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关于马尼拉大剧院酒店的点评

3 out of 5
马尼拉大剧院酒店
925 Doroteo Jose St. cor Rizal Ave., Sta Cruz, Manila, Manila

点评

7.0

还可以

10 分 - 超赞。45 条好评，共有 214 条点评" "
8 分 - 还可以。72 条好评，共有 214 条点评" "
6 分 - 一般。50 条好评，共有 214 条点评" "
4 分 - 很差。32 条好评，共有 214 条点评" "
2 分 - 糟糕。15 条好评，共有 214 条点评" "

7.4/10

清洁度

7.6/10

员工和服务

7.0/10

服务设施

7.0/10

住宿条件和设施

7.6/10

环保

点评

8/10 还可以

Howard

满意：住宿条件和设施，员工和服务
不满意：客房舒适度，清洁度
性價比算是很合理
地區在唐人街, 有利有幣, 交通堵塞, 購物, 食飯多選擇. 酒店設施算不錯, 有泳池, 可惜是非標準的, 嬉水.
2018 年 5 月入住 1 晚
Reservation Staff 于 2019年04月4日 的回复
Hello, Thank you very much for your feedback. We are already looking into the matters that needs improvement. Have a nice day and best regards.

8/10 还可以

JONAS

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 1 月入住 3 晚
Jen 于 2018年01月30日 的回复
Thanks for staying with us. We appreciate your feedback!

8/10 还可以

Cheng

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
整體來說此次住宿經驗屬於滿意,
2017 年 7 月入住 9 晚
Reservation Staff 于 2019年04月4日 的回复
Hello, Thank you very much for your feedback. It's good to know that our Hotel staffs were able to make you comfortable. We are already looking into the matters that needs improvement. Have a nice day and best regards.

10/10 超赞

Rich Huang，Taiwan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
物超所值：我一個月內，三進三出，累計已經住宿快二十天了，我最喜歡他們的中餐，也喜歡晚上坐在大廳欣賞鋼
物超所值：我一個月內，三進三出，累計已經住宿快二十天了，我最喜歡他們的中餐，也喜歡晚上坐在大廳欣賞鋼琴伴奏的優美演唱，^_^
Reservation Staff 于 2019年04月4日 的回复
Hello, Thank you very much for your feedback. It's good to know that our Hotel staffs were able to make you comfortable. We are already looking into the matters that needs improvement. Have a nice day and best regards.

6/10 一般

老商務客

不满意：清洁度、员工和服务、客房舒适度
從機場到飯店很糟的感覺
飯店ok, 因為我只想過境休息,但是機場司機真的很頭痛,去程收700pesso, 回程收500pesso, 貴網應該提醒搭車的注意事項 飯店是在老唐人街,沒空去觀光,下回可以考量

8/10 还可以

ann

满意：清洁度
乾淨..不過沒吹風機..價格不錯
乾淨..不過沒吹風機..價格不錯

10/10 超赞

Joe

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The friendliest staff from amy other hotel around the world that i have visited
2024 年 5 月入住 6 晚
Jaz 于 2024年05月13日 的回复
Hi Joe!Thank you so much for your wonderful compliment! We appreciate it so much. We are thrilled to hear that you found our staff to be the friendliest you've encountered in your travels. Your kind words mean a lot to us and we look forward to welcoming you back on your next visit.Thank you and we hope to see you again!

8/10 还可以

Maylyn

满意：员工和服务，清洁度
2024 年 2 月入住 1 晚

8/10 还可以

Bliss

满意：员工和服务，清洁度
Staff are corteous and approachable as well
2024 年 3 月入住 5 晚
Jaz 于 2024年03月23日 的回复
Hello Bliss, We're glad to hear that you found our staff courteous and approachable. We're committed to improving to ensure a better experience for all our guests.

8/10 还可以

Lourdes

Friendly and helpful staff, but food during breakfast need varieties of selection
2024 年 3 月入住 3 晚
Reservation Staff 于 2024年03月9日 的回复
Hi Ms. Lourdes, It's great to hear that you found the staff friendly and helpful. Your feedback about the breakfast selection is valuable; offering a wider variety of options could enhance the overall dining experience for guests. You might consider sharing your suggestions with the hotel management for considerations.

10/10 超赞

Ericellen

2024 年 2 月入住 1 晚

10/10 超赞

Jennilyn

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
One of the best in Manila thats still Affordable . I keep comming back here as they alwayes go the extra mile for me
2024 年 1 月入住 2 晚
Jaz 于 2024年03月8日 的回复
Hi Jennilyn, thank you so much for your positive review! We're thrilled to hear you enjoyed your stay at our hotel. We can't wait to welcome you back for another memorable experience.

