室外游泳池,日光浴躺椅

关于斯特林雅奈卡蒂酒店的点评

3.5 out of 5
斯特林雅奈卡蒂酒店
6/301, Vadakottathara, Palakkad District, Kottathara, Mannarkkad, Kerala

点评

4.8
10 分 - 超赞。0 条好评,共有 5 条点评" "
8 分 - 还可以。2 条好评,共有 5 条点评" "
6 分 - 一般。0 条好评,共有 5 条点评" "
4 分 - 很差。1 条好评,共有 5 条点评" "
2 分 - 糟糕。2 条好评,共有 5 条点评" "

7.0/10

清洁度

5.0/10

员工和服务

5.0/10

住宿条件和设施

点评

8/10 还可以

V

2024 年 1 月入住 3 晚
Sterling Anaikatti 于 2024年01月14日 的回复
DearGuestThank you for your generous 8-star rating! We're delighted to hear that you had a satisfying experience with us. If you have any specific feedback or suggestions to make your next experience even better, please feel free to share. Your satisfaction is our top priority!Warm regards,The Sterling Holidays Team

2/10 糟糕

Jaya

与家人出行
不满意:员工和服务、住宿条件和设施、客房舒适度
2021 年 1 月入住 2 晚

4/10 很差

santhosh

满意:清洁度
不满意:员工和服务、住宿条件和设施、客房舒适度
2018 年 10 月入住 1 晚
Sterling Anaikatti 于 2024年03月1日 的回复
Dear SanthoshThank you for sharing your feedback and rating. We're sorry to hear that your experience was not up to your expectations. We always aim to provide the best service possible, and your feedback helps us improve. If there's anything specific that you believe we could do better, please don't hesitate to reach out to our customer support team. We're committed to making your next experience an excellent one.Warm regards,The Sterling Holidays Team

8/10 还可以

jagadish ,coimbarore

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Joyous Outing @sterling resorts
Let me list it&not particularly in that order. 1. Location of the resort is spot on. 2. Ambience in the hotel was calm&serene. 3.hotel staff was curteous&polite. 4. Only fly in the ointment was that the food was expensive&the taste could have been better. 5. Overall would give a 4 star rating out of 5.

2/10 糟糕

真实旅客

不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sterling Anaikatti 于 2024年03月1日 的回复
Dear GuestWe apologize for falling short of your expectations and for any inconvenience you experienced. Your feedback is essential, and we take it seriously. We would appreciate the opportunity to learn more about your concerns. Please contact our customer support team to discuss your specific issues in detail. We're committed to making improvements based on your valuable input.Warm regards,The Sterling Holidays Team