La chambre ne concordait pas avec les photos et le wifi ne fonctionnait pas
Luc
2022 年 10 月入住 1 晚
2/10 糟糕
Evangeline
2022年09月9日
Evangeline
2022 年 9 月入住 1 晚
10/10 超赞
TETSURO
2022年08月23日
TETSURO
2022 年 8 月入住 3 晚
6/10 一般
Jocelyn
与家人出行
2022年07月25日
满意:员工和服务,清洁度
A big family stayed for 1 night only
We had a penthouse for 6 people which was on the 5th floor sadly there was no elevator so everytime we went out the hotel we had to take lots of flights of stairs. Taking our bags downstairs was also a test of our strenght.
We had to ask for a soap in the toilet because there was none when we arrived but the staff were quick enough to provide.
The bathroom door made a loud sound everytime someone opened it which means that we did not have a good sleep since we were 8 people (we had 2 family members joined us and we had to pay 500pesos each for them).
We booked the room for 6 people in the beginning but we only had 2 glasses in the room.
This hotel is not recommended for those who have defficulty in going up and down the many flight of stairs and those who have lots of travel baggages. Otherwise, make it sure that you will get a room in the firts floors.
Jocelyn
2022 年 7 月入住 1 晚
2/10 糟糕
Daniel
与家人出行
2022年07月21日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
RIP-OFF AND ROACHES
COMPLETE RIP-OFF!!! Do NOT stay here! Roaches everywhere and I was duped into paying double! We reserved and paid for a room on Hotels.com and the front desk said the reservation was cancelled and that we would have to pay out of pocket. I was given a supposed email from them saying as such. I later found it was NOT cancelled and Hotels.com would not refund me even with my email evidence. I have been using Hotels.com for over 15 years, but I will NEVER AGAIN. Poor customer service and poor vendor administration and coordination.