住宿正面

馬尼拉馬卡蒂大道紅色星球酒店的評價

3 out of 5
馬尼拉馬卡蒂大道紅色星球酒店
E. Mercado corner, F. Calderon St., Kalayaan Avenue, Makati, Manila

評價

7.8

不錯

10 分評分,優異;1000 則評價中有 293 則" "
8 分評分,不錯;1000 則評價中有 406 則" "
6 分評分,一般;1000 則評價中有 206 則" "
4 分評分,欠佳;1000 則評價中有 48 則" "
2 分評分,很差;1000 則評價中有 47 則" "

8.2/10 

整潔度

8.2/10 

職員與服務

7.4/10 

設施服務

7.8/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Chi Hoi Alex

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 6 晚
frederick 於 2023年11月20日的回應
Hi Mr. Choi,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Makati Avenue! We are so happy and delighted that your experience was beyond your expectations. It is through comments like yours that we are inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

6/10 一般

YEHUI

商務旅客
讚好:整潔度和職員與服務
第一次马尼拉住宿的地方
总体一般,设备很差基本无。位置尚好,公交稍远。后来自巳订便宜了30%,不知为什么
於 2022 年 6 月住了 7 晚
frederick 於 2022年6月14日的回應
Dear Mr. Yehui, I would like to start by thanking you for taking the time to post the hotel review of your recent stay at Red Planet Manila Makati and share it with our community. We are glad to read that you enjoyed your stay with us and we really appreciate you for highlighting in your feedback the hotel's location and as you have all personally described them in your review. Your comments are of most importance to us and these will certainly motivate us all to always keep up the good work. We thank you very much and we look forward to serving you again soon. Have a great week ahead! Best Regards, Frederick Santos Hotel Manager

8/10 不錯

Po Lin

讚好:整潔度和職員與服務
於 2020 年 2 月住了 3 晚
frederick 於 2020年3月3日的回應
Dear Traveler, The team and I would like to offer our sincere appreciation for sending us the hotel rating of your last stay with us. It was our pleasure to have served you to the best of our abilities, and we thank you for your gracious kindness. We thank you for your patronage and we hope to see you again soon! Best regards, Frederick Santos Hotel Manager

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
frederick 於 2019年12月17日的回應
Dear Traveler Greetings from Red Planet Makati! We thank you very much for your continued patronage and we look forward to having you back with us again soon. Have a great week ahead! Best regards, Frederick Santos Hotel Manager

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
饭店环境舒适,旁边有便利商店
交通方便,附近很多吃的,走路可以抵达,房间虽然很小,住起来舒适
於 2019 年 11 月住了 1 晚
frederick 於 2019年12月3日的回應
Dear Traveler, May I begin by thanking you for posting your feedback and by sharing your recent experience at Red Planet Makati to our community. We appreciate you for recognizing the great value for money which we offer to all our guests like you. We would also like to thank you for highlighting the hotel's cleanliness, comfortable rooms, and the excellent service that we have provided. Your comments are of most importance to us and this will certainly motivate us all to always keep up the good work. May I end by saying that it was a pleasure to serve you and we hope to see you again soon. Thank you and Have a great week ahead! Best Regards, Frederick Santos Hotel Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 3 月住了 3 晚
frederick 於 2019年4月10日的回應
Dear Traveler, Greetings from Red Planet Makati! Your review is of most importance to us, and this will certainly motivate us all to always keep up the good work. We greatly appreciate the excellent rating you had given us. Rest assured that we will continue to focus on improving our services for you and for all our guests in the future. We thank you for your continuous support and we look forward to serving you again soon! Have a great week ahead! Best Regards, Frederick Santos Hotel Manager

10/10 優異

Elvis

讚好:職員與服務、住宿狀況和客房舒適度
旅遊
交通方便,走路到哪都不遠,旁邊很多便利商店、咖啡店,晚上酒吧、消夜都有
於 2019 年 4 月住了 5 晚
Frederick 於 2019年5月7日的回應
Dear Elvis, I would like to start by thanking you for taking the time to post the hotel review of your recent stay at Red Planet Makati and share it with our community. The team and I would also like to offer our sincere appreciation for your delightful feedback and your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service, and comfort for which the hotel is renowned. We also appreciate you for describing the hotel's location. We are glad that being at the best location was advantageous to your stay, allowing you easy access to a different lifestyle and commercial establishments in the area. We thank you for your continuous support and we look forward to serving you again soon. Best Regards, Frederick Santos Hotel Manager

