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Herald Suites Polaris

3.5 star property
A city-center sanctuary where travelers can enjoy delicious meals at the cafe by day and unwind with cocktails at the stylish bar by night

Choose dates to view prices

Herald Suites Polaris, in the city center, offers a warm retreat with local and international dishes at Aurora Lobby Cafe. Guests can enjoy dry cleaning services, relax at the bar, or book a rejuvenating massage. The helpful staff consistently makes visitors feel at home.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Single Beds (Multi Use)

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 2 Single Beds (Multi Use)

7.8 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Hairdryer
Private bathroom
Deep-soaking bath
  • 301 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Multi Use)

Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed (Multi Use)

8.0 out of 10
Very good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
LED TV
Hairdryer
Private bathroom
Deep-soaking bath
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Makati, Herald Suites Polaris is in the city centre. SM Mall of Asia and Greenbelt Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Manila Bay and Rizal Park. Check out an event or a game at Smart Araneta Coliseum, and consider making time for Manila Ocean Park, a top attraction not to be missed. Visit our Makati travel guide
Map
45 Polaris St, Bel-Air, Makati, 1209

What's nearby

  • Went Mexican this time
    Century City
    3 min walk - 0.3 km
  • Shoppers explore the retail space within the repurposed turbine hall of the Battersea Power Station
    Power Plant Mall
    9 min walk - 0.8 km
  • Ayala Center featuring modern architecture and a park
    Ayala Center
    13 min walk - 1.1 km
  • Eleveted, night view of Makati, the business district of Metro Manila
    Greenbelt Shopping Mall
    15 min walk - 1.3 km
  • Tempura ramyun
    Glorietta Mall
    16 min walk - 1.4 km

Getting around

  • Gil Puyat Station
    4 min drive
  • Buendia Station
    18 min walk
  • Manila (MNL-Ninoy Aquino Intl.)
    31 min drive

Restaurants

  • Pasha Turkish Restaurant
    1 min walk
  • Cafe Cubana
    2 min walk
  • Andok's
    2 min walk
  • Commune
    1 min walk
  • Cheers Sports Bar & Cafe
    2 min walk

About this property

Herald Suites Polaris

Hotel near Greenbelt Shopping Mall
You can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar at Herald Suites Polaris. Treat yourself to a massage or other spa services. The on-site local and international cuisine café, Aurora Lobby Cafe, offers breakfast, lunch, dinner and light fare. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy perks such as:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
  • A banquet hall, coffee/tea in reception and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 50 individually furnished rooms feature perks such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and safes.
More amenities include:
  • Bathrooms with deep-soaking baths and bidets
  • 32-inch LED TVs with cable channels
  • Wardrobes/cupboards, fridges and electric kettles

Similar properties

Lobby lounge
U Hotels Makati
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 476 reviews
The price is HK$228
HK$260 total
includes taxes & fees
13 Feb - 14 Feb
U Hotels Makati
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10:30 AM for a fee: PHP 305 to 353.80 for adults and PHP 305 to 353.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aurora Lobby Cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
No visitors or unregistered guests are allowed in guestrooms.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 305 to 353.80 for adults and PHP 305 to 353.80 for children
  • Airport shuttle fee: PHP 1400 per vehicle (one way)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel Makati

Frequently asked questions

Is Herald Suites Polaris pet-friendly?

No, pets are not allowed at this property.

How much is parking at Herald Suites Polaris?

Self-parking is free at this property.

What time is check-in at Herald Suites Polaris?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Herald Suites Polaris?

Checkout is at noon. Late checkout is available for a fee.

Does Herald Suites Polaris provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1400 per vehicle applies.

Where is Herald Suites Polaris located?

Located in Poblacion, this hotel is within 1 mi (2 km) of Century City and Greenbelt Shopping Mall. Power Plant Mall and Ayala Triangle Gardens are also within 15 minutes. Buendia Station is 18 minutes by foot and Ayala Station is 24 minutes.

