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关于马尼拉机场公寓酒店的点评

3.5 out of 5
马尼拉机场公寓酒店
Dona Soledad Ave. Extension, Better Living, Parañaque, Manila

点评

6.0
10 分 - 超赞。23 条好评，共有 231 条点评" "
8 分 - 还可以。76 条好评，共有 231 条点评" "
6 分 - 一般。57 条好评，共有 231 条点评" "
4 分 - 很差。35 条好评，共有 231 条点评" "
2 分 - 糟糕。40 条好评，共有 231 条点评" "

6.4/10

清洁度

6.0/10

员工和服务

4.2/10

服务设施

6.2/10

住宿条件和设施

点评

6/10 一般

真实旅客

2017 年 8 月入住 2 晚

8/10 还可以

allen，北京

转机不错的选择
离机场近，酒店在小区里。环境还可以，有露天泳池。

6/10 一般

家庭出游，中国

位置很好
酒店距离机场比较近 位置应该在马尼拉一家高档小区内，但是房间设施太一般 床比较小 而且没被子 过度一晚可以接受

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Riza 于 2013年12月14日 的回复
Thank you for your comment and you visit. Pls come again. management Chateau Elysee

8/10 还可以

kimu，日本

满意：清洁度
値段が安くて空港からも近く部屋も普通に泊まるには問題なくて良かったけどエレベーターは少しくるのが遅めで2個あるエレベーターだかたいはんは1個しか動いていないのでちょっと不便あと時間によっては乗っている人がいっぱいいるので1回乗れない場合がある、近くにコンビニがあるが買い物するお店などはちょっと分かりにくいので自分的には微妙だった。
2019 年 12 月入住 3 晚
thess 于 2020年01月23日 的回复
Thank you for your stay, sorry for the maintenance of the elevator its the building management that plan it.

8/10 还可以

philippe

满意：员工和服务
Appartements moyens
propreté moyenne, le plus c'est la piscine bien que payante (150p), bon pour passer une nuit en attendant l'avion
2019 年 7 月入住 1 晚

2/10 糟糕

真实旅客

与家人出行, 与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Don’t waste your time at this dump
2019 年 7 月入住 1 晚

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
Nothing, disgusting and dirty, unfriendly owners, cockroaches, stains on the sheets, stains on the roof, poop in the cabinets. We complained and they still kept giving us horrible rooms. We decided to leave the lady had the nerve to ask for the 100 PHP for early check in!!! And then phoned my fiancé COMPLAINING about our other review on the other site we booked on!! Little do they know we are getting our money back and hope it comes out of their pockets! Disgusting how they can treat people like this and sleep at night!
2019 年 7 月入住 1 晚
janson 于 2019年07月24日 的回复
hi ma'am, this is to clarify that we did not get money from you for Early check In. We accommodate you around 11AM for FREE. we just consider the time. thank you

4/10 很差

osamu

不满意：员工和服务、住宿条件和设施、客房舒适度
グラブタクシーあっての？？？
建物はきれいですね。周りの調理の匂いが立ち込めて不快でした。 一番ネックなのは、場所ですね。渋滞が頻繁にあり、抜け道もなくタクシーはつかまらない。グラブタクシーを使えたら便利です。
2019 年 5 月入住 10 晚

10/10 超赞

Zoilynne

满意：员工和服务、住宿条件和设施、客房舒适度
2019 年 6 月入住 2 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
cerca del aeropuerto
El hotel se encuentra relativamente cerca del aeropuerto y aunque no dispone de recepción como tal, solamente al avisarles vinieron a recogernos. Las habitaciones y baños limpios y cómodos. Volvería.
2019 年 5 月入住 1 晚

2/10 糟糕

真实旅客

不满意：服务设施，员工和服务
2019 年 4 月入住 4 晚
janson 于 2019年05月3日 的回复
Dear Guest, Good Day! your feedback is very important to us. May i ask the basis of the rating you gave to us? so we can do some improvement on our services. We will value your suggestions and recommendation. Thank you, Janson unit owner

2/10 糟糕

María Esperanza

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
No lo recomiendo ni a mi peor enemigo.
Muy mal trato del los empleados, llegamos tarde al Chekin y nos habían alquilado la habitación.Alojamiento muy decepcionante y ambiente muy frío y hostil.
2019 年 4 月入住 1 晚

