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关于瑞德多兹普拉斯酒店 @ 马卡蒂埃万杰利斯塔街的点评

2.5 out of 5
瑞德多兹普拉斯酒店 @ 马卡蒂埃万杰利斯塔街
1731 Evangelista Street, Corner Lucban St, Makati

点评

8.0

很好

10 分 - 超赞。19 条好评,共有 41 条点评" "
8 分 - 还可以。11 条好评,共有 41 条点评" "
6 分 - 一般。5 条好评,共有 41 条点评" "
4 分 - 很差。1 条好评,共有 41 条点评" "
2 分 - 糟糕。5 条好评,共有 41 条点评" "

8.6/10

清洁度

8.0/10

员工和服务

8.4/10

服务设施

8.6/10

住宿条件和设施

点评

2/10 糟糕

Sonia. Bauro

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
No refund from this hotel
i believe i have been treated very badly by this hotel, they would not, give me a refund, even though the reason i could not make it to the hotel was out of my hands ( Force Maseure) my flight was cancelled by air asia , thats the reason i could not make it, but they will not give me a refund, i will never ever stay in one of their hotels ever again.
2020 年 9 月入住 2 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Budget and Clean
Convenient place and friendly staff
2020 年 3 月入住 1 晚

2/10 糟糕

真实旅客

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
絶対におすすめしない
場所が裏路地で夜物騒な雰囲気。近くにコンビニなど無く夜は配達を頼むしか無い。部屋が写真よりずっと狭く、何より悪かったのはWifiの不調でしばらく繋がらない。スタッフの印象もフィリピン旅行の中でも相対的にとても悪い。2日予約しましたが一泊で出ます。安さに釣られては駄目です。BGC周辺に泊まるならもっとお金を出すべきです。
2020 年 1 月入住 1 晚

10/10 超赞

yoshiharu

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
新しいホテルです。
新しくできたホテルです。 新しいホテルなので奇麗です、部屋は広く、シャワー室も広いです。治安は一応マカティなので大丈夫です,ローカルな場所ですけど。 ホテルの前はジープが頻繁に通るので、それに乗ればLRTの駅に直接行けます。 そんに不便では無いと思います。
2020 年 2 月入住 2 晚

8/10 还可以

Rulan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 2 月入住 2 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 1 月入住 1 晚

8/10 还可以

Ruby rose

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 1 晚
RedDoorz Philippines 于 2020年01月9日 的回复
Dear Ruby rose Thank you for giving us a 8/10 review. We are looking forward to your next visit and improve on whats need improvements.

10/10 超赞

JOYCE

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Awesome!
2019 年 12 月入住 5 晚
RedDoorz Philippines 于 2020年01月9日 的回复
Dear JOYCE. Thank you for giving us a perfect score of 10/10. we are glad that we provided you an enjoyable accommodation on your previous trip. See you on your next visit!

8/10 还可以

Ferdinand

2019 年 12 月入住 1 晚

10/10 超赞

Michael

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 2 晚

10/10 超赞

P

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
My favourite in Philippines
This hotel is the best I've stayed in Phillipines. I arrived 6am and the staff were very helpful. The room was spotless. With a nice view from the window. Shower was the best I've used for months. There is a rooftop to get a nice view of the sunset. I really liked the staff and chatting with them. Very helpful and friendly especially the nightshift girls on reception and nightshift guard. Also this is a great area to stay and I felt pretty safe in day or night. Felt like real Manila.
2019 年 12 月入住 2 晚

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 12 月入住 2 晚

2/10 糟糕

真实旅客

不满意:员工和服务
The property is nice. Pero yung mga staff, HINDI. MGA MANGGAGAMIT. MAGNANAKAW. KINUHA YUNG SUSI PRA MACHARGE AKO. SINUMSUMPA KO. KUNG SINO KUMUHA NG SUSI NYUN MAMAMATAY BUONG ANGKAN
2019 年 12 月入住 1 晚

10/10 超赞

Lumil

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
employees are very welcoming, no dicrismination at all, clean and very comfy stay, will definutely book again soon hehe thumbs up to smart led monitor kasi may Netflix haha
2019 年 12 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The service was very nice. Polite staff and nice environment
2019 年 12 月入住 1 晚
RedDoorz Philippines 于 2019年12月18日 的回复
Dear Anonymous Thank you for appreciating our staff. This shall be communicated with them for their job well done. Thank you! and we hope to see you soon!

10/10 超赞

Peter

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
This was our second stay here and highly recommended. The place is spotless, the aircon silent and only about 15 from international terminal. Warning though - there is no lift and 5 floors so luck of the draw how much climbing you have to do each day.
2019 年 12 月入住 1 晚
RedDoorz Philippines 于 2019年12月18日 的回复
Dear Peter Thank you for staying with us for the second time. We hope that this will not be the last visit. We always strive to provide the best quality of service for our guests. We hope to see you more in the future!