8/10 不錯

Wei-Kai

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 1 晚
frederick 於 2019年3月26日的回應
Dear Traveler, We appreciate you for choosing Red Planet Makati as your accommodation place here in Manila and we thank you very much for your patronage. We look forward to having you back with us again soon and may you have a great week ahead! Best Regards, Frederick Santos Hotel Manager

8/10 不錯

Lin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
the enviroment is quite comfortable and nice
於 2019 年 3 月住了 1 晚
traveler 於 2019年3月19日的回應
Dear Traveler, I would like to start by thanking you for taking the time to post the hotel review of your recent stay at Red Planet Makati and share it with our community. The team and I would also like to offer our sincere appreciation for your delightful feedback and your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service, and comfort for which the hotel is renowned. We thank you for your continuous support and we look forward to serving you again soon. Best Regards, Frederick Santos Hotel Manager

8/10 不錯

Lin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
the enviroment is quite comfortable and nice
於 2019 年 3 月住了 1 晚
frederick 於 2019年3月19日的回應
Dear Traveler, I would like to start by thanking you for taking the time to post the hotel review of your recent stay at Red Planet Makati and share it with our community. The team and I would also like to offer our sincere appreciation for your delightful feedback and your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service, and comfort for which the hotel is renowned. We thank you for your continuous support and we look forward to serving you again soon. Best Regards, Frederick Santos Hotel Manager

8/10 不錯

Wei-Kai

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 1 晚
frederick 於 2019年3月19日的回應
Dear Traveler, The team and I would like to offer our sincere appreciation for sending us your hotel rating. We thank you for your continuous support and we look forward to serving you again soon. Best Regards, Frederick Santos Hotel Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
perfect high CP value
於 2019 年 1 月住了 2 晚
frederick 於 2019年1月11日的回應
Dear Traveler, Thank you for choosing to stay at Red Planet Makati and for taking the time to post your wonderful review. It was our genuine pleasure serving you and your positive feedback is very much appreciated. We are delighted to know that you enjoyed your stay with us and gave us an excellent rating. Thank you for your kind words in describing the standards that we offer and for recognizing the excellent service that our hotel has provided. We look forward to welcoming you back here with us soon at Red Planet Makati! Best regards, Frederick Santos Hotel Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 9 月住了 1 晚

4/10 欠佳

Jerry (taiwan)

讚好:整潔度
不滿:職員與服務、住宿狀況和客房舒適度
affordable hotel, clean but noisy airconditioner
won't let me check-in luggage after I check out. Clerk says they need to charge me if I don't pick up after 2pm. Never had this kind of experience before. not staying there again.
於 2017 年 7 月住了 3 晚
Frederick 於 2017年7月13日的回應
Dear Valued Guest, Thank you for choosing Red Planet Makati as your accommodation place here in Manila and we sincerely appreciate your honest review of the property. In regard with your comments, we regret that this was your impression and we sincerely apologize for the confusion. I believe that this was only a miscommunication and we do not charge our guests for storage if luggage will not be stored overnight. We will take your feedback to heart and kindly rest assured that we will continue to focus on improving our services for you and for our other guests in the future. Apart from the concerns which you have mentioned, we believe that we have made your stay comfortable and a truly memorable one. We thank you very much for your continued patronage and we look forward to having you back with us again soon. Best regards, Frederick Santos Hotel Manager

6/10 一般

Padagawf

Frederick 於 2017年4月5日的回應
Dear Traveler, I would like to start by thanking you for posting your hotel review rating. We thank you very much for your patronage and we hope to welcome you back with us again soon. Best Regards, Frederick Santos Hotel Manager

