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关于曼斯菲尔德马里奥特福菲尔德之旅酒店的点评

2.5 out of 5
曼斯菲尔德马里奥特福菲尔德之旅酒店
50 Reservoir Street, Mansfield, MA

点评

9.4

绝佳

10 分 - 超赞。278 条好评，共有 358 条点评" "
8 分 - 还可以。57 条好评，共有 358 条点评" "
6 分 - 一般。14 条好评，共有 358 条点评" "
4 分 - 很差。3 条好评，共有 358 条点评" "
2 分 - 糟糕。6 条好评，共有 358 条点评" "

9.6/10

清洁度

9.6/10

员工和服务

9.2/10

服务设施

9.6/10

住宿条件和设施

9.4/10

环保

点评

10/10 超赞

Christina，Wallingford

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Conveniently located
2024 年 4 月入住 1 晚
Alexis Signore Assistant General Manager 于 2024年05月8日 的回复
Dear Christina,Thank you so much for taking the time to tell us about your stay. We are so happy to hear you enjoyed your time with us and we hope to welcome you back soon!

10/10 超赞

Stacy

2024 年 4 月入住 1 晚

2/10 糟糕

Brian

The shower had no water and bathroom door had a broken frame and would not close
2024 年 4 月入住 1 晚
Alexis Signore Assistant General Manager 于 2024年04月23日 的回复
Dear Brian,We are so sorry this was your experience while staying with us, we are working with Expedia now to process your refund.

10/10 超赞

Michael

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location. Easy to access from the thru-way. Close to travel hubs. Check in was super easy and staff was helpful. Would stay here again.
2024 年 4 月入住 1 晚
Alexis Signore Assistant General Manager 于 2024年04月17日 的回复
Dear Michael,Thank you so much for taking the time to tell us about your stay. We are so happy you enjoyed your time with us in Mansfield, I look forward to sharing your feedback with our whole team.

10/10 超赞

Thomas

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Tres belle hotel
2024 年 4 月入住 2 晚
Alexis Signore Assistant General Manager 于 2024年04月17日 的回复
Dear Thomas,Thank you so much for taking the time to tell us about your stay! We are so happy to hear you enjoyed your time with us.

8/10 还可以

Mike

满意：员工和服务
2024 年 4 月入住 1 晚
Alexis Signore Assistant General Manager 于 2024年04月17日 的回复
Dear Mike,We hope you enjoyed your time with us! Thank you for your feedback, we hope to welcome you back again!

10/10 超赞

Jordan

团体旅客
满意：清洁度、服务设施、住宿条件和设施
Great staff
2024 年 4 月入住 2 晚
Alexis Signore Assistant General Manager 于 2024年04月15日 的回复
Dear Jordan,Thank you so much for your review! We are so happy you enjoyed your time with us and we look forward to welcoming you back soon.

6/10 一般

Megan

2024 年 4 月入住 1 晚
Alexis Signore Assistant General Manager 于 2024年05月8日 的回复
Dear Megan,I would love to hear more about your stay to learn the areas we need to improve on. We hope to welcome you back again soon!

10/10 超赞

Anthony

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hospitality is fantastic, Shout out to Tyler. Clean and well kept rooms, nice variety at breakfast, lovely staff.
2024 年 3 月入住 1 晚
Alexis Signore Assistant General Manager 于 2024年04月15日 的回复
Dear Anthony,Thank you so much for taking the time to write this review. I look forward to sharing your feedback with Tyler and the rest of our team! Thank you again and we hope to welcome you back soon!

10/10 超赞

Catherine

满意：清洁度、员工和服务、住宿条件和设施
It was clean, the staff were friendly. They had breakfast each day that was good, stocked and clean. The only thing we did not like was that there was no daily room cleaning. We asked for towels on day three so we could shower int he morning.
2024 年 3 月入住 3 晚
Alexis Signore Assistant General Manager 于 2024年04月5日 的回复
Dear Catherine, Thank you so much for sharing about your stay with us. I will share your feedback regarding housekeeping services with our property leaders. We hope to welcome you back soon!

10/10 超赞

Sanchayan，ESCONDIDO

满意：清洁度、员工和服务、住宿条件和设施
Good location for commuting
2024 年 3 月入住 1 晚
Alexis Signore Assistant General Manager 于 2024年04月5日 的回复
Dear Sanchayan,Thank you so much for taking the time to tell us about your stay. We look forward to welcoming you back soon!