10/10 超赞

Darryl

Good value motel. Staff very friendly and helpful. Very clean. Swimming pool very good. No complaints whatsoever
2024 年 1 月入住 1 晚
Jaz 于 2024年03月8日 的回复
Hi Darryl, your kind words warm our hearts! We're delighted you had a great time at our hotel. Looking forward to accommodating you again soon.

8/10 还可以

Ole Storm

2024 年 1 月入住 10 晚
Jaz 于 2024年03月8日 的回复
Hi Ole Storm, Thank you very much for giving us a review on your stay at the hotel. May we ask what specific areas we can improve on? Thank you for giving us an opportunity to look into these things and make room for some improvements. Have a pleasant day. Best regards.

4/10 很差

David，Oshkosh

与配偶出行
满意：员工和服务
不满意：住宿条件和设施
It was ok . I stayed there in the past and it was a much better experience. This time around the shower head didn’t work properly because it was broken.
2023 年 12 月入住 1 晚
Jaz 于 2024年03月8日 的回复
Hi David! Your feedback is vital in helping us make positive changes, and we appreciate your patience and understanding. We hope to have the opportunity to welcome you back and offer you an improved and delightful experience.Thank you again for bringing your concern regarding the shower head to our attention, and we look forward to the opportunity to make it right.

10/10 超赞

EDMUND

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Jaz 于 2024年03月8日 的回复
Hi Edmund, thank you for giving us perfect rate. We hope on seeing you again.

6/10 一般

Martin

2023 年 12 月入住 1 晚

10/10 超赞

Emebeth

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient to walk around Manila.staff are nice
2023 年 12 月入住 3 晚

10/10 超赞

Jan

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Old School
Schönes historisches Hotel in netter Lage nahe Chinatown.
2023 年 11 月入住 3 晚

4/10 很差

JAMES，THOMASTOWN

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Very dirty, small rooms, lift too busy, breakfast not much options, noisy, rooms stinks. Only thing good is staff is very friendly
2023 年 11 月入住 3 晚

2/10 糟糕

Alexander

不满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 27 晚

10/10 超赞

JEANETE

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 11 月入住 1 晚

10/10 超赞

Jan

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Too
Sauberes, neu renoviertes Zimmer 437, feste Betten, saubere Wäsche und gute Handtücher. Frühstück lecker. Obst super. Service sehr gut. Freundlich. Pool grosse Klasse, ganz ruhig, groß. Nebenan 7-11. Draussen Dim Dim. Restaurant im Hotel gut. Preiswert und lecker
2023 年 11 月入住 2 晚

10/10 超赞

RAFEEQ

满意：清洁度、员工和服务、住宿条件和设施
I AM HAPPY BEAUTIFUL HOTEL
2023 年 10 月入住 4 晚

10/10 超赞

Norhayna

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚

8/10 还可以

madel

2023 年 10 月入住 1 晚

8/10 还可以

Jason

满意：清洁度、员工和服务、住宿条件和设施
For the location in Manila, this is a nicer hotel than you expect. Room was on the small side with just a small window not over looking much. But the room was nice and clean. Bed was comfortable. Refrigerator was a little dingy but no biggie. Bathroom clean with a shower that was ok. Dinning had good food. Breakfast was not bad.
2023 年 10 月入住 3 晚

8/10 还可以

Laurie Nae

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 2 晚

10/10 超赞

Ronald

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Buffet breakfast is very good . Best breakfast in any hotel. Rooms are newly renovated, very very clean and modern. Large flat screen TV. Swimming pool . Casino on the premises. LRT station is connected to the hotel . Friendly staff throughout the entire hotel.
2023 年 9 月入住 3 晚
Daryl 于 2023年09月25日 的回复
Thank you very much for giving us a feedback on your stay at our hotel. We appreciate the rating you gave. We are glad to know you had a good time. We hope to make it much better on your next visit. Best regards and have a nice day.

