顶层房, 无烟房 (Penthouse Suite Double) | 客房景观

关于马尼拉城市花园套房酒店的点评

3 out of 5
马尼拉城市花园套房酒店
1158 A. Mabini St. Ermita, Manila, Manila

点评

8.2

很好

10 分 - 超赞。417 条好评,共有 999 条点评" "
8 分 - 还可以。368 条好评,共有 999 条点评" "
6 分 - 一般。138 条好评,共有 999 条点评" "
4 分 - 很差。36 条好评,共有 999 条点评" "
2 分 - 糟糕。40 条好评,共有 999 条点评" "

8.4/10

清洁度

8.6/10

员工和服务

8.0/10

服务设施

8.0/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

NAN HUI

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good feeling
2022 年 11 月入住 2 晚
Cecil Zschalig-General Manager 于 2022年11月19日 的回复
Dear Nan Hui,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

10/10 超赞

CHENG YEH

2022 年 4 月入住 1 晚
Cecil Zschalig- General Manager 于 2022年04月15日 的回复
Dear Cheng Yeh, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for you our guests. I let my staff know about your appreciation of their service and send their thanks and regards to you as well. Again we thank you for staying with us and we are looking forward to welcoming you back soon. Best Regards,

6/10 一般

Tsz Chung

与家人出行
满意:员工和服务
設備不齊全!
冇棉花棒冇梳、枕頭被濕氣太重好似乾吾透,睡拖就只得一對;廁紙質素差!叉電位置不足只有一個在洗手間內;好唔方便!
2020 年 1 月入住 4 晚
Cecil Zschalig- General Manager 于 2020年01月31日 的回复
Dear Guest, Greetings from City garden Suites! Thank you for sharing your comments! We are very happy to know that you always have a fantastic stay in our hotel. The rest of the team would also like to thank for all the positive feedback. Rest assured that we will continue to serve our valued guest like you with the highest degree of satisfaction. Thank you again and we are looking forward to welcoming you back on your next stay! Sincerely,

10/10 超赞

WEI-EN

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 3 晚
Cecil Zschalig- General Manager 于 2020年01月23日 的回复
Dear Wei-En, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for you our guest. Rest assured that your positive comments will be shared to the rest of our team. Likewise on your next visit please do not hesitate to inform us so that we can block your room preference though still it’s depending on the room category of your reservation. We really appreciate you choosing to stay in our hotel and we are looking forward in welcoming you back soon. Best Regards,

10/10 超赞

NAN HUI

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
GOOD STAYING
2019 年 8 月入住 2 晚
Cecil Zschalig- General Manager 于 2019年08月9日 的回复
Dear Nan Hui, Greetings from City Garden Suites! Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for you our guest. Rest assured that your positive comments will be shared We really appreciate you choosing to stay in our hotel and we are looking forward in welcoming you back soon. Best Regards,

10/10 超赞

SHENG FONG

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
第二次住宿
這已經是我第二次的住宿了,很喜歡 臨時請櫃台換雙人床也幸運的立刻為我們服務,還有免費早餐,大推
2019 年 4 月入住 1 晚
Cecil Zschalig-General Manager 于 2019年05月21日 的回复
Dear Sheng Fong, Greetings from City Garden Suites! Thank you for your feedback about your recent stay with us! We are working hard in providing the best and service and facilities for you our guest. Your positive comments are really helping us to be better. See to it that your comments will be shared to the rest of our team. On behalf of City Garden Suites. Team, we thank you again and we are very excited to welcome you back soon. Sincerely,

10/10 超赞

NAN HUI

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Service good!
Service good, will be stay again when go Manila in next time
2018 年 10 月入住 2 晚
GM 于 2018年10月17日 的回复
Dear NAN HUI, Happy to know that we have exceeded your expectations. Thank you for sharing your review. We are looking forward to welcoming you back, SIncerely, Glory Leteracion General Manager

10/10 超赞

真实旅客

2018 年 7 月入住 6 晚
GM 于 2018年08月15日 的回复
Dear Valued Guest, Thank you for the the 5-star rating! We really appreciate your feedback. Glad to know that we have exceeded your expectations. We are looking forward to welcoming you back. Sincerely, Glory Leteracion General Manager

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 6 月入住 3 晚
GM 于 2018年06月24日 的回复
Dear Valued Guest, Thank you for the 4/5 ratings! We are happy to know that we have met your expectations. Looking forward to welcoming you back. Sincerely, Glory Leteracion General Manager