10/10 超赞

Jonathan

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, well maintained.
2024 年 3 月入住 2 晚
Alexis Signore Assistant General Manager 于 2024年04月5日 的回复
Dear Jonathan,Thank you so much for your kind words regarding our staff and property. I look forward to sharing your feedback with our whole team! We hope to welcome you back soon.

8/10 还可以

paul，manchester

与家人出行
满意：住宿条件和设施，清洁度
Limited dining
2024 年 2 月入住 1 晚
Alexis Signore Assistant General Manager 于 2024年03月28日 的回复
Dear Paul,Thank you so much for sharing your experience while staying with us. We will use this feedback to expand upon our dining options. Thank you again for taking the time to tell us about your stay. We look forward to welcoming you back soon!

10/10 超赞

Emily

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It’s super comfortable
2024 年 3 月入住 2 晚
Alexis Signore Assistant General Manager 于 2024年03月28日 的回复
Dear Emily,Thank you so much for taking the time to tell us about your stay. We look forward to welcoming you back soon!

10/10 超赞

Amy

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Alexis Signore Assistant General Manager 于 2024年04月5日 的回复
Dear Amy,Thank you so much for taking the time to tell us about your stay. We look forward to welcoming you back soon!

10/10 超赞

Matthew

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Alexis Signore Assistant General Manager 于 2024年03月11日 的回复
Dear Matthew,We are so happy to hear you enjoyed your time with us in Mansfield. We look forward to welcoming you back soon!

10/10 超赞

Gabriela

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Alexis Signore Assistant General Manager 于 2024年03月11日 的回复
Dear Gabriela,Thank you so much for taking the time to tell us about your stay. We look forward to welcoming you back soon!

8/10 还可以

Kellie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
No kids getaway
2024 年 2 月入住 1 晚
Angie M. 于 2024年02月26日 的回复
Dear Kellie,We value your feedback and want to thank you for recently staying with us at the Fairfield Inn & Suites. We are pleased to hear you enjoyed a nice kid-free getaway. We hope to welcome you back if your travels bring you back to the Mansfield area.

10/10 超赞

Agostinho

满意：清洁度、员工和服务、住宿条件和设施
Excellent service and very attentive and friendly.
2024 年 2 月入住 1 晚
Angie M. 于 2024年02月24日 的回复
Dear Agostinho,Thank you for recently staying with us at the Fairfield Inn. I am so pleased to hear you enjoyed your stay and hope to welcome you back if your travels bring you back to the Mansfield area.

4/10 很差

Edward

商务旅客
满意：清洁度
不满意：服务设施，员工和服务
Front Desk gave me a difficult time when I asked for a receipt to show my credit card was not charged for incidentals. Also, I felt the breakfast bar was not up to standard - I enjoy oatmeal and it was extremely watery, the hot water container was not cleaned and coffee residue came out when I used it. The gym light also went out each morning while I was using the treadmill.
2024 年 2 月入住 2 晚
Angie M. 于 2024年02月24日 的回复
Dear Edward,Thank you for your feedback. I would like to offer my sincerest apologies for the issues you mentioned in your review. These issues will be addressed immediately. Once, again I would like to thank you for your feedback and staying with us at the Fairfield Inn & Suites.

10/10 超赞

Robert

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location
2024 年 1 月入住 1 晚
Angie M. 于 2024年02月24日 的回复
Dear Robert,Thank you for the positive feedback. It is wonderful to hear you found the proximity of our hotel perfect for your needs. We hope to welcome you back to the Fairfield Inn & Suites in Mansfield.

8/10 还可以

Bernadette

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Angie M. 于 2024年02月24日 的回复
Dear Bernadette,Thank you for recently staying with us at the Fairfield Inn. I am so pleased to hear you enjoyed your stay and hope to welcome you back if your travels bring you back to the Mansfield area.

10/10 超赞

Brittany

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
Angela M. 于 2024年02月18日 的回复
Dear Brittany,Thank you for recently staying with us at the Fairfield Inn & Suites. We are so pleased to hear you enjoyed your stay and hope to welcome you back if your travels bring you back to the Mansfield area.