6/10 一般

真實旅客

讚好:整潔度
不滿意
房間除了床就是走路空間,冰箱,電水爐都沒有,千萬別抽菸,退房時會找你碴扣你三千p,
Frederick 於 2017年3月23日的回應
Dear Traveler, Greetings from Red Planet Makati, Manila and thanks for sending us your hotel review for your recent stay with us. We greatly appreciate your effort in providing us your honest feedback and we are glad to read that you gave us a satisfactory rating. In regard to your comments especially on the room size and the hotel's limited amenities, we regret that this was your impression and we offer you our sincere apologies. Our rooms are indeed smaller and only have the basic amenities comparable to similar properties in the area, however we feel we provide good value given our central location, quality of beds, speed of wi-fi internet, and the lowest room rate available in the area. Apart from these issues, we believe that we have made your stay comfortable and a truly memorable one. We personally would like to regain your confidence and we hope that there will be other opportunities to be of service to you again. Kindly let me know should you have plans to stay with us again here at Red Planet Makati, Manila and I will be more than willing to assist you. Thank you so much for your continued patronage and we hope to see you again soon. Best regards, Frederick Santos Hotel Manager

4/10 欠佳

Xi

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
房间小,噪音大,网络差
前台服务生的态度不好。房间小,噪音大。网络信号极弱。早餐不好。
General Manager 於 2017年2月28日的回應
Dear Traveler, Thank you for choosing Red Planet Makati as your accommodation place here in Manila and we sincerely appreciate your honest review of the property. Your observations are important to us and your comments are duly noted especially with your feedback on our concessionaire restaurant. We regret that this was your impression and we sincerely apologize for the inconvenience these has caused you. Your experience does not in anyway represent the quality of standards we strive for, and indeed customarily maintain at the hotel. We are now conducting an investigation on these concerns and kindly rest assured that our team has taken appropriate measures to improve our services for you and for our other guests in the future. We personally would like to regain your confidence and we hope that there will be other opportunities to be of service to you again. Kindly let me know when you have plans to stay with us again here at Red Planet Makati, Manila and I would be very glad to personally assist you. Have a great week ahead! Best regards, Frederick Santos Hotel Manager

2/10 很差

Kushen

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
入住时也没説不能打開窗户、到退房説窗户把手壞了要賠贘500菲幤、还開收了收據给我、所以对這家酒店很不爽
General Manager 於 2017年2月28日的回應
Dear Traveler, Thank you for choosing Red Planet Makati as your accommodation place here in Manila and we sincerely appreciate your honest review of the property. Your observations are important to us and your comments are duly noted especially with your feedback on the window lock. We regret that this was your impression and we sincerely apologize for the inconvenience this has caused you. May I politely inform you that the windows are locked for your personal protection from the insects outside that might enter your room. Apart from this issue, we believe that we have made your stay comfortable and a truly memorable one. We personally would like to regain your confidence and we hope that there will be other opportunities to be of service to you again. Kindly let me know when you have plans to stay with us again here at Red Planet Makati, Manila and I would be very glad to personally assist you. Have a great week ahead! Best regards, Frederick Santos Hotel Manager

6/10 一般

真實旅客

不滿:整潔度、職員與服務和客房舒適度

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Padagawf

讚好:職員與服務和住宿狀況

8/10 不錯

TZUCHEN (taipei)

讚好:整潔度、職員與服務和住宿狀況
有待改進的客房硬件服務
酒店價格還可以,但是無限wifi速度太差了,常斷線.客房內竟然沒有燒開水的電茶壺,要一杯開水還要下樓到前台索取,實在太不方便了.
Frederick 於 2016年6月15日的回應
Dear Tzuchen, We greatly appreciate you for taking the time of providing us with your very inspiring review on Hotels.com. The team and I would like to extend to you our deepest gratitude for the kind words you have given us especially to our Staff. This will certainly motivate us all to always keep up the good work. In regard to your other comments, we will take a close look on this and rest assured that we will continue to improve our services for you and for our guests in the future. Again, we thank you for choosing Red Planet Makati as your accommodation choice here in Manila and we hope to welcome you back with us again soon. Best Regards, Frederick Santos Hotel Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
The window is strictly forced to close. stuffy
No fresh air to breath as the window is locked at all times.
Frederick 於 2016年7月16日的回應
Dear Traveler, Greetings from Red Planet Makati Avenue, Makati City Philippines! May I begin by thanking you for posting your review on Hotels.com. We greatly appreciate your effort of providing us your feedback and for giving the hotel an excellent rating on location, cleanliness and service. It is truly encouraging to learn that guests were satisfied with our services and we made your stay a truly memorable one. May I end by saying that it was really a pleasure to serve you and we hope to welcome you back with us again soon. Thank you so much and may you have a great week ahead! Best Regards, Frederick Santos Hotel Manager