4/10 很差

真实旅客

2019 年 3 月入住 8 晚

8/10 还可以

Pino

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 3 月入住 2 晚

10/10 超赞

真实旅客

商务旅客
满意：清洁度、服务设施、住宿条件和设施
5star resort experience great value for hard earned money
2019 年 3 月入住 1 晚

4/10 很差

Göran

不满意：清洁度、住宿条件和设施、客房舒适度
Varning.
Hade mycket högre förväntningar. Tycker privat ägda rum skulle strykas i utbudet. Vi hade bokat premium rum för tre personer med balkong och wifi. Det fanns ingen balkong så fick byta rum. Det nya rummet hade ingen wifi. Men det var skitigt o äkligt man förväntar sig att det ska finnas sängkläder och toapapper koppar glas osv till tre personer. Kackerlackor var det gott om också. Låt er inte luras av det vackra yttre stället ligger i ett taskigt läge långt till allt och trafiken är fruktansvärd överallt. Hotel personnalen var hjälpsam men det är dom som ansvarar för dessa kondo/lägenheter.
2019 年 3 月入住 2 晚

10/10 超赞

Kathrina Anne

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 3 月入住 2 晚

6/10 一般

Noreen

Don't expect much
There was no microwave when it's said there is, aircon is not cool enough, few cable channels to watch, at the adds said free pool for 2 but it was not, at the adds said with balcony but was not, at adds said 2 rooms but it was just studio type. Over all it was clean had friendly guards and staff. I think since it was cheap price you don't expect what was exactly said at the offer accomudation package on the apps or at hotel.com
2019 年 2 月入住 3 晚

8/10 还可以

Honey

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Recharged overnight
Room was conducive for resting
2019 年 2 月入住 1 晚
Chateau-elysee 于 2019年02月12日 的回复
Thank you for staying with us, and your feedback

10/10 超赞

Florian

满意：员工和服务、住宿条件和设施、客房舒适度
2019 年 1 月入住 1 晚
Chateau-Elysee 于 2019年02月12日 的回复
Thank you Florian for visiting us hope to see you again.

8/10 还可以

Kemal

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 1 月入住 1 晚
Property Manager 于 2019年01月15日 的回复
Thank you very much for your stay and feedback

8/10 还可以

Lucky

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 1 月入住 1 晚
Property Manager 于 2019年01月15日 的回复
Thanks you very much for your feedback.

10/10 超赞

真实旅客

2018 年 12 月入住 3 晚
property manager 于 2019年01月15日 的回复
Thanks you very much for your stay and feedback.

2/10 糟糕

真实旅客

团体旅客
满意：住宿条件和设施，清洁度
不满意：员工和服务
It was too far from everything. The worst part was that the pool cannot be used on the weekends and there is a per person charge to use the pool
2018 年 12 月入住 1 晚
Property manager 于 2019年01月17日 的回复
Dear Guest, Nothing is to far here only traffic is the problem all over the metro manila area. The rules of the pool are clear stated in the terms and conditions before your book. sorry to hear your not satisfied.

6/10 一般

真实旅客

满意：住宿条件和设施
The first timer
We're expecting that we will be able to use your wifi since we don't have signal to use cellular data on our mobile phone but it turns out that it's not working we can't load FB and youtube. We are not also advise that there will no toothbrush and toothpaste to be provided since we're not able to buy one. Maybe you can also include slippers on package but other than that everything is fine.
2018 年 12 月入住 1 晚
Property Manager 于 2019年01月15日 的回复
Dear Guest, Internet in Metro Manila is sometimes good and often poor its out off our control that is why we give it for Free. We are not a hotel but apartment rental so we do not provide slipper toothpaste toothbrush ect because for the booking fee little over 10 dollars there is no room to provide that. But we have a store at the gate 24/7 there you can buy all you need for your connivance.

2/10 糟糕

真实旅客

2018 年 12 月入住 2 晚
Chateau-elysee 于 2019年02月12日 的回复
Thank you for your feedback

4/10 很差

真实旅客

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
2018 年 12 月入住 2 晚

2/10 糟糕

Carmel

与配偶出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff where terrible and the property wasn’t that great expensive parking . They never listen too you when you have told them that your car is too big. They waste a lot of time taliking to each other instead of checking people into the property . The aircon doesn’t work well as they put a cupboard i for you of it to lock the flow
2018 年 12 月入住 2 晚

4/10 很差

Edwin J.

