I posted a review about my check in, but I felt compelled to write a longer review here after reading some of the other (not so good) reviews. I can tell you that Max Pavilion runs a very professional organization and highly qualified staff. They send a very nice email greeting when you book a room, they do a followup email and offer suggestions when to arrive to avoid the heavy traffic in Manila. Their concierge greeted my wife and I in the lobby withing a few minutes, accompanied us to our room and brought us a nice refreshing welcome drink. This is not something you get from any 3-4 Star hotels and only from a few 5-Star hotels. In my opinion, they are 100% High Class! Yes, it is true they are not a hotel, but the accommodations are much better that any 3-4 Star hotel. And if you plan to stay anywhere more than a day or two, you really want the comfort and space of Max Stay's condo suites. These are not tiny hotel rooms, they are spacious condo suites with everything you would expect to find in a condo and at a price far far less than a hotel suite. The units are are connected via walkway to the Venice Grand Canal Mall with great shopping and delicious restaurants that offer just about any cuisine you want. Do yourself a favor and forget the hotels, stay in comfort at one of the Max Pavilion units. You will be more than pleased!