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 6 月入住 1 晚
GM 于 2018年06月24日 的回复
Dear Valued Guest, Thank you for the 4/5 rating! Looking forward to welcoming you back. Sincerely, Glory Leteracion General Manager

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 2 月入住 2 晚
GM 于 2018年02月14日 的回复
Dear Valued Guest, Thank you for the 4-star rating! Looking forward to welcoming you back. Sincerely, Glory Leteracion General Manager

2/10 糟糕

LAM

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 11 月入住 2 晚
Dear Lam, Please do accept our apology for not meeting your requirements. Please do not hesitate to email our reservations team. We love to hear from you on what things that we need to improve. We really value your feedback. We are hoping that you will still consider us on your next booking for us to win back your trust with us. Sincerely, Glory LEteracion General Manager

6/10 一般

Vivian,Hong Kong

满意:员工和服务
不满意:住宿条件和设施
not bad for this price
Staffs are nice and willing to help. However, the furnish inside the room are little bit old. Also, there are some problems about the pipe.
2017 年 10 月入住 4 晚
GM 于 2017年10月11日 的回复
Dear Vivian, Thank you for sharing your review. We are currently in the process of refurbishing our in room furnitures. Thank you for commending our staff. We are looking forward to welcoming you back. Sincerely, Glory Leteracion General Manager

10/10 超赞

kim,taiwan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Room, staff, breakfast buffet are all excelllent . Highly recommended
2017 年 9 月入住 9 晚
GM 于 2017年09月27日 的回复
Dear Kim, Greetings from City Garden Suites! Thank you for the 5/5 ratings! We are happy to know that we have exceeded your expectations. Thank you for sharing your positive feedback about our room,staff and breakfast. We are looking forward to welcoming you back. Sincerely, Glory Leteracion General Manager

6/10 一般

真实旅客

满意:清洁度、住宿条件和设施、客房舒适度
不提供免費拖鞋及任何浴室用具,免費無線網路會阻擋連接流量大的網站,床單都已有破損但還是給客人使用這點是值得稱讚的,如此的愛護環境......
2017 年 6 月入住 4 晚

8/10 还可以

dong

满意:员工和服务,清洁度
总的来说还可以,服务人员很客气,房间也干净,离罗宾逊购物中心也不远,只是房间有点小,窗式空调有点吵。

4/10 很差

ming qi,china

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
一家很差的马尼拉宾馆!
太差了 不建议入住 周围是红灯区, 我们一家3口给个1.5的床, 第二天换房间, 结果是窗机,空调一晚上吵死人, 房间有把雨伞, 我用了一次, 硬要收取我180元的价格 硬让我买了! 太差劲

6/10 一般

Shing Keung,香港

满意:住宿条件和设施
相比起其他 City Garden Hotel 馬尼拉這間有點舊!
地點方面在馬尼拉中心點,附近有購物商場,商場內除了一般衫褲等外還有大形超市,餐廳也有很多選擇。酒店方面早餐方面比較簡單,不算很豐富但基本的都有 (如即場煎蛋) 。這次房間是使用窗口式空調,聲音明顯大的。洗手間面積較細,容易撞手撞腳。

10/10 超赞

Joseph

商务旅客
满意:住宿条件和设施,清洁度
Good for my needs
2024 年 4 月入住 4 晚
City Garden Suites Hotel General Manager 于 2024年04月24日 的回复
Dear Joseph,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

10/10 超赞

David,Waite Park

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
2024 年 4 月入住 2 晚
City Garden Suites Hotel General Manager 于 2024年04月19日 的回复
Dear David,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