10/10 超赞

KEVIN

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Angie M. 于 2024年02月12日 的回复
Dear Kevin,Thank you for recently staying with us at the Fairfield Inn & Suites located in Mansfield. We are so pleased to hear you enjoyed your stay.

10/10 超赞

Michael

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My only complaint was the water was lukewarm in the shower
2024 年 2 月入住 1 晚
Angie M. 于 2024年02月12日 的回复
Dear Michael,Thank you for recently staying with us at the Fairfield Inn & Suites. We hope to welcome you back if your travels bring you back to the Mansfield area.

10/10 超赞

Abiner

2024 年 2 月入住 1 晚
Angie M. 于 2024年02月12日 的回复
Dear Abiner,Thank you for recently staying with us at the Fairfield Inn & Suites. We are happy to hear you enjoyed your stay. We hope to welcome you back if your travels bring you back to the Mansfield area.

10/10 超赞

MIRA

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Brand new hotel, the rooms are fresh and clean.
2023 年 12 月入住 1 晚
Angie M. 于 2024年02月12日 的回复
Dear Mira,Thank you for recently staying with us at the Fairfield Inn & Suites in Mansfield. We are so pleased to hear you enjoyed your stay.

10/10 超赞

James

与家人出行
Great staff clean property. Also very helpful with a late check out that was a tremendous help.
2024 年 1 月入住 3 晚
Angie M. 于 2024年02月12日 的回复
Dear James,Thank you for recently staying with us at the Fairfield Inn & Suites. We are so happy to hear the Front Desk was able to assist you with a late check-out. We hope to see you again if your travels bring you back to the Mansfield area.

6/10 一般

Walid

2024 年 1 月入住 1 晚
Alexis Signore Assistant General Manager 于 2024年03月28日 的回复
Dear Walid,In order to improve our guest experience, I would love to hear more about your stay so we are able to better serve you. Thank you for your feedback.

8/10 还可以

Garry

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Angie M. 于 2024年02月12日 的回复
Dear Garry,Thank you for recently staying with us at the Fairfield Inn & Suites Mansfield. We hope to welcome you back if your travels bring you back to the area.

10/10 超赞

Jason

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚
Angie M. 于 2024年02月12日 的回复
Dear Jason,Thank you for recently staying with us at the Fairfield Inn & Suites located in Mansfield, MA. We are so pleased to hear you enjoyed your stay. We hope to welcome you back if your travels bring you back to the area.

8/10 还可以

Roger

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was centrally located to my destinations.
2024 年 1 月入住 5 晚
Angie M. 于 2024年02月12日 的回复
Dear Roger,Thank you for recently staying with us at the Fairfield Inn & Suites. We hope to welcome you back if your travels bring you back to the Mansfield area.

10/10 超赞

Roger

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 1 晚
Angie M. 于 2024年01月12日 的回复
Dear Roger,Thank you for the positive feedback and recently staying with us at the Fairfield Inn & Suites located in Mansfield. We hope to welcome you back, if your travels bring you back to the area.

10/10 超赞

Deborah

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
hotel was clean, staff very friendly and helpful
2023 年 12 月入住 1 晚
Angie M. 于 2024年01月12日 的回复
Dear Deborah,Thank you for recently staying with us at the Fairfield Inn & Suites. We are so pleased to hear you enjoyed your stay and hope to welcome you back if your travels bring you back to the Mansfield area.

8/10 还可以

Jessica

2024 年 1 月入住 1 晚
Angie M. 于 2024年01月12日 的回复
Dear Jessica,Thank you for recently staying with us at the Fairfield Inn & Suites in Mansfield. We hope to welcome you back if your travels bring you back to the Mansfield area.

10/10 超赞

William

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Service Reps were very helpful.
2024 年 1 月入住 1 晚
Angie M. 于 2024年01月12日 的回复
Dear William,Thank you for recently staying with us at the Fairfield Inn & Suites. I am so pleased to hear our Guest Service Agents were very helpful. We value your positive feedback and hope to welcome you back if your travels bring you back to the Mansfield area.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 4 晚
Angie M. 于 2024年01月12日 的回复
Dear Anonymous,Thank you for recently staying with us at the Fairfield Inn & Suites. We value your positive feedback and hope to welcome you back if your travels bring you back to the Mansfield area.

