Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
On the check out day morning 8:30, I phoned the representative of your office asking for a later check out with a reason that we have had 5 Parent-Teacher conference meeting on the zoom before 2pm that day. The reason we changed our mind to stay later in 603 Snow Creek is that we were afraid of the poor situation of internet on our way back to home. We stayed there for 5 nights, and we are only asking for a later checkout which is normally permitted by any hotels in this world most probably, at least with our experience, we have never been refused when we had been in a situation of necessities. Yet in your accommodation, we were been refused given the circumstances that the whole resort seems like a low occupancy. Don't take me wrong that it's just not so much visitors here, so we are trying to stay longer! We had to go to some place like Starbucks to have our online meetings. Finally, we have to reschedule 2 of the meetings and did them in a different time of the that day, and one of the main meetings was for somehow reason not be connected successfully! It usually takes about 5 minutes for us to get back home from Mammoth, but that day it takes us much longer than usual. Of case we will definitely not be willing to book with Snow Creek again, actually we have booked with another accommodation for our 12/20's skiing trip! And I hope your manager who refused our request could be of some kind of customer relations repentance, not only be justified as he is carrying out some so called regulations!