4/10 很差

reynaldo

与家人出行
不满意:住宿条件和设施,服务设施
the neighborhood is so slum like and dirty. The sidewalks are uneven and pollution and squatters stay around and sleep at night. The Tv has no cable , and has those TV Apps which is so much hassle. Give me a 1980's style remote with simple buttons. Plus the remote for the cheap ac is not working. Plus dont ever use the same hotel key card to charge to room. hotel needs to be condemned. The whole city block needs to be modernize . Which is so slum like. never again City Garden
2024 年 4 月入住 4 晚
Hotel General Manager City Garden Suites-Manila 于 2024年04月19日 的回复
Dear Reynaldo,Greetings from City Garden Suites-Manila! Thank you for sharing your concerns about your recent stay. We are sorry to hear that you were dissatisfied with the neighborhood and the condition of the hotel. We strive to provide a safe and comfortable environment for our guests and apologize for any inconvenience caused by the uneven sidewalks, pollution, and the presence of squatters. Regarding the TV and air conditioning remote, we understand the preference for simplicity and reliability, and we apologize for the issues you encountered. We will review the remotes' functionality and ensure they meet our guests' needs. Additionally, we apologize for any inconvenience caused by the hotel key card system. We value your feedback and will use it to improve our facilities and services. We hope you will reconsider staying with us in the future, as we continuously work to enhance our guests' experiences. Thank you for your honest feedback.Sincerely,

8/10 还可以

Mitsuo

满意:住宿条件和设施
2024 年 4 月入住 1 晚
City Garden Suites Hotel General Manager 于 2024年04月16日 的回复
Dear Mitsuo,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

8/10 还可以

JAMES,Fort Worth

满意:清洁度、员工和服务、住宿条件和设施
Great distance and breakfast.
2024 年 3 月入住 2 晚
City Garden Suites Hotel General Manager 于 2024年04月12日 的回复
Dear James,Greetings from City Garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. Indeed the hotel’s location is one of the property’s key assets next to our friendly and accommodating staff. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

10/10 超赞

Errick,Coral Springs

满意:清洁度、员工和服务、住宿条件和设施
Staff were very nice.
2024 年 3 月入住 3 晚
City Garden Suites Hotel General Manager 于 2024年04月12日 的回复
Dear Errick Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

10/10 超赞

Romeo

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚
City Garden Suites-Hotel General Manager 于 2024年04月10日 的回复
Dear Romeo,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

10/10 超赞

Romeo

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 20 晚
City Garden Suites Hotel General Manager 于 2024年04月10日 的回复
Dear Romeo,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

10/10 超赞

DALMACIO

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the strategic location of the property. Nothing I didn't like about it except for the minimal thing on room entertainment facility specifically the tv local station. Only internet was its source.
2024 年 4 月入住 4 晚
City Garden Suites Hotel General Manager 于 2024年04月7日 的回复
Dear Dalmacio Greetings from City Garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. Indeed the hotel’s location is one of the property’s key assets next to our friendly and accommodating staff. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

10/10 超赞

Valerie Joy,White Bear Lake

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
close to St. Luke’s very bc convenient
2024 年 3 月入住 2 晚
City Garden Suites Hotel General Manager 于 2024年04月2日 的回复
Dear Valerie Joy,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

10/10 超赞

Romeo

满意:清洁度、员工和服务、服务设施、住宿条件和设施
All the employees are exceptional specially kevin,Rochelle. Shiela.joven.kervin.marcelo.dexter.edcyl.everly. Vhyn.marjorie.im glad to see princess.
2024 年 3 月入住 2 晚
City Garden Suites Hotel General Manager 于 2024年04月2日 的回复
Dear Romeo,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

6/10 一般

RANDY

与家人出行, 商务旅客
满意:员工和服务,清洁度
Keep up the good work!
2024 年 3 月入住 1 晚
City Garden Suites Hotel General Manager 于 2024年04月1日 的回复
Dear Randy,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

10/10 超赞

Matthew

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
The People were awesome
2024 年 3 月入住 4 晚
City Garden Suites Hotel General Manager 于 2024年04月1日 的回复
Dear Matthew,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

6/10 一般

Mark Spencer

与家人出行
满意:员工和服务
不满意:清洁度
The property is great except the Bed. Theres a hair all over one of the bed .looks like it didnt change at all.i did not complain because i don't want to waste my time.
2024 年 2 月入住 2 晚
Hotel General Manager City Garden Suites-Manila 于 2024年03月18日 的回复
Dear Mark Spencer,Greetings from City Garden Suites-Manila! Thank you for providing feedback on your recent stay. We're delighted to hear that you found our property great overall. However, we apologize for the cleanliness issue you encountered with one of the beds. This does not reflect our usual standards, and we regret any inconvenience caused. Our housekeeping team strives to maintain the highest standards of cleanliness, and we will address this matter immediately to ensure it does not recur. We understand your reluctance to raise the issue during your stay, but please know that your comfort and satisfaction are our top priorities. If you ever encounter any issues in the future, please don't hesitate to inform us so we can address them promptly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay. Thank you for choosing to stay with us.Sincerely,