Dirty place and AC not working
The bathroom is very dirty, utensils are dirty, bed bugs and cockroaches seen in the place. The cleaners don’t have any sufficient tools to clean the place. The sink in the bathroom and the toilet bowl are clogged. AC don’t work well. I don’t think the owner check the place after the cleaners done.
2018 年 9 月入住 4 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 8 月入住 1 晚
Riza 于 2018年09月27日 的回复
Thank you for visiting us.

4/10 很差

真实旅客

满意：员工和服务
不满意：客房舒适度，清洁度
Well I will list the pros and cons Pros: nice staff, close to the airport and the outdoors of the complex is nice. Cons: Roaches in the room everywhere. Had to leave and stay with friends could be in a place like that. So if your want to be near the airport and don’t mind Roaches it’s the place for you.
2018 年 8 月入住 2 晚
riza 于 2018年09月1日 的回复
Thanks for your visit, altough we have weekly pest control, It can happen that roaches been seen addressing this to the staff would result in immidiate action.

10/10 超赞

Noreen，Tokyo

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice pool area
Kinds enjoyed their stay... the poll area was great.
2017 年 5 月入住 1 晚
Riza 于 2018年08月30日 的回复
Thanks for your visit hope to see you again

4/10 很差

Craig，Birmingham, UK

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very dirty room! Condoms left in drawers, and lots of dust over top of wardrobe. The bed was disgustingly filthy. I think the mattress contained more DNA than a human! Also, it did have sky tv in the room, but wasn’t subscribed to any channels, so you couldn’t actually watch anything. The location isn’t good either as there isn’t anything worth walking to within the vicinity. The AC was totally inefficient and really needed cleaning. Do not stay here!!
2018 年 6 月入住 3 晚

4/10 很差

Anna Marie

不满意：住宿条件和设施，员工和服务
Worst accommodation
Worst stay. I asked to be transferred to 3rms. 1st rm the rm only has personal fridge, t.v. place on the wall is as small as an I-pod which is not what the pictures shows and the sofa sheet has stains 2nd rm, the dining table has only 1 chair and the t.v. is quite big but 1/4 of it is grayed out. Talked over the phone with a staff and it seems they don't want to be responsible for those mess and put the blame to previous guest. And asked me to just cancel the booking. Wow! Told the lady I know the rules are. Had asked to be transferred to the 3rd rm and tried to relax. Just stayed at the room even for dinner though not the original plan.
2018 年 5 月入住 1 晚

2/10 糟糕

Ize，Singapore

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Terrible location and place to stay
Will definitely not recommend this place to anyone. We are only using fan -not even an aircon and at night there were many cockroaches. The room is not clean and the utensils is dirty. We had feedback to the owner but they just ignore us. Terrible experience, will not comeback again.
2018 年 5 月入住 5 晚

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place overall
2016 年 1 月入住 1 晚

10/10 超赞

William

满意：清洁度、员工和服务、客房舒适度
Recommended
Only one night but the place was very good recommende
2018 年 5 月入住 1 晚

6/10 一般

kwaneun

不满意：员工和服务，清洁度
외관보단 내실에 충실하라 샤토여~
위치는 공항과 가까운 곳으로 생각하고 예약했으나~교통체증으로 가까운거리는 아니였다... 도착했을때 스텝들은 친절하게 맞이해 주어 좋았다. 수영장도 괜찮고. 저녁타임 줌바댄스도 좋았다. 그러나 이틀 후 그곳에서 벗어나야만 했다 왜냐면 시내 나가기도 불편하고(동네가 외진곳인지 택시잡기 힘들고 주변에 크게 할일이 없다) 시내에서 들어갈려하니 교통체증이 심해 택시요금이 많이 나온다. 욕실 기본 서비스 용품도 부족하고. 싱크대에선 바퀴벌레들이 호시탐탐 나를 반긴다~~ㅠㅠ 에어컨 소음은 예상대로 컸다. 편안한 숙박을 위해선 룸 컨디션을 잘해아리고 숙박하시길~~~~! 결국 난 남은 하루의 숙박을 포기하고 시내 호텔로 옮겼다~~ㅎㅎ

