门厅

关于奥提加斯红色星球酒店的点评

3 out of 5
奥提加斯红色星球酒店
Lot 5 Block 4 San Antonio Shaw blvd, Pasig, Manila

点评

8.4

很好

10 分 - 超赞。305 条好评,共有 745 条点评" "
8 分 - 还可以。311 条好评,共有 745 条点评" "
6 分 - 一般。92 条好评,共有 745 条点评" "
4 分 - 很差。26 条好评,共有 745 条点评" "
2 分 - 糟糕。11 条好评,共有 745 条点评" "

8.8/10

清洁度

8.4/10

员工和服务

7.6/10

服务设施

8.4/10

住宿条件和设施

8.4/10

环保

点评

6/10 一般

PeiChen

不满意:清洁度、住宿条件和设施、客房舒适度
比預計的差,有點失望
水壓不夠,水量很小,水溫不夠,要等10鐘以上,才會有熱水,房間真的很小,走道無法放行李箱。
2023 年 3 月入住 4 晚
Gio / Hotel Manager 于 2023年04月11日 的回复
Dear Valued Guest,We apologize for the inconvenience. Rest assure that it will be rectified immediately. We hope to see you again.

4/10 很差

Kushen

商务旅客
不满意:员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 1 晚
Gio / Hotel Manager 于 2023年02月25日 的回复
Dear Valued Guest,We thank you for choosing to stay with us. We hope to see you again.

10/10 超赞

真实旅客

2020 年 2 月入住 2 晚
Gio 于 2020年02月8日 的回复
We thank you for taking time to evaluate your stay with us. We hope to see you again.

8/10 还可以

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 1 晚
Gio 于 2020年02月8日 的回复
We thank you for taking time to evaluate your stay with us. We hope to see you again.

6/10 一般

真实旅客

满意:清洁度、住宿条件和设施、客房舒适度
2018 年 11 月入住 8 晚
gio 于 2019年08月19日 的回复
Dear Guest, We thank you for taking time to evaluate your stay with us. We hope yo see you soon. Gio / Hotel Manager

8/10 还可以

L.,香港

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
房間簡約, 細小窗口, 城巿景, 沒有衣櫃但有掛衣處, 沒有水煲及牙刷(支持環保最好自備), 沒有枝裝水提供, 如有需要水及牙刷可到接待處購買
2018 年 10 月入住 1 晚
Jeremy Go 于 2018年11月14日 的回复
Greetings from Red Planet Manila Ortigas L, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 超赞

LI-WEI

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
飯店人員服務的很好!已經來第二次了
2017 年 12 月入住 2 晚
jeremy go 于 2018年01月13日 的回复
Warm Greetings from Red Planet Hotel Mr. Li-Wei, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 超赞

Chen Chung

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 11 月入住 12 晚
jeremy go 于 2018年01月13日 的回复
Mabuhay from Red Planet Ortigas, Thank you for rating us a perfect 5 score! We are so glad to hear that you enjoyed your accommodation with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 超赞

YenYing

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2017 年 11 月入住 4 晚
Jeremy 于 2017年12月9日 的回复
Greetings from Red Planet Hotel YenYing, Thank you for rating us a perfect 5 score! We are so glad to hear that you enjoyed your accommodation with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

4/10 很差

pei chun

不满意:员工和服务、住宿条件和设施、客房舒适度
飯店太簡陋,沒有熱水瓶,更沒有冰箱了,很不方便
2017 年 9 月入住 1 晚
Jeremy 于 2017年09月12日 的回复
Greetings from Red planet Hotel Pei Chun, Thank you for sharing your review with us! We are happy to note that we met some of your expectations during your stay. We do have toiletries and bottled water for sale at the lobby reception (for Php20 only) wherein you could ask any assistance with our front office staff. More than ever, we are looking forward of seeing you again here in our planet.

8/10 还可以

MING I

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
方便
離RCBC很近,走路5分鐘可到,附近很多24小時餐廳,樓下即是7—11.方便
2017 年 5 月入住 2 晚
Jeremy 于 2017年06月5日 的回复
Warm Greetings from Red Planet Hotel Ming I, Thank you so much for posting a review. It is very gratifying to know that our efforts to give the best service possible has been appreciated. More than ever we look forward to your next 2017 visit.

