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关于超级 OYO 134 床站酒店的点评

2 out of 5
超级 OYO 134 床站酒店
870 Kasipagan Street Brgy. Plainview, Mandaluyong, Metro Manila

点评

6.6
10 分 - 超赞。5 条好评，共有 19 条点评" "
8 分 - 还可以。4 条好评，共有 19 条点评" "
6 分 - 一般。3 条好评，共有 19 条点评" "
4 分 - 很差。5 条好评，共有 19 条点评" "
2 分 - 糟糕。2 条好评，共有 19 条点评" "

7.0/10

清洁度

6.6/10

员工和服务

6.4/10

服务设施

6.8/10

住宿条件和设施

6.4/10

环保

点评

4/10 很差

Kevin

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pictures are Nothing Like the Hotel
2023 年 5 月入住 7 晚
Ava 于 2023年05月31日 的回复
Thank you for rating us positively, Kevin! It is so disheartening to see our valued guest unsatisfied with our services. We will surely work upon the shared feedback to improvise our services in the future. Have a nice day ahead :) Regards, Lisa

4/10 很差

Tony

与配偶出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
I stayed here in deluxe room with a balcony overlooking the street, room 205, for 18 mights. For 18 nights I have no tv and wifi signal was so weak, it was a waste of time using it. They don't service the room, unless you request it. It had a super king bed, and the sheet didn't cover the side of the mattress, and have many holes and small tears in them. The duvet cover is a queen size, so is 8 inches short from coming to the edge of the bed. The airconditioning wasn't working, and on 2nd night I had got sick of waiting for it to be fixed, and rewired the power socket myself. I don't believe that the filters have ever been changed in the air-conditioning units, as every time we were in the room for more than 1 hour, we cough and choke. There is no drain connected to the aircon unit outside, but instead it drips into a bucket, that you have to dispose of yourself each day. The bathroom door had a broken hinge at the bottom, and was difficult to shut. The towels that are given out, are very small and very worn and thin. The staircase has many broken tiles and the sliding door into the reception hardly slides, and actually fell off the rails on one occasion. The cleaning staff said that they are not given any pay increase, and don't even get paid minimum wage rates. The staff are friendly, but the problem is with the owner who is not there. I went and stayed at another OYO in Cebu City, and this place was beautiful and very nice. I would sooner pay extra for quality
Lisa 于 2023年03月7日 的回复
Hi, Tony! As per the feedback, it seems that your stay with us has not been up to the mark, however, we will improve our services with our continuous efforts. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Lisa

4/10 很差

Maria Juvy

团体旅客
不满意：员工和服务、住宿条件和设施、客房舒适度
2022 年 4 月入住 2 晚
Joey 于 2022年05月4日 的回复
Hi, Maria! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Joey

8/10 还可以

Mary

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 3 月入住 2 晚

8/10 还可以

Flordeliza

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly
2021 年 12 月入住 1 晚
Jane 于 2021年12月25日 的回复
Thanks for rating us, Flordeliza! Your review made our day. We hope to delight you with our services. Regards, Jane!

6/10 一般

Lorenz

团体旅客
2021 年 7 月入住 1 晚
Cheshta 于 2021年07月26日 的回复
Hi, Lorenz! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy

8/10 还可以

真实旅客

与家人及幼儿出行
满意：服务设施，员工和服务
Not really good in housekeeping
2021 年 6 月入住 6 晚
Leo 于 2021年07月4日 的回复
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Alex

2/10 糟糕

真实旅客

团体旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very disappointing the service the place will do but lack important amenities like towel, tissue paper, soap, shampoo and the room is not cool enough to get you rested. Far from the pictures posted in this site. I will not recommend this place if you need relaxation.
2021 年 5 月入住 1 晚
Leo 于 2021年06月5日 的回复
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Nice stay. Thank you! Until next time. Hoping for the next trip with you.
2021 年 2 月入住 1 晚
Leo 于 2021年02月20日 的回复
Hi, thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Alex

8/10 还可以

Rogie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 6 月入住 5 晚
James 于 2020年06月26日 的回复
Thank you so much for the positive rating, Rogie! We will put in our efforts to provide consistent service every time. Regards, James!

10/10 超赞

Rogie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 6 月入住 7 晚
James 于 2020年07月1日 的回复
Thanks for rating our services, Rogie! Looking forward to your continuous appreciation and support. Regards, James!

4/10 很差

Beatriz

满意：清洁度
不满意：员工和服务
2019 年 8 月入住 1 晚
Kevin 于 2019年09月2日 的回复
Hi Beatriz ! We’re extremely sorry that your experience didn’t match your expectations with us. This is on us and we would love to know how can we make it better for you. Please feel free to reach out to us over our direct contact handles. Regards, Kevin

2/10 糟糕

Neil

满意：客房舒适度，清洁度
不满意：员工和服务
Not Professional
They had us pay extra without disclosing the information right before availment.
2018 年 11 月入住 2 晚

6/10 一般

真实旅客

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2018 年 9 月入住 2 晚

6/10 一般

真实旅客

不满意：员工和服务，清洁度
You will get laughed off the property if you are a foreigner that does not have white skin. Victoria was nice though.
2018 年 6 月入住 2 晚

4/10 很差

OLGA

满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
2017 年 12 月入住 1 晚

10/10 超赞

premsagar，india maharashtra

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfort zone for nearest features of transport
Classic clean Dormitory rooms with helping staff as like home town
2017 年 10 月入住 1 晚

10/10 超赞

Pauline

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good to stay very accommodating.
2017 年 9 月入住 7 晚

10/10 超赞

Mercedes

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent
2017 年 9 月入住 4 晚