10/10 超赞

真实旅客

满意:员工和服务、服务设施、住宿条件和设施
2019 年 12 月入住 1 晚
RedDoorz Philippines 于 2019年12月18日 的回复
Dear Anonymous Thank you for your high rating regarding your recent stay!

6/10 一般

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Netheid is prima. Personeel erg vriendelijk en behulpzaam.
2019 年 12 月入住 7 晚
RedDoorz Philippines 于 2019年12月18日 的回复
Dear Anonymous, Thank you for providing feedback regarding your recent stay and for appreciating our service. This shall be communicated with the team for us to continue providing the best quality of service for our guests. Thank you and we hope to see you soon again.

8/10 还可以

Noel

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 12 月入住 1 晚
RedDoorz Philippines 于 2019年12月18日 的回复
Dear Noel, Thank you for rating your recent stay with RedDoorz. we are grateful to received 8/10. We always believe that improvement shall be always done for everything that we do. Thank you and we hope to see you soon.

6/10 一般

真实旅客

2019 年 12 月入住 1 晚
RedDoorz Philippines 于 2019年12月12日 的回复
"Dear Anonymous Please accept my apologies for whatever inconvenience you may have experienced. Rest assured that this will be raised to all concerned departments and will be assessed for possible improvement. We hope that you will give us another chance to be of service to you again in the near future. Thank you for sharing your feedback which will help further improve our service. "

6/10 一般

真实旅客

不满意:服务设施
terrible location. somewhat quite. good only for a sleepover
2019 年 12 月入住 1 晚
RedDoorz Philippines 于 2019年12月12日 的回复
"Dear Anonymous Please accept our apologies for whatever inconvenience you may have experienced. Rest assured the issues you raised shall be discussed with the departments concerned for service improvement. We hope that you will give us another chance to be of service to you again in the near future. Thank you for sharing your feedback which will help further improve our service. "

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Free Netflix
2019 年 12 月入住 2 晚
RedDoorz Philippines 于 2019年12月12日 的回复
"Dear Anonymous Thank you for your kind review. We are glad to hear that you enjoyed your stay. We can assure you that it was our pleasure to have you here with us. We are glad to hear that we've pleased you enough to want to return soon. We look forward to welcoming you back."

10/10 超赞

Grace

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and spacious
2019 年 12 月入住 1 晚
RedDoorz Philippines 于 2019年12月12日 的回复
"Dear Grace Thank you for your kind review. We are glad to hear that you enjoyed your stay. We can assure you that it was our pleasure to have you here with us. We are glad to hear that we've pleased you enough to want to return soon. We look forward to welcoming you back."

4/10 很差

真实旅客

满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
2019 年 11 月入住 2 晚
RedDoorz Philippines 于 2019年12月9日 的回复
"Dear Anonymous Please accept my apologies for whatever inconvenience you may have experienced. Rest assured that this will be raised to all concerned departments and will be assessed for possible improvement. We hope that you will give us another chance to be of service to you again in the near future. Thank you for sharing your feedback which will help further improve our service. "

10/10 超赞

真实旅客

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very accommodating staff. Great service.
2019 年 12 月入住 1 晚
RedDoorz Philippines 于 2019年12月9日 的回复
"Dear Anonymous Thank you for your kind review. We are glad to hear that you enjoyed your stay. We can assure you that it was our pleasure to have you here with us. We are glad to hear that we've pleased you enough to want to return soon. We look forward to welcoming you back."

8/10 还可以

Jeff

2019 年 12 月入住 1 晚

10/10 超赞

真实旅客

团体旅客, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Surely we will come back
2019 年 12 月入住 1 晚
RedDoorz Philippines 于 2019年12月9日 的回复
"Dear Anonymous Thank you for your kind review. We are glad to hear that you enjoyed your stay. We can assure you that it was our pleasure to have you here with us. We are glad to hear that we've pleased you enough to want to return soon. We look forward to welcoming you back."

8/10 还可以

Jay

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bathroom smell is abit off.
2019 年 12 月入住 1 晚
RedDoorz Philippines 于 2019年12月9日 的回复
"Dear Jay Thank you for your kind review. We are glad to hear that you enjoyed your stay. We can assure you that it was our pleasure to have you here with us. We are glad to hear that we've pleased you enough to want to return soon. We look forward to welcoming you back."

10/10 超赞

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quiet and comfortable. Worth the stay..
2019 年 12 月入住 1 晚
RedDoorz Philippines 于 2019年12月4日 的回复
"Dear Anonymous Thank you for your kind review. We are glad to hear that you enjoyed your stay. We can assure you that it was our pleasure to have you here with us. We are glad to hear that we've pleased you enough to want to return soon. We look forward to welcoming you back."