8/10 还可以

CHUNLEI

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
目前住過最佳的菲律賓紅星球
住了很多間red planet的菲律賓分店,這家的設備狀況最佳。附近也有百貨賣場可以逛,吃東西都不是問題。
General Manager 于 2017年03月25日 的回复
Warm Greetings from Red Planet Hotel Chunlei, Thank you so much for posting a review. It is very gratifying to know that our efforts to give the best service possible has been appreciated. More than ever we look forward to your next 2017 visit.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
nice hotel for limited budget
neat and convenicent
Jeremy 于 2016年06月18日 的回复
Warm Greeting from Red Planet Hotel, It makes us happy to know that you had a wonderful stay with us. Rest assured that we would exceed and create more memorable experience on your next stay. We shall cascade to our team your valuable comments. Your patronage and loyalty are very important to us. We hope to see you at Red Planet Hotel again.

10/10 超赞

KING CHUNG,Hong Kong

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good
Very good

8/10 还可以

CHUN CHIH,Taiwan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
suitable for business
very good, especially for business man.

8/10 还可以

CHUN CHIH

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
business suitable hotel
everything is fine, good for business man, the only one thing is poor, you hardly to find Taxi in front of hotel.

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

4/10 很差

yu hua

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
BED IS VERY GOOD !
GREAT !

10/10 超赞

wewe,kaohsiung

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
建築新穎,服務態度佳
有空可以去附近green field走走,還不錯的shopping district

10/10 超赞

Holden Hsu

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
極新又實惠的旅館
附近有個green field商圈,也推薦走走。

6/10 一般

真实旅客

满意:清洁度、员工和服务、客房舒适度
剛開幕!全新Tune Hotel
全部都是新的,接待人員態度佳,經濟實惠,近SM Mega 跟香格里拉 Mall,不過太接近車水馬龍的大馬路,連三經半夜都很吵

6/10 一般

Maricon

与家人出行
满意:清洁度
no toiletries provided, you have to buy it at the frontdesk
2024 年 4 月入住 1 晚
frederick 于 2024年05月15日 的回复
Good day, Ms. Maricon,I would like to start by thanking you for taking the time to post the hotel review of your recent stay at Red Planet Ortigas and share it with our community.We are glad to read that you enjoyed your stay with us and we appreciate your continuous support. We look forward to serving you again very soon.Have a great week ahead!Best Regards,Frederick SantosHotel Manager

10/10 超赞

Cristina

满意:员工和服务,清洁度
Overall excellent experience!!!
2024 年 3 月入住 3 晚
frederick 于 2024年03月30日 的回复
Hi Cristina.Greetings from Red Planet Ortigas! We would like to send you our sincere appreciation for giving us an excellent rating of your last stay with us and we believe that it would be a lasting impression. We are glad to learn that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities, we thank you for your gracious kindness. Your feedback on the hotel's services is important to us which will certainly motivate us all to always keep up the good work.We thank you sincerely and we look forward to serving you again very soon. Have a great week ahead! Best Regards, Frederick Santos Hotel Manager

8/10 还可以

elmer,Oakley

满意:清洁度、员工和服务、住宿条件和设施
The place is clean and accessiblle. It is price reasonably.
2024 年 3 月入住 4 晚
frederick 于 2024年03月25日 的回复
Hi Mr. Elmer,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Ortigas an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager

2/10 糟糕

Alexander

不满意:住宿条件和设施,服务设施
No refrigerator nor microwave in the room! No mention of this discomfort prior to booking and check-in!
2024 年 2 月入住 13 晚
frederick 于 2024年03月19日 的回复
Hi Mr. Alexander, Greetings from Red Planet Ortigas! May I start by thanking you for sending us your honest feedback about your recent stay with us. Your invaluable comments are important to us and we take all of these very seriously. In regards to your concerns about hotels' limited amenities specifically the lack of mini-ref and microwave oven in our standard room set-up, may we politely inform you that Red Planet Hotels is an international chain of budget hotels, and our rooms indeed only have limited amenities when compared to similar properties in the area, however, we feel we provide good value given our central location, quality of beds, security, and the lowest room rate available in our area. We also believe that these were all explained to you by our team before you finalized the booking which you freely accepted and understood. Apart from this concern, we believe that your 13 nights of staying in the hotel were comfortable and truly memorable. Thank you so much and we hope to see you again soon. Best regards, Frederick Santos Hotel Manager