8/10 还可以

Stuart

满意：清洁度
It has Wi-Fi it was close to the airport and has a
It’s not fancy , I only paid 20 , and I was catching a plane back home , it’s close to the air port , But the roads are so small that it easily gets packed with traffic so you need to take into consideration , I wasn’t looking for anything fancy I just need a place to rest my head and have Wi-Fi ? And for that , it serve my needs

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
aircond blowing hot air
plate have chip eletric fan to noisy no body to talk about the condo
2018 年 3 月入住 4 晚

6/10 一般

DEMETRIO

Read everything carefully
Beware of no free parking and feeds on all amenities

6/10 一般

kaidog，北九州市

不满意：客房舒适度
空港に近いホテル？
空港に近いと聞いて予約したのですが、渋滞が激しく飛行機に乗り遅れそうになった。 毎日大渋滞し、時間の予定がつかめない。
2018 年 2 月入住 1 晚

2/10 糟糕

Matthew

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Don't ever stay
Worst place ever full of cockroaches staff were horrible
2018 年 1 月入住 2 晚

6/10 一般

jeff

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good for the money
Second time i stay here it is very reasonably priced and it it really nice .
2017 年 12 月入住 1 晚
riza 于 2017年12月30日 的回复
Thank you for your visit nice to support you

8/10 还可以

Benjamin，St marys wv

满意：客房舒适度，员工和服务
Would love to cone back.
From the start the staff was very nice and the room was just right for the two of us. Really loved it there and wouldn't mind coming back. The only thing I would improve would be better supply of toilet paper.
2017 年 11 月入住 8 晚
riza 于 2017年12月30日 的回复
thanks you for having you at my apartment you where so kind

2/10 糟糕

Ana，chateau hotel Elysee-Seine . dona soledad bicutan

不满意：清洁度、住宿条件和设施、客房舒适度
Posted-site wrong info. It's Co.ndo not hotel
booking a hotel,but its a condo.too hot, too many mosquitos,have cackroaches, linens ,?toiletries are limited , pools you have to pay per head, parking you have to pay every day charge. What was posted in your site is not what you gonna get. No AC on hallways, elevator too hot. Unexpected exoerience , uncomfortable to stay, Unrecommendable. Phils. is too humid they should have a centralized AC ON.requesting to give my payment 1/2 fee. Bec. Of wrong info.i'n booking a hotel not condo.Got rashes on mosquito bites , got sick bec. Of the room temp. Not able to go bwork for 2 weeks bec. If the rashes.
2017 年 11 月入住 7 晚

4/10 很差

Jocelyn

不满意：客房舒适度，住宿条件和设施
Aircon was not cold enough Found out better rate in the same community
2017 年 11 月入住 2 晚

10/10 超赞

nelson

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
a nice place and lot of parking for the guest.
the place is commendatory for family vacation because of the amenities of the resort.
2017 年 10 月入住 1 晚

2/10 糟糕

Aristotle

不满意：清洁度、员工和服务、客房舒适度
Awful, worst and can't get help from hotel.com
I called prior to our arrival and made arrangement to be pick up at the airport. When we got there, room wasn't ready and the desk doesn't have a clue about our arrival. Somebody was sleeping in the room that they put us in. Bed wasn't made and the lady who was sleeping there just handed us a bed sheet. Her hair was everywhere in the sofa and on the sheets. We where so tired and my mom was coming from a 21 hrs flight. So inspite all of the unpreparedness, we went to bed. After an hour when there was a ring on the door. I answer the door and they wanted to move us on the 4th floor. We were tired, we don't have the energy to move our luggages and it was 6 in the morning and mind you my mom just got off of from a 21 hrs flight and she is old. So we decided to leave the place and looked for another accomodation. I asked for a refund but still they charge us for 1 night. I called hotels.com but they are no help at all. They seem to side with the place not the wronged customer. The hotels.com agents that i spoke with doesn't seem to speak and understand english that good. And your website tool free numbers doesn't work. The last agent i spoke with ( sounds like a spanish speaking lady) told me she will call me on my cellphone as the line was not clear, 4 days later never heard anything from her, hotels.com or from the accomodation. Good job guys!!! NOT!!!
2017 年 9 月入住 3 晚