10/10 優異

Y (台灣)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice place
Great!!!! 下次列入考慮!!!!
Frederick 於 2016年5月14日的回應
Dear Y, I would like to start by thanking you for posting your feedback on Hotels.com. The team and I would also like to offer our sincere appreciation for your delightful feedback. We were glad to read that you enjoyed your stay and gave us an excellent rating especially on the hotel's service, room, and over-all value. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service, and comfort for which the hotel is renowned. We thank you very much for your patronage and we hope to welcome you back with us again soon. Best Regards, Frederick Santos Hotel Manager

8/10 不錯

TZU-HSIU

讚好:整潔度、職員與服務和住宿狀況

4/10 欠佳

Jung Kuang

讚好:整潔度
不滿:職員與服務和住宿狀況

6/10 一般

Chang-Lin

讚好:整潔度
早餐在位於酒店旁的運動酒吧吃
房間小,開行李只能在走道開,房內WiFi訊號不穩定,房間只提供一卷衛生紙,一個肥皂和一小瓶沐浴乳,早餐在位於大門旁的運動酒吧內吃,服務人員態度不錯,由於房內沒有提供熱水瓶及礦泉水,要泡麵需到一樓櫃台和給10 PHP,房內整齊乾淨算是很陽春的酒店.

10/10 優異

CHIA-MING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel.
Excellent hotel.

8/10 不錯

CHUN CHIH (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good for value
good location, and price

8/10 不錯

yen liang (臺灣)

讚好:職員與服務、住宿狀況和客房舒適度
螞蟻...
房間是很乾淨, 但有不少螞蟻 床邊的床頭櫃看到了10隻以上的螞蟻在爬, 雖然上面很乾淨

6/10 一般

C (Hong Kong)

讚好:職員與服務
價錢合理,地點方便
價格合理,房間舒適,但晚上聽到樓下酒吧的樂聲,較嘈,影響睡眠。房間清潔度可以接受,員工有禮,親切熱誠。

4/10 欠佳

真實旅客

不滿:整潔度、住宿狀況和客房舒適度
i don't like here
window can not open, room wall and bed is dity, room very small, i don't like here. if you stay here 1 night is ok, long time is not good feel. hotel location is good.

2/10 很差

Michael (china)

讚好:整潔度和客房舒適度
不滿:職員與服務和住宿狀況
lost
住着还不错,就是无缘无故丢了相机,相机放在相机盒里,没动过,于是离开时就直接打包回来了,后来才发现相机不见了,盒子还在,打电话给酒店,总是接不通。很郁闷。

8/10 不錯

Victor

讚好:整潔度、職員與服務、設施服務和住宿狀況
Secure, close to malls, grocery and restaurants. I miss having a coffee maker in the rooms.
於 2024 年 5 月住了 4 晚
Gio / Hotel Manager 於 2024年5月21日的回應
Dear Mr. Victor,We thank you for choosing to stay with us. We hope to see you again.

10/10 優異

Bobby

讚好:整潔度和職員與服務
Nice and convenient
於 2024 年 5 月住了 5 晚
Gio / Hotel Manager 於 2024年5月20日的回應
Dear Mr. Bobby,Thank you for choosing to stay with us. We hope to see you again.

8/10 不錯

Victor

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The rooms are spartan but I knew that before making my reservation. Elevators are a big plus compared to places with stairways only.
於 2024 年 5 月住了 4 晚
Gio / Hotel Manager 於 2024年5月20日的回應
Dear Mr. Victor,We thank you for choosing to stay with us. We hope to see you again.

2/10 很差

Raymond

不滿:設施服務
Good compact and clean despite the neighbourhood
於 2024 年 5 月住了 2 晚
Gio / Hotel Manager 於 2024年5月14日的回應
Dear Mr. Raymond,Thank you for choosing to stay with us. We hope to see you again.