4/10 很差

Ebonee

与家人出行
不满意：员工和服务、服务设施、住宿条件和设施
I really wanted to like this property but found it hard on a daily to do that! Very few staff members were helpful or nice. The front desk and mister donuts were the absolute worst. No communication you need front desk to reset your pass to actually get into your room. Wifi pass lasts about 24 hours then expires o you need a new one and a pass to use the pool. All would have been ok if someone had actually told me this. Not one member did. Then to make it worse I actually reset my room pass to get access thinking it was a fault when it is part of their normal process. So I didn’t find out till the 3rd day that it needs to be done daily. I asked for cocktails and it came with no alcohol which by the way would be otherwise called a mocktail…. And then they had pina colada on the menu but had no clue how to make one. Complete waste of money. The pol has mould around the tiles at the steps. The plant boxes are literally weeds. Just very run down. So many people standing around but not a lot cleaning. Has major potential this hotel but feel management is lacking, Pros Elevator staff were awesome. The security guards at the door were so very nice.
2023 年 8 月入住 3 晚
tal 于 2023年08月28日 的回复
Hi,We are sorry to know of the dissatisfaction you had at the hotel. Thank you for letting us know and for giving us a chance to look into matters and make room for improvements. We do hope to make things much better for your next stay. Thank you and have a nice day.

8/10 还可以

Francisco，Los Angeles

2023 年 7 月入住 2 晚
Daryl 于 2023年08月13日 的回复
Good day, Sir/Madam! Thank you very much for giving us a review on your stay at the hotel. May we ask what specific areas we can improve on? Thank you for giving us an opportunity to look into these things and make room for some improvements. Have a pleasant day. Best regards.

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Overall good
2023 年 4 月入住 2 晚
Daryl 于 2023年05月9日 的回复
Good day, Sir/Madam! Thank you very much for giving us a review on your stay at the hotel. May we ask what specific areas we can improve on? Thank you for giving us an opportunity to look into these things and make room for some improvements. Have a pleasant day. Best regards.

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Happy customer
All in all excellent service apart from the wifi which is kept on disconecting
2023 年 4 月入住 2 晚
Daryl 于 2023年05月9日 的回复
Good day, Sir/Madam! Thank you very much for giving us a review on your stay at the hotel. May we ask what specific areas we can improve on? Thank you for giving us an opportunity to look into these things and make room for some improvements. Have a pleasant day. Best regards.

10/10 超赞

Emmanuel

2023 年 3 月入住 1 晚
Daryl 于 2023年05月9日 的回复
Good day, Sir/Madam! Thank you very much for giving us a review on your stay at the hotel. May we ask what specific areas we can improve on? Thank you for giving us an opportunity to look into these things and make room for some improvements. Have a pleasant day. Best regards.

8/10 还可以

laurent

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 1 月入住 3 晚
Daryl 于 2023年05月9日 的回复
Good day, Sir/Madam! Thank you very much for giving us a review on your stay at the hotel. May we ask what specific areas we can improve on? Thank you for giving us an opportunity to look into these things and make room for some improvements. Have a pleasant day. Best regards.

4/10 很差

真实旅客

2020 年 2 月入住 2 晚
Evan 于 2020年02月22日 的回复
Good day, Sir/Madam! Apologies if your expectations were not met on your stay. May we ask what areas can we improve on our service? Your feedback helps so we may be able to provide the best service we can offer. Thank you.

6/10 一般

真实旅客

与家人出行
2020 年 2 月入住 4 晚
Evan 于 2020年02月22日 的回复
Good day, Sir/Madam! Thank you very much for giving us a review on your stay at the hotel. May we ask what specific areas we can improve on? Thank you for giving us an opportunity to look into these things and make room for some improvements. Have a pleasant day. Best regards.

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff and good customer service. We enjoyed our stay with the hotel. We absolutely recommend it to prospective holiday makers
2020 年 2 月入住 1 晚
Evan 于 2020年02月9日 的回复
Thank you very much for giving us a feedback on your stay at our hotel. We appreciate the 4-star rating you gave. We are glad to know you had a good time. We hope to make it much better on your next visit. Best regards and have a nice day.

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
un des plus ancien batiment de l epoque 1900 hotel tres annee 50 service omnipresent restaurant de qualite parfois un peu long piscine appreciable situation ideale pour shopping dans chinatown a une heure de l aeroport si pas trop de traffic 500 p par grab pas trop bruyant tres bon rapport qualite prix par rapport aux hotels chers a proximite de l aeroport
2020 年 2 月入住 1 晚
Evan 于 2020年02月7日 的回复
Thank you very much for giving us a feedback on your stay at our hotel. We appreciate the 4-star rating you gave. We are glad to know you had a good time despite some setbacks. We hope to make it much better on your next visit. Best regards and have a nice day!