10/10 超赞

Frederick

2023 年 12 月入住 14 晚
Angie M. 于 2024年02月12日 的回复
Dear Frederick,Thank you for recently staying with us at the Fairfield Inn & Suites. We are so pleased to hear you enjoyed your stay with us. We hope to see you again if your travels bring you back to the Mansfield area.

10/10 超赞

Saadullah

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 2 晚
Angie M. 于 2024年01月12日 的回复
Dear Saadullah,Thank you for the positive feedback and recently staying with us at the Fairfield Inn & Suites in Mansfield. We hope to welcome you back if your travels bring you back to the Mansfield area.

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
Angie M. 于 2024年02月12日 的回复
Dear Michael,Thank you for recently staying with us at the Fairfield Inn & Suites. We are so pleased to hear your enjoyed your stay. We hope to welcome you back next time your travels bring you back to the area.

10/10 超赞

Cindy，east hartland

2023 年 12 月入住 1 晚
Angie M. 于 2024年02月12日 的回复
Dear Cindy,Thank you for recently staying with us at the Fairfield Inn & Suites. We are pleased to hear you enjoyed your stay and hope to welcome you back if your travels bring you to the Mansfield area.

8/10 还可以

Owyn

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
TOO EXPENSIVE!
This is a small clean hotel. I got an okay rate through hotels.com @ $120 a night (which i still think was too expensive for this room), then had to book a night through the hotel and they wanted to charge me $179 the night!! Way too expensive!!! They worked with me and only charged me $139 for the night, but still, not worth the high price. I really dont understand how they can get away with charging that much.
2023 年 12 月入住 7 晚
Angie M. 于 2024年01月12日 的回复
Dear Owyn,Thank you for recently staying with us at the Fairfield Inn & Suites located in Mansfield. I apologize that you found our property to have a higher price point. We hope you give us a second chance if your travels bring you back to the Mansfield area.

10/10 超赞

Floyd

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Angie M. 于 2024年01月12日 的回复
Dear Floyd,Thank you for recently staying with us at the Fairfield Inn * Suites. We value your positive feedback and hope to welcome you back if your travels bring you back to the Mansfield area.

10/10 超赞

Kellie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Holiday sleepover
2023 年 12 月入住 1 晚
Angie M. 于 2024年01月12日 的回复
Dear Kellie,Thank you for your positive feedback and recently staying with us at the Fairfield Inn & Suites. We really hope you enjoyed your Holiday sleepover! We hope to welcome you back if your travels bring you back to the Mansfield area.

10/10 超赞

Ranelle

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
Angie M. 于 2024年01月12日 的回复
Dear Ranelle,Thank you for recently staying with us at the Fairfield & Suites. We are so pleased to hear you enjoyed your time with us! We hope to welcome you back if your travels bring you back to the Mansfield area.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Bathroom door issue
Everything was great and as advertised. Only issue was bathroom door stuck and we had to use a lot of force to close it.
2023 年 12 月入住 1 晚
JS 于 2023年12月27日 的回复
Dear Guest,Thank you for choosing to stay with us! We apologize for the door issues you had during your stay. I will pass this information on to our maintenance leadership team. We hope you choose to stay with us again! Best,Jamy S. Fairfield Inn & Suites Mansfield

6/10 一般

Jose

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was friendly. Breakfast was good and plentiful. Basic hotel with nothing to additional offered. Tough time when I arrived as keycards were not working and had to be escorted into gym and room over the two days
2023 年 12 月入住 2 晚
JS 于 2023年12月22日 的回复
Dear Guest,Thank you for choosing to stay with us! We hope to welcome you again soon. Best, Jamy S.Assistant General Manager

10/10 超赞

melyna

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
JS 于 2023年12月22日 的回复
Dear Guest,Thank you for choosing to stay with us! We hope to welcome you again soon. Best, Jamy S.Assistant General Manager

8/10 还可以

Jolene

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
JS 于 2023年12月22日 的回复
Dear Guest,Thank you for choosing to stay with us! We hope to welcome you again soon. Best, Jamy S.Assistant General Manager

10/10 超赞

Manuel

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚
JS 于 2023年12月15日 的回复
Dear Manuel,Thank you for choosing to stay with us! We hope to welcome you again soon. Best, Jamy S.Assistant General Manager