Dear Guest, It is our goal to satisfy our guests. I will greatly appreciate it if you could let us know why your feeling is not good regarding our hotel in order for us to rectify it. Thank you very much. Kind regards, ESPERANZA

Dear Mr. /Ms. Masayoshi,Dear Mr. /Ms. Masayoshi, I am pleased to hear that you find our location to your liking. I hope to see you again soon.Best Regards,FranchetteHotel Manager

Dear Mr. Hiromichi, Thank you for taking the time to review our property, your ratings are very much valued. Do not hesitate to share with us any experiences you had in our hotel. We take pride in our level or service and it is important to us that our guests leave feeling like they had a great experience. Please reach out to us personally if you’d like to discuss your recent stay. Best Regards,Franchette AlgaHotel Manager

Dear Mr. Jerome,Thank you for your candid feedback. I am very sorry to hear that your stay at Eurotel Pedro Gil was not up to par. Please note that this information has been passed on to our concerned staff and that we have taken steps to ensure that it does not happen again. We do hope you give us another chance to make it up to you.Sincerely,FranchetteHotel Manager

Dear Sir Brian,Thank you for choosing to stay at Eurotel Pedro Gil and for sharing your feedback. We appreciate your input as it helps us to continually improve our services.We apologize for any inconvenience you experienced with the hot water in your shower. Your comfort is important to us, and we regret that the water temperature did not meet your expectations. We will certainly look into the matter and ensure that the water heating system is functioning optimally to provide consistent and warm water for our guests.It's possible that running the water for a longer period may contribute to a warmer temperature, but we want to make sure that the system is working efficiently to avoid any inconvenience for our guests.If there's anything else you'd like to share or if you have further details about your experience, please feel free to reach out. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.Thank you for bringing this to our attention.Best regards,Allen C. ValerioHotel Manager

Dear Ms. Yoly,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.Thank you.FranchetteHotel Manager

Dear Mam Celia,Thank you for your delightful feedback from your stay at Eurotel Pedro Gil. We are thrilled to hear that you had such a positive experience with our staff and found our hotel's location and accessibility to transportation convenient.We truly appreciate your recommendation and kind words. Providing excellent service and ensuring our guests have a comfortable stay is our top priority. We are delighted to have met your expectations.We look forward to welcoming you back in the future. If there's anything specific you enjoyed during your stay or if there are any particular preferences you have for your next visit, please don't hesitate to let us know.Warm regards,Allen C. ValerioHotel Manager

Dear Maam Rosanna,Thank you for sharing your experience from your recent stay at Eurotel Pedr Gil. I sincerely apologize for the inconvenience and the challenges you faced during your visit. Your feedback is extremely valuable to us, as it highlights areas where we need to improve.I deeply regret that you found our rooms and bathrooms to be too small, and I understand how frustrating it must have been for you to not find the necessary amenities like shampoo and conditioner in your room. Please rest assured that we take your comments seriously, and we will use this feedback to make the necessary adjustments to enhance the comfort of our guests, especially those with specific needs.I am particularly dismayed to learn about the lack of assistance provided to you, especially considering your situation. I want to sincerely apologize for the oversight of not informing you about the availability of a ramp for wheelchair access. This is absolutely not reflective of the level of service we aim to provide. We will be conducting additional training for our staff to ensure situations like this do not occur in the future.Your experience is not indicative of the standards we uphold, and I want to assure you that we are taking immediate action to rectify these issues. We value your feedback and hope for an opportunity to welcome you back in the future, providing you with the exceptional service and experience that you rightfully deserve.Warm regards,Allen C. ValerioHotel Manager

Dear Maam Rizalie,Thank you for your feedbackon your recent stay at Eurotel Pedro Gil. We apologize for the broken safe and any inconvenience caused. Our maintenance team will address this promptly. We also apologize for any issues with the cleanliness of towels and beddings, and we will review our laundry processes. We appreciate your comment about meal choices, and we will work on providing a wider variety. Your feedback is valuable, and we hope to provide a better experience in the future.Sincerely,Allen C. ValerioHotel Manager

Dear Sir DionisioThank you for taking the time to share your feedback regarding your recent stay at Eurotel Pedro Gil. We are delighted to hear that our staff demonstrated a high level of friendliness and courtesy during your visit. Providing exceptional customer service is one of our top priorities, and it's wonderful to know that our team made a positive impression on you.We truly value your patronage and appreciate your kind words. Should you have any future travel plans, we would be honored to welcome you back to our hotel.Best regards,Allen C. ValerioHotel Manager

Dear Sir MasayoshiThank you for your feedback regarding your recent stay at Eurotel Pedro Gil. We appreciate your positive comment about the cost performance. It's great to hear that you found our hotel to offer good value for the price.We constantly strive to provide our guests with a pleasant and worthwhile experience, and we are pleased to know that we met your expectations in terms of cost performance.We sincerely value your patronage and hope to have the opportunity to welcome you back to our hotel in the future.Best regards,Allen C. ValerioHotel Manager

Dear KoceliaThank you for your review and for choosing Eurotel Pedro Gil. I'm happy that you enjoyed your stay with us and I'm looking forward to have you back again in our hotel.Sincerely,Allen ValerioHotel Manager

Hi Guest Osamu, Thanks for staying with us, and thank you for your feedback. Rest assured that we are continuously doing our best to give our guests the best service they deserve. Keep safe!Regards,Allen ValerioHotel Manager

Thank you for your feedback and thank you for staying with us. Rest assured that we doing our best in improving our products and services. Thank you. Keep safe and God bless.

Thank you for your feedback and sorry for the inconvenience that you have experienced. Rest assured that we are doing our best to give our guests the best service that they deserve. Hoping we can smake up to you in the future. Thank you, God bless and keep safe.

Good day! Thank you for feedback and we are sorry for the inconvenience you have experienced. Rest assured that we are doing our best to give our guests the best service they deserve. Hoping we can make it up to you in the near future. Stay safe

Thank you for staying with us and thank you forr your wonderful. feedback, we really appreciate it.. Rest assured that we are doing our best to deliver the extra mile service to our guest and to make their stay as special as theyy are .. Keep. safe and God bless.. Thank you so much

Thank you for your feedback. We appreciate it. Rest assured that we will continue in providing our guests the extra mile service they deserve. Keep safe. Thank you

Thank you for staying with us and thank you for your feedback. We greatly appreciate it. Rest assured that we will continue to give our best the best service they deserve. Thank you and keep safe.

Thank you for staying with us. Keep safe

Thank you for your feedback/comment. We greatly appreciate it. Rest assured that we will continue to give the best service to all our valued guests. Keep safe.

Thank you for staying with us and thank you for your feedback. Rest assured that your concerns are well noted and addressed. Keep safe.

Thank you for your feedback, we highly appreciate it. Thank you and keep safe.

Thank you for your feedback, we highly appreciate it.Keep safe! Thank you

Thank you for your feedback, we highly appreciate it. Thanks and keep safe!

Thank you for your feedback, we highly appreciate it. Keep safe and thank you so much.

Thank you for your feedback. We are sorry for the inconvenience.Hope we can make it up to you on your next visit. Thanks

Thank you for staying with us and thank you for your feedback. We really appreciate it. Rest assured that we are doing our best to give our guests the best service they deserve. Thank you and keep safe.

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

Thank you for staying with us. Thank you for your feedback. Rest assured that we are doing our best to give our guest the best service they deserve. Keep safe