8/10 不錯

Ricardo

讚好:職員與服務和住宿狀況
It was to the point. A space for the bed and a complete bathroom. No mini fridge, which was fine. Any needed amenities other than towels and toiletries are available in the surrounding area. Property was clean. Staff were friendly and polite.
於 2024 年 4 月住了 7 晚
Gio / Hotel Manager 於 2024年5月9日的回應
Dear Mr. Ricardo,Thank you for your feedback. We're glad you found the room to be sufficient and the property clean. We hope to see you again.

8/10 不錯

Masahiko

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Gio / Hotel Manager 於 2024年4月22日的回應
Dear Masahiko,Thank you for choosing to stay with us.

10/10 優異

Samuel

讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely place. Helpful staff.
於 2024 年 4 月住了 2 晚
Gio / Hotel Manager 於 2024年4月15日的回應
Dear Mr. Samuel,Thank you for your kind words! We're delighted to hear that you enjoyed your time with us and found our staff helpful. If you need anything else during your stay, please feel free to let us know. We look forward to welcoming you back in the future.

8/10 不錯

Jenny

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 1 晚
Gio / Hotel Manager 於 2024年4月12日的回應
Hi Ms. Jenny,Thank you for choosing to stay with us. We hope to see you again soon.

10/10 優異

Noel

讚好:整潔度、職員與服務和住宿狀況
Room size is good for 1 or 2 nights. Not much space. Cheep price so I didn't expect much. Overall I'm happy with my atay
於 2024 年 4 月住了 2 晚
Gio / Hotel Manager 於 2024年4月12日的回應
Hi Mr. Noel,Glad to hear you had a satisfactory stay!we hope to see you again soon.

6/10 一般

Joy

讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
There a two nightclubs next to the hotel and open 7 days a week. Closed for 1 day during Good Friday. The music starts at 9pm-3am and super loud. The hotel building vibrates and having a tough time sleeping. I requested to be moved to the other side. It helped a little bit but the music is still super loud. Also, I didn't know I was at the Red Light District!! :-/
於 2024 年 3 月住了 3 晚
Gio / Hotel Manager 於 2024年4月9日的回應
Dear Ms. JoyI deeply apologize for the inconvenience you've experienced during your stay. We understand the disturbance caused by the nearby nightclubs, especially with their loud music that makes it challenging to sleep. Your comfort and satisfaction are our top priorities, and we'll do our best to address these concerns promptly. Thank you for bringing this to our attention.

10/10 優異

Ahmad

於 2024 年 3 月住了 1 晚
Gio / Hotel Manager 於 2024年4月25日的回應
Dear Mr. Ahmad,Thank you for the 5 star rating. We hope to see you again.

10/10 優異

William (Santa Rita)

讚好:整潔度、職員與服務和住宿狀況
I been going to this hotel for 12 years. It is like a second home to me.
於 2024 年 3 月住了 1 晚
Gio / Hotel Manager 於 2024年4月1日的回應
Hi Mr. William,Thank you for the perfect rating. We hope to see you again.

10/10 優異

Leilani

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent and affordable.
於 2024 年 3 月住了 3 晚
Gio / Hotel Manager 於 2024年4月1日的回應
Hi Ms. Leilani,Thank you for the perfect rating. We hope to see you again.

10/10 優異

KEMIA

讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff are accomodating
於 2024 年 3 月住了 1 晚
Gio / Hotel Manager 於 2024年3月19日的回應
Dear Valued Guest,Thank you for choosing to stay with us. We are all delighted to know that you appreciated the accommodation of our staff. We hope to see you again.

8/10 不錯

Vasant

讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy to access for everything.
於 2024 年 3 月住了 3 晚
Gio / Hotel Manager 於 2024年3月18日的回應
Dear Valued Guest,Thank you for choosing to stay with us. We hope to see you again.

10/10 優異

Jeremy

於 2024 年 3 月住了 2 晚
Gio / Hotel Manager 於 2024年4月1日的回應
Hi Mr. Jeremy,Thank you for the perfect rating. We hope to see you again.

8/10 不錯

Janusz

讚好:整潔度、職員與服務和住宿狀況
Interesting concept of chatting with the reception through the app. Would be perfect if there would be at least super-mini fridge in the room
於 2024 年 3 月住了 2 晚
Gio / Hotel Manager 於 2024年3月7日的回應
Dear Mr. Janusz,Thank you for choosing to stay with us. We are delighted to know that you appreciated our app. Your other concern is well noted. We hope to see you again.