8/10 还可以

anthony

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was very nice clean the staff had a great attitude in general. The breakfast was excellent all you can eat!! The only problem was during the night there was quite a bit of noise outside the room in the corridors.
2024 年 2 月入住 2 晚
City Garden Suites Hotel General Manager 于 2024年03月16日 的回复
Dear Anthony,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Likewise, thank you for mentioning the noise you encountered. Rest assured that we will check where it might came from. It probably a noise made by a group blocked on the same floor as yours. We will consider this blocking set up in the future.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

10/10 超赞

FERMIN

满意:住宿条件和设施
2024 年 3 月入住 2 晚
City Garden Suites Hotel General Manager 于 2024年03月17日 的回复
Dear Fermin,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

2/10 糟糕

Aundra

与配偶出行, 商务旅客
不满意:员工和服务、服务设施、住宿条件和设施
This was a terrible experience.
2024 年 3 月入住 2 晚
City Garden Suites Manila-General Manager 于 2024年03月16日 的回复
Dear Audra,Greetings from City Garden Suites-Manila! We appreciate your feedback and we're eager to understand your specific concerns to address them effectively. Your rating is important to us, and while we're pleased you took the time to share your experience, more detailed feedback would greatly assist us in making necessary improvements. Please feel free to provide specific details about your concerns. This information will be instrumental in our efforts to enhance our offerings and better cater to our guests' preferences. We value your input and strive to provide a delightful experience. Thank you for choosing our hotel, and we look forward to the opportunity to address your concerns and exceed your expectations in the future.Sincerely,

10/10 超赞

Angeli

与家人出行, 商务旅客
The food is masarap and budget friendly and the staff is so courteous.. Highly recommended.
2024 年 3 月入住 2 晚
City Garden Suites Hotel General Manager 于 2024年03月9日 的回复
Dear Angeli,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

10/10 超赞

Corazon

2024 年 2 月入住 2 晚
City Garden Suites Hotel General Manager 于 2024年03月25日 的回复
Dear Corazon, Greetings from City Garden Suites-Manila!Thank you for your fantastic feedback about your recent stay with us! We are working hard to provide our guests with the best service and facilities. I let my staff know about your appreciation of their service and they also send their thanks and regards to you as well.Again we thank you for staying with us and look forward to welcoming you back soon.Sincerely,

8/10 还可以

Ronald

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff friendliness, clean spacious rooms, breakfast is really good, would stay gain. Recommend to others
2024 年 2 月入住 1 晚
City Garden Suites Hotel General Manager 于 2024年03月2日 的回复
Dear Ronald,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

8/10 还可以

Luis

与家人出行
El hotel está bien, y la atención muy buena. El desayuno excelente
2024 年 2 月入住 1 晚
City Garden Suites Hotel General Manager 于 2024年02月29日 的回复
Dear Luis, Greetings from City Garden Suites-Manila!Thank you for your fantastic feedback about your recent stay with us! We are working hard to provide our guests with the best service and facilities. I let my staff know about your appreciation of their service and they also send their thanks and regards to you as well.Again we thank you for staying with us and look forward to welcoming you back soon.Sincerely,

8/10 还可以

Efren

2024 年 2 月入住 2 晚
City Garden Suites Hotel General Manager 于 2024年03月25日 的回复
Dear Efren, Greetings from City Garden Suites-Manila!Thank you for your fantastic feedback about your recent stay with us! We are working hard to provide our guests with the best service and facilities. I let my staff know about your appreciation of their service and they also send their thanks and regards to you as well.Again we thank you for staying with us and look forward to welcoming you back soon.Sincerely,

8/10 还可以

Joseph

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Disappointed there was no complimentary bottled water. As a foreigner, I avoid all water unless it is bottled. Have had bad experience in the past. Generally a good stay.
2024 年 2 月入住 5 晚
Hotel General Manager City Garden Suites-Manila 于 2024年02月28日 的回复
Dear Joseph,Greetings from City Garden Suites-Manila! We appreciate your feedback on your recent stay. While we understand your concern about the absence of complimentary bottled water, we want to assure you that our decision to move away from bottled water is a contribution to minimizing waste and promoting sustainability. Our priority is to provide clean and safe drinking water for our guests, and we ensure that the water from the dispenser undergoes regular quality checks to maintain its cleanliness. However, if you still prefer bottled water, it is available from the mini-bar item list at a minimal cost. We apologize for any inconvenience this may have caused and appreciate your understanding. We're pleased to hear that overall, you had a good stay with us, and we hope to welcome you back for another enjoyable experience in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you for choosing to stay with us.Sincerely,