2/10 糟糕

真实旅客

团体旅客
不满意：住宿条件和设施，清洁度
Good pool. Very bad location. Didn't have a good view from our room to see. We didn't get the room we book online we when we got there. Our sink was leaking that we had a puddle. Everything that said it was free online wasn't free in person we had to pay if we wanted an extra towel or laundry or anything else. Every day we had to change the wifi password. We had a very hard time sitting everyone to sit in our tiny little room.
2020 年 1 月入住 9 晚
jen 于 2020年01月31日 的回复
Hi, Good day! It's really unfortunate that you were disappointed by the size and general layout of the rooms at our property. Sorry that you weren't satisfied. But the size of our room is designed for two occupants only, this also applies to the free amenities in the room like towel. It is also indicated in the voucher of all the inclusions that you have booked online. The rooms we offer has a breakfast and wee also offer a room without breakfast for cheaper price. Maybe you were able to book online a room without breakfast. We only receive bookings that are booked by the guests themselves. We sincerely hope you found accommodations which met your expectations on the rest of your trip.

6/10 一般

真实旅客

团体旅客
满意：员工和服务
特に問題は、ありません。
2020 年 1 月入住 1 晚
Evan 于 2020年01月27日 的回复
Thank you very much for giving us a feedback on your stay at our hotel. We hope you had a good time. We hope to make it much better on your next visit. Best regards and have a nice day.

2/10 糟糕

真实旅客

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Didn’t like Nothing at all about hotel, westerners beware Nothing but rice and s—T , disorganised staff Like headless chickens 🐔
2020 年 1 月入住 1 晚
Jen 于 2020年01月25日 的回复
Dear Sir/Madam, It's really unfortunate that you were disappointed with your stay in the hotel. May we know the specific reasons on why did you felt this way? So that we can improve and correct our services. We do hope to make things much better for you and our other guests. Thank you and have a nice day.

4/10 很差

Ilocanoak，Taipei

商务旅客
不满意：员工和服务，清洁度
Everything is a walking distance- grocery, school, church, lrt, jeepney, etc. The staff though are not very friendly save for some elevator people. They are too strict and too suspicious. I seldom see them smile like most Filipinos or like most people in the hospitality business. Their housekeeping didn’t even bother to wash the used glass and just returned it to the rack as if it it was already clean. Towels do not feel fresh nor do they smell like fresh. Aircon is unsightly and so dirty. TV is old. Internet is slow and you need to go down every 24 hours to ask for new passwords as they won’t give it to you over the phone.
2020 年 1 月入住 2 晚
Evan 于 2020年01月19日 的回复
Sir/Madam, we are sorry to know of the dissatisfaction you had at the hotel. Thank you very much for giving us a review on your stay at the hotel and thank you for giving us an opportunity to look into these things and make room for some improvements. Have a pleasant day. Best regards.

4/10 很差

Pamy，Parañaque

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Facilities are too basic, not for a holiday. Food was good though and the jakuzi in the pool looked interesting. Next time I will not go there for a holiday. Maybe for a business trip I would.
2019 年 12 月入住 1 晚
Evan 于 2020年01月7日 的回复
Sir/Madam, we are sorry to know of the dissatisfaction you had at the hotel. Thank you for letting us know. We are also currently renovating our rooms to make your stay much better for you and our other guests. Thank you and have a nice day.

6/10 一般

kataoka

2019 年 12 月入住 4 晚

6/10 一般

真实旅客

2019 年 12 月入住 1 晚
Jen 于 2019年12月11日 的回复
Thank you very much for giving us a feedback on your stay at our hotel. We appreciate the 3-star rating you gave us. We hope to make it much better on your next visit. Best regards and have a nice day.

6/10 一般

Tzu Ling

2019 年 11 月入住 3 晚

10/10 超赞

Evangeline

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Been here 2nd time now, I like the location it’s very easy for me to go from point A to B. Will definitely come back and will recommend to friends.
2019 年 11 月入住 3 晚
Jen 于 2019年11月13日 的回复
Thank you for recommending the hotel and for giving the hotel an excellent rating. We are happy to know you had a good time during your stay. We hope you could visit us again soon. Have a nice day.

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very polite and nice.the hotel very clean nice atmosphere.food always good..
2019 年 10 月入住 13 晚
Jen 于 2019年11月1日 的回复
Thank you very much for the 5 points high rating you gave us. It is our honor and pleasure having served you well. We are glad to know you enjoyed your stay. We hope to see you again soon. Best regards.

10/10 超赞

真实旅客

满意：住宿条件和设施，员工和服务
The hotel is clean
2019 年 10 月入住 1 晚
Jen 于 2019年10月14日 的回复
Thank you very much for the 5 points high rating you gave us. It is our honor and pleasure having served you well. We are glad to know you enjoyed your stay. We hope to see you again soon. Best regards.