10/10 超赞

真实旅客

2019 年 11 月入住 2 晚
RedDoorz Philippines 于 2019年12月4日 的回复
"Dear Anonymous Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comment. We hope that you will consider us for your next trip"

2/10 糟糕

真实旅客

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel obviously double booked the already paid room, made the reservation 11 days prior to arrival, arrived after a 30h flight to be sent away because they double booked. Completely useless. Stay away.
2019 年 11 月入住 2 晚
RedDoorz Philippines 于 2019年11月26日 的回复
"Dear Anonymous Thank you very much for taking the time and providing feedback regarding your recent stay with us. We are saddened to read that your expectations were not met. On behalf of our management, We are sincerely apologizing for the inconvenience that our part has caused you. The concern has already been escalated and action plans are already in line. Please be assured that we will continue to strive for improved customer satisfaction and the highest service standard at all times. Again, thank you for your feedback and we hope to have the opportunity to welcome you back to the hotel soon."

8/10 还可以

真实旅客

2019 年 11 月入住 5 晚
RedDoorz Philippines 于 2019年11月26日 的回复
"Dear Anonymous Thank you for your kind review. We are glad to hear that you enjoyed your stay. We can assure you that it was our pleasure to have you here with us. We are glad to hear that we've pleased you enough to want to return soon. We look forward to welcoming you back."

8/10 还可以

真实旅客

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 11 月入住 3 晚
RedDoorz Philippines 于 2019年11月19日 的回复
"Dear Anonymous Thank you for your kind review. We are glad to hear that you enjoyed your stay. We can assure you that it was our pleasure to have you here with us. We are glad to hear that we've pleased you enough to want to return soon. We look forward to welcoming you back."

10/10 超赞

Francis

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 2 晚
RedDoorz Philippines 于 2019年11月19日 的回复
"Dear Francis Thank you for your kind review. We are glad to hear that you enjoyed your stay. We can assure you that it was our pleasure to have you here with us. We are glad to hear that we've pleased you enough to want to return soon. We look forward to welcoming you back."

6/10 一般

Ritchelle

满意:客房舒适度,住宿条件和设施
不满意:员工和服务,清洁度
Service is not good.
They didnt clean our room. We put the sign outside the door to make up our room. But there wasnt any actions until we checked out. So disappointed.
2019 年 10 月入住 4 晚
RedDoorz Philippines 于 2019年11月11日 的回复
"Dear Ritchelle Please accept our apologies for whatever inconvenience you may have experienced. Rest assured the issues you raised shall be discussed with the departments concerned for service improvement. We hope that you will give us another chance to be of service to you again in the near future. Thank you for sharing your feedback which will help further improve our service. "

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 10 月入住 1 晚
RedDoorz Philippines 于 2019年11月11日 的回复
"Dear Anonymous Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about our services. Please rest assured we have addressed this with the team to ensure we improve on this. We hope that you will consider us for your next trip"

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
nice and clean room.. staff are very accomdating
2019 年 10 月入住 2 晚
RedDoorz Philippines 于 2019年10月29日 的回复
"Dear Anonymous Thank you for taking the time to share your experience. It is indeed a pleasure to hear that you had an enjoyable stay experience with us. Please know that your feedback is encouraging as we strive to provide our guests with a memorable experience. Once again, thank you and we look forward to welcoming you back soon. "

8/10 还可以

真实旅客

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff great ,clean ....fridge in room would make perfect place to stay
2019 年 10 月入住 11 晚
RedDoorz Philippines 于 2019年10月29日 的回复
"Dear Anonymous Thank you very much for your kind words of appreciation. This shall be communicated with the Team. Positive comments like these inspire us to do better in our jobs, despite all challenges. We hope to be of service to you and your organization again soon. More power."

2/10 糟糕

Anthony,Raytown Missouri USA

与家人出行
不满意:员工和服务
Property failed to reserve my room until day of arrival. I had messaged the hotel twice that I would extend my check out by one day, and at check in, I made it very clear that my check out would be one more day. However, the staff apparently are so inept that the hotel still overbooked. Today I was "forced" check out.
2019 年 10 月入住 2 晚
RedDoorz Philippines 于 2019年10月29日 的回复
"Dear Anthony Thank you very much for taking time and providing feedback regarding your recent stay with us. We are saddened to read that your expectations were not met. On behalf of our management, We are sincerely apologizing for the inconvenience that our part has caused you. The concern has already been escalated and action plans are already in line. Please be assured that we will continue to strive for improved customer satisfaction and the highest service standard at all times. Again, thank you for your feedback and we hope to have the opportunity to welcome you back to the hotel soon."

6/10 一般

真实旅客

与配偶出行, 商务旅客
满意:员工和服务,清洁度
comfortable
2019 年 10 月入住 5 晚
RedDoorz Philippines 于 2019年10月29日 的回复
"Dear Anonymous Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about our services. Please rest assured we have addressed this with the team to ensure we improve on this. We hope that you will consider us for your next trip"

8/10 还可以

Loven

满意:清洁度、员工和服务、住宿条件和设施
2019 年 10 月入住 2 晚
RedDoorz Philippines 于 2019年10月29日 的回复
"Dear Loven Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about our services. Please rest assured we have addressed this with the team to ensure we improve on this. We hope that you will consider us for your next trip"