“The staff at the desk seemed genuinely glad to see us arrive and check in. She made her best effort to accommodate changes I requested at the last minute. Further, installing a second television in the apartment on our arrival when I inquired for it, as we had thought there was one. The premises was quiet, well heated, well furnished. There was plenty of space in our (2bed 2bath). We had plenty of kitchen items, towels, spare blankets and pillows. The linen seemed well laundered, fresh smelling,……