarding the vegetarian options on our menu. We'll certainly consider this as we evaluate our menu selections. Also, we missed your special occasion, which make us sad since is not the service we normally provide to our guests... We really love special occasions, however we sincere apologize that this one was not acknowledged by our team.Once again, thank you for sharing your feedback. We hope to have the opportunity to welcome you back, ensuring a more perfect and memorable experience in the future.Warm regards,

10/10 超赞

Paul

满意:清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 3 晚
Simone 于 2023年08月3日 的回复
Dear Paul,Thank you for taking the time to give us such a good rate.We hope to have you back soon!Kind regards,SimoneNight Manager

10/10 超赞

Ralph Oscar

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Sehr schönes neu gebautes 5* Hotel. Viele Designermöbel (insbesondere Stühle) welche nett anzusehen, aber völlig unbequem sind. Ansprechende Weinkarte, welche preislich aber sehr übersäuert. Dennoch gerne wieder!
2023 年 6 月入住 2 晚
Mónica Bonnin 于 2023年06月12日 的回复
Sehr geehrter Herr Ralph Oscar, vielen Dank, dass Sie sich die Zeit genommen haben, uns über Ihre Erfahrungen im Kimpton Aysla Mallorca zu erzählen.Bitte beachten Sie, dass Ihr Feedback für uns extrem wertvoll ist. Wir nutzen Feedback wie Ihres, um kontinuierlich Änderungen an unserer Marke vorzunehmen und das Erlebnis für den Gast zu verbessern. Wir hoffen, dass Sie uns die Möglichkeit geben, Sie in der Zukunft wieder begrüssen zu dürfen.Nochmals vielen Dank, dass Sie Kimpton gewählt haben!Mit freundlichen Grüßen,Mónica BonninGuest Experience Supervisor