10/10 超赞

Laurence,Las Vegas

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff is very professional and courteous. Great budget friendly hotel.
2024 年 1 月入住 1 晚
frederick 于 2024年03月13日 的回复
Hi Mr. Laurence,The team and I would like to offer our sincere appreciation for your delightful feedback and for giving Red Planet Ortigas an excellent rating. We are glad to read that you enjoyed your stay with us and it was our pleasure to have served you to the best of our abilities.We thank you for your continuous support and we look forward to serving you again very soon!Have a great week ahead!Best regards,Frederick SantosHotel Manager

10/10 超赞

Chito

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
frederick 于 2024年03月13日 的回复
Hi Mr. Chito,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Ortigas! We are so happy and very much delighted that your experience was beyond your expectations. It is through comments like yours that we are kept inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

6/10 一般

Rolan

2024 年 1 月入住 1 晚
frederick 于 2024年03月13日 的回复
Hi Mr. Rolan,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Ortigas! We are so happy and very much delighted that your experience was beyond your expectations. It is through comments like yours that we are kept inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

10/10 超赞

Joji

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚
frederick 于 2024年03月13日 的回复
Hi Mr. Joji,Thank you very much for sharing your five-star impression of your recent stay at Red Planet Ortigas! We are so happy and very much delighted that your experience was beyond your expectations. It is through comments like yours that we are inspired to be the best that we can be for our guests.Again, thank you very much and we look forward to welcoming you back again soon.Best Regards,Frederick SantosHotel Manager

10/10 超赞

Aileen

满意:清洁度、员工和服务、服务设施、住宿条件和设施
No free breakfast
2023 年 12 月入住 1 晚

6/10 一般

Kok Chor

商务旅客
Rooms small, limited towel, no slippers, or even free bottled water. Room has no added furniture, it is more suitable for local travelers and backpacker. It is located on the busiest road towards mandaluyong, not much eateries around. Behind the hotel, is messy dirty road. Walking to a nearby convenient store is not too convenient and safe, roads at night are dark, unsafe. Experienced a few hours of no electricity and WiFi cutoff. Only good facilities was the drive up carpark and more available parking lots, but must return hotel early to grab a empty parking lot.
2023 年 9 月入住 3 晚
Gio / Hotel Manager 于 2023年12月21日 的回复
Dear Kok Chor,All your concerns were all noted. We hope to see you again.

8/10 还可以

真实旅客

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
不满意:客房舒适度
Pleasant helpful staff. They were helpful in responding to our requests
2023 年 11 月入住 28 晚
Gio / Hotel Manager 于 2023年12月15日 的回复
Dear Valued Guest,We thank you for choosing to stay with us. We are happy to know that you appreciated the accommodation of our staff. We hope to see you again.

8/10 还可以

Samantha

满意:员工和服务,清洁度
2023 年 12 月入住 4 晚
Gio / Hotel Manager 于 2023年12月15日 的回复
Dear Ms. Samantha,Thank you for choosing to stay with us. We hope to see you again.

8/10 还可以

Toshiyuki

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Gio / Hotel Manager 于 2023年11月20日 的回复
Dear Mr. Toshiyuki,Thank you for choosing to stay with us. We hope to see you again.

10/10 超赞

JOSELITO

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Thank you so much for being good to us
2023 年 11 月入住 1 晚
Gio / Hotel Manager 于 2023年11月16日 的回复
Hi Mr. Joselito,Thank you for choosing to stay with us. We hope to see you again.

10/10 超赞

philippe

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Gio / Hotel Manager 于 2023年11月16日 的回复
Hi Mr. Philippe,Thank you for the 5 star review. We hope to see you again.