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Reviews

Herald Suites Polaris Reviews

9.0

Wonderful

9.0

Cleanliness

8.2

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 214 out of 353 reviews
Rating 8 - Good. 95 out of 353 reviews
Rating 6 - Okay. 31 out of 353 reviews
Rating 4 - Poor. 7 out of 353 reviews
Rating 2 - Terrible. 6 out of 353 reviews

Reviews

10/10 Excellent

Arthur

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Demi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly clean and cozy. The food at Aurora cafe was delish.
Stayed 1 night in Sep 2025

10/10 Excellent

Rose Mary

Liked: Cleanliness
Staff are awesome
Stayed 17 nights in Sep 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, food was good. There is ZERO communication once you pay. I sent SEVEN messages to the property via expedia, there direct email and the contact us page on the website to let them know wed arrvie early. Not one reply. Also, i dont know if i matters the room, but every single time the elevator gets used you can hear it in the room.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ruel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, clean and excellent facilities. Walking distance to shops, malls, clubs night life. Staff are well mannered, helpful and professionally courteous.
Stayed 1 night in Sep 2025

8/10 Good

milo

Liked: Cleanliness, property conditions & facilities
Staff were very nice and accommodating. The room had a few problems, bed spring felt broken, shower leaked all over the floor, AC remote stopped working, and on the last day, the toilet stopped flushing. Staff did their best to solve some of the problems. I appreciated that.
Stayed 3 nights in Nov 2025

10/10 Excellent

Demi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant staffs are helpful. the food is homey and delicious. the room is clean. I felt a little stuffy though.
Stayed 1 night in Sep 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a boutique colonial style hotel which is only a short distance from the makati central business district.
Stayed 1 night in Jul 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful retro style, included breakfast was good, but most of all great caring staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained property with numerous shopping and dining options within walking distance.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , comfortable beds , good breakfast
Stayed 4 nights in Sep 2023

10/10 Excellent

Delmas

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities
Old hotel but well maintained, good value for money
Stayed 4 nights in Sep 2024

10/10 Excellent

Sky

Liked: Cleanliness, staff & service, property conditions & facilities
Great architecture, quality breakfast
Stayed 1 night in Oct 2023

8/10 Good

Dr Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and large with a very good staff. However, it was inconvenient for food and eateries.
Stayed 4 nights in Oct 2024

10/10 Excellent

Cade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing friendly staff! Great food! Lovely room although the bed wasn’t very comfortable I’ll still be back!
Stayed 3 nights in Oct 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean, comfortable, and secure. The breakfast that was included was very good. The staff was friendly, professional, and very attentive. I would recommend this hotel to others.
Stayed 3 nights in Oct 2023

10/10 Excellent

Irish Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. I am so amazed how professional and friendly all Herald polaris staff. I enjoyed my stay. It's a beautiful hotel for a budget friendly price. Will definitely go back again here.
Stayed 2 nights in May 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay again

This is our second stay at this hotel and again is was a great stay. Close to malls, restaurant and nightlife. Thanks again
Stayed 2 nights in Sep 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Art Deco beauty

A really great hotel. Art deco to the Max. Excellent food and great service and staff. The only thing is the lack of tv channels that stops this hotel getting 5 stars.
Stayed 11 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite Hotel in Makati

The rooms I stayed in were quiet and comfortable, despite the hotel being situated in a largely busy area of Makati. The location is superb, offering easy access to shops and tons of amenities nearby. Cafe Aurora Filipino-style breakfast and ala carte items were delicious. Secure parking available in front of the property and in the basement.This is my preferred hotel to stay in Manila. Just the right size, allowing for a more personal stay and experience that is not offered by huge hotel chains. I would recommend to anyone wanting a no-frills comfortable stay for business or pleasure.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Comfy feeling
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tom-McKinney

My go to place when I am in there area. Have been here many times with the same great service and comfort always. I will always select this place above all others other general area.
Stayed 1 night in Feb 2024

8/10 Good

LOURDES

Liked: Cleanliness, staff & service, property conditions & facilities
I like the place nice and clean.Staff are polite and accommodating especially in the Restaurant. Breakfast is good with your won choices.I highly recommend the place for transportation, shopping going to Ayala Malls,very convenient location.
Stayed 3 nights in Dec 2023

10/10 Excellent

Keith

Liked: Staff & service, property conditions & facilities
Surprisingly upscale. Excellent food and bar service. On the edge of Makati, so other area venues in the immediate area are limited unless you enjoy bars and red light district.
Stayed 1 night in Nov 2023