10/10 超赞

Mary Cres,Murfreesboro

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Safety and cleanliness and also walking distance to my appointment.. Thank you and well see you again 😀 Hoping I can have voucher soon 🙏
2024 年 2 月入住 3 晚
City Garden Suites Hotel General Manager 于 2024年02月27日 的回复
Dear Mary Cres, Greetings from City Garden Suites-Manila!Thank you for your fantastic feedback about your recent stay with us! We are working hard to provide our guests with the best service and facilities. I let my staff know about your appreciation of their service and they also send their thanks and regards to you as well.Again we thank you for staying with us and look forward to welcoming you back soon.Sincerely,

10/10 超赞

Larry

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service all around 5 stars!!!!!
2024 年 2 月入住 3 晚
City Garden Suites Hotel General Manager 于 2024年02月25日 的回复
Dear Larry,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

8/10 还可以

Irmgard

2024 年 2 月入住 4 晚
City Garden Suites Hotel General Manager 于 2024年02月22日 的回复
Dear Irmgard,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

6/10 一般

Alexander

满意:员工和服务,清洁度
不满意:住宿条件和设施
Einfaches, zweckmäßiges Hotel in Laufweite zum Rizal-Park und Intramuros. Einrichtung, insbesondere die Badezimmer alt und renovierungsbedürftig. Zimmer war zum Hinterhof, sehr laut durch Klimaanlagen. Service und Frühstück sehr gut.
2024 年 2 月入住 2 晚
City Garden Suites Hotel General Manager 于 2024年02月21日 的回复
Dear Alexander,Greetings from City Garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. Indeed the hotel’s location is one of the property’s key assets next to our friendly and accommodating staff. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

8/10 还可以

Jay

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The buffett breakfast is very good..
2024 年 1 月入住 6 晚
City Garden Suites Hotel General Manager 于 2024年02月17日 的回复
Dear Jay,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

4/10 很差

Norlito

不满意:清洁度、服务设施、住宿条件和设施
Air conditioning is not working properly. Toilet doesn’t flush well
2024 年 2 月入住 1 晚
Hotel General Manager City Garden Suites-Manila 于 2024年02月17日 的回复
Dear Norlito,Greetings from City Garden Suites-Manila! We sincerely apologize for the inconvenience you experienced during your stay. Your comfort is our top priority, and we regret any discomfort caused by the issues with the air conditioning and toilet. Please know that your feedback is valuable, and we are actively working to address these issues to ensure a more comfortable experience for our guests in the future. Our maintenance team will promptly investigate and resolve the air conditioning and toilet flushing concerns to prevent similar occurrences. We appreciate your understanding and patience while we work to improve. If there's anything else we can do to enhance your stay or if you have any further feedback, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more enjoyable stay. Thank you for bringing these matters to our attention.Sincerely,

10/10 超赞

Alona

与家人出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Nice staff
2024 年 2 月入住 2 晚
City Garden Suites Hotel General Manager 于 2024年02月17日 的回复
Dear Alona,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

10/10 超赞

Carlson

满意:清洁度
I would stay again
2024 年 2 月入住 2 晚
City Garden Suites Hotel General Manager 于 2024年02月17日 的回复
Dear Carlson,Greetings from City garden Suites-Manila!Thank you for your wonderful feedback about your recent stay with us! We are working hard in providing the best service and facilities for our guests. I let my staff know about your appreciation of their service and they send their thanks and regards to you as well.Again we thank you for staying with us and we are looking forward to welcoming you back soon.Sincerely,

8/10 还可以

Heidelberg

Free breakfast, nice customer service front desk and restaurant
2024 年 2 月入住 1 晚
City Garden Suites Hotel General Manager 于 2024年02月16日 的回复
Dear Heidelberg,Greetings from City Garden Suites-Manila!Thank you for your fantastic feedback about your recent stay with us! We are working hard to provide our guests with the best service and facilities. I let my staff know about your appreciation of their service and they also send their thanks and regards to you as well.Again we thank you for staying with us and look forward to welcoming you back soon.Sincerely,