10/10 超赞

Christopher

满意:住宿条件和设施
The staff were very friendly and made me feel comfortable for my stay. I would recommend this hotel to a friend.
2023 年 10 月入住 1 晚
Gio / Hotel Manager 于 2023年11月16日 的回复
Hi Mr. Christopher,Thank you for choosing to stay with us. We appreciate your kind words. We hope to see you again.

8/10 还可以

NICARETES

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Gio / Hotel Manager 于 2023年10月28日 的回复
Dear Mr. Nicaretes,Thank you for choosing to stay with us. We hope to see you again.

8/10 还可以

NICARETES

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Gio / Hotel Manager 于 2023年10月28日 的回复
Dear Mr. Nicaretes,Thank you for choosing to stay with us.

10/10 超赞

Vina Carolina,Sonoma

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and clean. Room amenities and bathroom are modern which is nice. Fast wifi. Easy check-in. I like that you have to scan your key to work the elevator. Relatively quiet in terms of not hearing neighbors. My room was on the Shaw Blvd side on the 6th floor and I could hear street traffic. It didn't bother me much but others might. About 5 min walk to Shangri-la and surrounding shopping centers. The guard/concierge staff were very helpful. The only miss was the safe did not work. The batteries were low and it was set to the lock position although it was open. I stayed only 1 night so wasn't a big deal, but if I was there multiple nights I need to have it working.
2023 年 10 月入住 1 晚
Gio / Hotel Manager 于 2023年10月24日 的回复
Dear Ms. Vina,Thank you for choosing to stay with us. We and happy to know that you enjoyed the fast wifi access in your room. Your other concern is well noted. We hope to see you again.

8/10 还可以

Evelyn

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Loyal customers
Repeat guest for years! Near the locations I want to go.
2023 年 10 月入住 2 晚
Gio / Hotel Manager 于 2023年10月18日 的回复
Hi Ms. Evelyn,Thank you for always choosing to stay with us. We hope to see you soon.

8/10 还可以

Anastaesza

满意:清洁度、员工和服务、住宿条件和设施
Rooms were small and basic but clean. I was always out during the day so that’s fine for me. I wish the shower had a complete door so the water wouldn’t go out when showering. Bathroom is nice and modern. They have bidets and toiletries. Oh they do not have a closet
2023 年 9 月入住 5 晚
Gio / Hotel Manager 于 2023年10月18日 的回复
Dear Ms. Anastaesza,Thank you for choosing to stay with us. We are happy to know that you enjoyed the cleanliness of the room. We hope to see you again soon.

2/10 糟糕

Christine

商务旅客
Stucked inside the room for an hour
Room has no phone to connect to the front desk in case of emergency. Was stucked inside the room for an hour trying to force the door to open. Nice location though, hope they can improve their room quality and customer service.
2023 年 10 月入住 1 晚
Gio / Hotel Manager 于 2023年10月4日 的回复
Dear Ms. Christine,We apologize for the inconvenience you had during your last stay with us. You may reach our staff using the Red Planet App. We hope to see you again.

10/10 超赞

Miguel

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ive been staying here for the last 8 years.
2023 年 9 月入住 5 晚
Gio / Hotel Manager 于 2023年09月30日 的回复
Hi Mr. Miguel,Thank you for the 5-star rating. We hope to see you again.

8/10 还可以

Miguel

满意:清洁度、员工和服务、住宿条件和设施
.
2023 年 9 月入住 4 晚
Gio / Hotel Manager 于 2023年09月18日 的回复
Dear Mr. Miguel,Thank you for choosing to stay with us. We hope to see you again.

8/10 还可以

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Bed linen needs new sets
2023 年 8 月入住 1 晚
Gio / Hotel Manager 于 2023年08月25日 的回复
Dear Valued Guest,Thank you for your review. We are now just waiting for the linen deliveries from the supplier. We hope to see you again.

8/10 还可以

Rechard

2023 年 7 月入住 5 晚
Gio / Hotel Manager 于 2023年09月2日 的回复
Hi Mr. Richard!Thank you for choosing to stay with us. We hope to see you again.

10/10 超赞

Mabe

2023 年 7 月入住 1 晚
Gio / Hotel Manager 于 2023年07月19日 的回复
Hi Mabe!Thank you for the 5 star rating. We hope to see you again.